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Verifying the
RTME 2.x status
This section
describes the working of RTME 2.x and how to verify the RTME status.
Salient features
Native Skype For Business client menus and operations
are available.
Better initialization eliminates
DNS confusions.
Supports more call features, such
as call delegation, and response group.
Supports video codec H.264-UC, and
audio codec SILK introduced by RTME 2.1.
Call Admission Control support
Bandwidth Policy Control
DSCP/ QoS Configuration
Ability to turn off version mismatch warnings for acceptable
combinations of RealTime Connector and RealTime Media Engine.
To verify the RTME status, do the following:
Install the correct connector on the remote
desktop.
Install the correct package on the ThinOS
device.
Connect the audio or video devices.
NOTE:USB redirection needs to be disabled for audio or video devices.
Connect to the remote desktop using SFB client.
Verify the RTME connector icon on taskbar.
The status is displayed as Connected.
Verify the About and Settings option from
the RTME connector menu.
Verify the audio/video devices from SFB client
menus.
Establish the video/audio calls.
Pick up the calls by either clicking the mouse
or using the headset button.
Verify the Call Statistics from the RTME connector
menu.
NOTE:RTME 2.2 and later versions support various call scenarios. For more information, refer
to Citrix documentation.
USB Video Class (UVC) 1.1
and 1.5 camera hardware encoding / H.264 (CAM) are supported in RTME 2.2 and later versions. This
is applicable for qualified cameras only, for example Logitech C930e.
In the Call Statistics window, Video Codec = H.264-UC (CAM)) is displayed for P2P RTME
video call in the Sent column. For group calls with standard
SFB, the call statistics displays Video Codec = H.264-UC (CAM) in the Sent column. This improves video call quality/resolution
compared to Video Codec H.264 (SW); for example: P2P video call resolution
upgrade from 480 x 270 to 640 x 360.
Known issues or Limitations
The video sent from client in call is decided by
capabilities of both endpoints in the call. Sending higher video from
one client does not mean that the client has better capability than
the other one in call.
RTME status dialog displays operation system as Linux.
Changing the video/audio device during
RTME call results in issue with audio input or output.
Volume: Dell recommends you to adjust
the speaker volume in audio settings of SFB client to high. By default,
the SFB client audio volume is set to 40 percent. The default volume is a bit low.
Camera/Video: The local camera setting
does not affect/impact the RTME video output because of the RTME design.
In Citrix RTME version 2.3, the video performance of applications is designed for a lower CPU consumption. Therefore, the video resolution may be downgraded compared to version 2.2.
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