NetWorker vProxy: Backups failed to initialize Block Reader. Failed to open source VMDK

摘要: The NetWorker VMware Protection (NVP) integration is configured with the vProxy appliance. When performing a backup, the vProxy is unable to open the VM's source VMDK with transport mode hot add. ...

本文章適用於 本文章不適用於 本文無關於任何特定產品。 本文未識別所有產品版本。

症狀

The NetWorker VMware Protection (NVP) integration is configured with the vProxy appliance. The virtual machine (VM) backups intermittently fail to open the VM's source VMDK with the hot add transport. The scheduled VMware Protection Workflow execution will impacts different VMs during every execution.

The vProxy backup session log shows:

YYYY-MM-DDTHH:MM:SS INFO:   [@(#) Build number: 66] Data Mover: Hard disk 1: Preparing for data movement.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Data Mover: Hard disk 1: VDDK: Failed to open source VMDK "[Datastore] VM_name/VM_name-000002.vmdk": VDDK Error: 13: You do not have access rights to this file.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Data Mover: Hard disk 1: Failed to initialize Block Reader.
YYYY-MM-DDTHH:MM:SS INFO:   [@(#) Build number: 66] Data Mover: Hard disk 1: Cleaned up after data movement.
YYYY-MM-DDTHH:MM:SS INFO:   [@(#) Build number: 66] Data Mover: Hard disk 3: Preparing for data movement.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Failed to backup virtual disk "Hard disk 1".
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Data Mover: Hard disk 3: VDDK: Failed to open source VMDK "[Datastore] sVM_name/VM_name_2-000002.vmdk": VDDK Error: 13: You do not have access rights to this file.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Data Mover: Hard disk 3: Failed to initialize Block Reader.
YYYY-MM-DDTHH:MM:SS INFO:   [@(#) Build number: 66] Data Mover: Hard disk 3: Cleaned up after data movement.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Failed to backup virtual disk "Hard disk 3".

The /opt/emc/vproxy/runtime/logs/vbackupd/vbackupd-vddk.log shows:

YYYY-MM-DDTHH:MM:SS NOTICE: VDDK INFO VixDiskLib: VixDiskLib_OpenEx: Open a disk.
YYYY-MM-DDTHH:MM:SS NOTICE: VDDK INFO YYYY-MM-DDTHH:MM:SS error -[21154] [Originator@6876 sub=transport] Mounting 42229cff-3484-fb68-ed83-674d7a152728 using transport hotadd failed : .
YYYY-MM-DDTHH:MM:SS NOTICE: VDDK INFO YYYY-MM-DDTHH:MM:SS error -[21154] [Originator@6876 sub=transport] Cannot use mode hotadd to access [Datastore] VM_name/VM_name_2-000002.vmdk: Cannot mount using this method. (Mounting 42229cff-3484-fb68-ed83-674d7a152728 using transport hotadd failed : .)
YYYY-MM-DDTHH:MM:SS NOTICE: VDDK INFO VixDiskLib: Unable to locate appropriate transport mode to open disk. Error 13 (You do not have access rights to this file) (Mounting 42229cff-3484-fb68-ed83-674d7a152728 using transport hotadd failed : .) at 5294.
YYYY-MM-DDTHH:MM:SS NOTICE: VDDK INFO VixDiskLib: VixDiskLib_OpenEx: Cannot open disk [Datastore] VM_name/VM_name_2-000002.vmdk. Error 13 (You do not have access rights to this file) (Mounting 42229cff-3484-fb68-ed83-674d7a152728 using transport hotadd failed : .) at 5434.
YYYY-MM-DDTHH:MM:SS NOTICE: VDDK INFO VixDiskLib: VixDiskLib_Open: Cannot open disk [Datastore] VM_name/VM_name_2-000002.vmdk. Error 13 (You do not have access rights to this file) at 5478.YYYY-MM-DDTHH:MM:SS INFO:   [@(#) Build number: 66] Data Mover: Hard disk 1: Preparing for data movement.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Data Mover: Hard disk 1: VDDK: Failed to open source VMDK "[Datastore] VM_name/VM_name-000002.vmdk": VDDK Error: 13: You do not have access rights to this file.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Data Mover: Hard disk 1: Failed to initialize Block Reader.
YYYY-MM-DDTHH:MM:SS INFO:   [@(#) Build number: 66] Data Mover: Hard disk 1: Cleaned up after data movement.
YYYY-MM-DDTHH:MM:SS INFO:   [@(#) Build number: 66] Data Mover: Hard disk 3: Preparing for data movement.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Failed to backup virtual disk "Hard disk 1".
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Data Mover: Hard disk 3: VDDK: Failed to open source VMDK "[Datastore] sVM_name/VM_name_2-000002.vmdk": VDDK Error: 13: You do not have access rights to this file.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Data Mover: Hard disk 3: Failed to initialize Block Reader.
YYYY-MM-DDTHH:MM:SS INFO:   [@(#) Build number: 66] Data Mover: Hard disk 3: Cleaned up after data movement.
YYYY-MM-DDTHH:MM:SS ERROR:  [@(#) Build number: 66] Failed to backup virtual disk "Hard disk 3".

There are 100 VM backup sessions running on the vCenter, additional VMs may show in a queued state.

原因

There are too many concurrent hot add sessions during the scheduled VMware Protection Workflow execution.  The "Performance and scalability" section of the NetWorker VMware Integration guide recommends less than 100 concurrent backup sessions per vCenter Server. NetWorker documentation is available through Support for NetWorker | Manuals & Documents 

解析度

Reduce the number of concurrent hot add sessions during the scheduled VMware Protection Workflow execution, by removing vProxies or changing the available hot add sessions per vProxy.

其他資訊

NOTE: VDDK Error 13 is a general error. The following KB can be used to identify other potential causes for this error: NVP vProxy: VM backups fail with "VDDK Error 13: You do not have access rights to this file" - Troubleshooting/Triage Guide

受影響的產品

NetWorker

產品

NetWorker Family
文章屬性
文章編號: 000174390
文章類型: Solution
上次修改時間: 05 5月 2026
版本:  6
向其他 Dell 使用者尋求您問題的答案
支援服務
檢查您的裝置是否在支援服務的涵蓋範圍內。