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Event and Error Message Reference Guide for 13th Generation Dell PowerEdge ServersVersion 1.2

PDF

LIC Event Messages

LIC000

Message
The License Manager action succeeded.
Detailed Description
This command was successful.
Recommended Response Action
No response action is required.
Category
Audit (LIC = Licensing)
Severity
Severity 3 (Informational)
No alerts are applicable for this message

LIC001

Message
The License Manager command parameter used is invalid.
Detailed Description
The command or command parameters passed to License Manager is invalid. This is an internal error indicative of memory corruption. Under normal circumstances this error should not occur.
Recommended Response Action
Contact technical support. Refer to your product documentation to choose the contact method that is convenient for you.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC002

Message
License Manager is unable to allocate the required resources at startup.
Detailed Description
The error may occur when License Manager: 1) Is unable to allocate system resources. 2) Determines one or more files is incompatible with the current firmware version. This occurs when an older firmware version has been uploaded to a system that was previously running a newer firmware version. If this occurs, the current internal License Manager files are deleted and new ones are created, which align with the firmware version. A license reimport may be required. NOTE: All import, delete, export, view license commands are blocked until this issue is resolved.
Recommended Response Action
If the firmware has been rolled back to a previous version, this error may occur. All previously installed licenses must be re-imported. If this is not the case, contact technical support.
Category
Audit (LIC = Licensing)
Severity
Severity 1 (Critical)
No alerts are applicable for this message

LIC003

Message
License Manager was unable to create and/or allocate the required resources.
Detailed Description
System resources may be unavailable at the time command is issued.
Recommended Response Action
Re-issue the command. If the issue persists, contact technical support. Refer to your product documentation to choose the contact method that is convenient for you.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC004

Message
An internal system error has occurred.
Detailed Description
This error condition is reported when one of the following conditions occur: 1) Operating system detected a file error (for example, bad CRC, bad sector) when reading/writing a license manager file. The error could indicate bad or corrupt FLASH device. 2) License Manager detected an internal memory data corruption. 3) The command or command parameters passed to License Manager is invalid. This is an internal error showing memory corruption. Under normal circumstances this error should not occur. 4) When exporting a license file, License Manager was unable to allocate the temporary space required for the transfer of the file.
Recommended Response Action
Contact technical support. Refer to your product documentation to choose the contact method that is convenient for you.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC005

Message
Import failed: The maximum number of licenses are installed.
Detailed Description
The maximum number of installed licenses has been reached.
Recommended Response Action
Delete one of the currently installed licenses and retry the import.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC006

Message
The license has expired.
Detailed Description
The license end date has been reached.
Recommended Response Action
Obtain a replacement license and import it.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC007

Message
Invalid entry: Object does not exist or cannot be found.
Detailed Description
Each License Manager object has a unique identifier by which it may be accessed. If the user supplied identifier is outside the acceptable range or the object no longer exists in the system, then this error is returned. Most common identifiers are the license entitlement identifier, the device Fully Qualified Device Descriptor, or the import transaction identifier assigned to a license when imported.
Recommended Response Action
Re-issue this command with correct License Manager object identifier.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC008

Message
The license binding ID does not match the device unique identifier.
Detailed Description
All bound perpetual licenses contain the unique identifier of a specific device. The unique identifier binds a license to the device. For example, iDRACs unique identifier is the service tag.
Recommended Response Action
Obtain a new license file with the correct unique identifier for the device. To use this license, import to the device with the correct unique identifier.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC009

Message
The license upgrade was unsuccessful.
Detailed Description
An upgrade license carries specific information about the license it is replacing. If that information does not match, then the license import is aborted.
Recommended Response Action
Obtain a new license file with the correct upgrade information.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC010

Message
Import failed: This license is not for the specified device.
Detailed Description
A license is not imported to the iDRAC when one of the following conditions exists: 1) The license is not for the iDRAC. 2) The target system may not be upgraded to the product class specified by the license (for example, user may not upgrade from an express product class to an enterprise product class).
Recommended Response Action
Verify this system may be upgraded to the product class specified by the license. If this system cannot be upgraded to the product class specified, obtain a new license file.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC011

Message
A non-evaluation license cannot be replaced with an evaluation license.
Detailed Description
License Manager does not allow the replacement of a non-evaluation license with an evaluation license.
Recommended Response Action
To replace a non-evaluation license, first delete the non-evaluation license, then import the evaluation license.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC012

Message
The license file does not exist.
Detailed Description
This error may occur if: 1) The license was deleted by another user. 2) The license that is being imported may have been deleted from the temporary storage before the import operation completed. 3) At start-up, License Manager does not find the license assigned to the device. This may occur if a power outage occurs before a license delete operation completes.
Recommended Response Action
Re-import the license.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC013

Message
These license features are not supported by this firmware version.
Detailed Description
The license includes features not supported in this firmware release.
Recommended Response Action
Update the firmware to the latest version.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC014

Message
Multiple backup or restore operations have been simultaneously attempted on the License Manager database.
Detailed Description
An attempt to lock the License Manager database for Lifecycle Controller backup or restore occurred when the License Manager database was already locked. This may occur when two or more users attempt to do a backup or restore operation simultaneously.
Recommended Response Action
Repeat the Lifecycle Controller backup or restore operation.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC015

Message
The License Manager database restore operation failed.
Detailed Description
This error occurs when the Lifecycle Controller restore operation is interrupted before it completes. This can occur due to a power outage or when a system is rebooted before the operation is completed.
Recommended Response Action
Repeat the Lifecycle Controller restore operation. If the problem persists, contact technical support. Refer to your product documentation to choose the contact method that is convenient for you.
Category
Audit (LIC = Licensing)
Severity
Severity 1 (Critical)
No alerts are applicable for this message

LIC016

Message
The feature dependencies of the license are not met.
Detailed Description
The license includes features that are dependent upon additional licensed features not included in this license. These licensed features are not activated until license(s) with the dependent licensed features are imported to the system.
Recommended Response Action
Import the license(s) that meet the license features dependencies.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC017

Message
The license file is corrupted, has not been unzipped, or is not a valid license file.
Detailed Description
This error can occur when the license file: 1) Signature is not valid. 2) Data is not in the correct format. 3) Missing needed data. 4) Contains unknown data. 5) Has not been unzipped.
Recommended Response Action
Download the license file, unzip and import the license.
Category
Audit (LIC = Licensing)
Severity
Severity 1 (Critical)
No alerts are applicable for this message

LIC018

Message
The license is already imported.
Detailed Description
The license is already imported on the system and does not need to be reimported.
Recommended Response Action
No response action is required.
Category
Audit (LIC = Licensing)
Severity
Severity 3 (Informational)
No alerts are applicable for this message

LIC019

Message
A leased license may not be imported prior to its start date.
Detailed Description
A leased license may not be imported prior to the actual start date of the license.
Recommended Response Action
Import the license on or after the license start date.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC020

Message
Import failed: End User License Agreement (EULA) import upgrade warning.
Detailed Description
Importing an upgrade license without a base license is not allowed, as it may be a violation of the license EULA agreement. If the base license was deleted, the system allows the user to override the warning by invoking the import override option.
Recommended Response Action
If the base license was deleted, override the warning by invoking the import override option.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC021

Message
Import failed: The features contained in the evaluation license are already licensed.
Detailed Description
All the features in the evaluation license are currently licensed in the system. The license is not imported as it would duplicate existing and active licensed features.
Recommended Response Action
Remove the license(s) that contain the license set from the evaluation license.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC022

Message
License Manager database locked due to ongoing backup and restore operation.
Detailed Description
License Manager database is locked while a backup and restore operation is in progress. License import/export/delete operations are not allowed but a user can view license information.
Recommended Response Action
Wait until the backup or restore operation completes and try again.
Category
Audit (LIC = Licensing)
Severity
Severity 3 (Informational)
No alerts are applicable for this message

LIC024

Message
License operation did not complete successfully because the device is turned on.
Detailed Description
The License can not be installed, deleted or replaced when the device is on.
Recommended Response Action
Turn off the respective device and retry the License operation.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC201

Message
License arg1 assigned to device arg2 expires in arg3 days.
Arguments
arg1 = entitlement ID, arg2 = device name, arg3 = number of days
Detailed Description
This license is going to expire. An expired license could result in the loss of functionality that is specific to the features supported by the license.
Recommended Response Action
Purchase a new license to prevent interruption of licensed features.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
Trap/EventID
8514
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing  
iDRAC ✔   ✔* ✔* ✔* ✔  
CMC              
  LC Log LCD OS Log Power Off Power Cycle Reset Chassis Event Proxy
iDRAC ✔*   ✔*        
CMC              

LIC202

Message
A system error was detected during License Manager startup.
Detailed Description
This error can occur when: 1) Platform table has invalid value for default license feature set and permissible license upgrade path. In this case, the system sets the default licensed feature set to Basic Management and does not restrict the license upgrade path. 2) License Manager fails to load due to lack of system resources.
Recommended Response Action
Reset iDRAC.
Category
Audit (LIC = Licensing)
Severity
Severity 1 (Critical)
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing  
iDRAC ✔            
CMC     ✔* ✔* ✔*    
  LC Log LCD OS Log Power Off Power Cycle Reset Chassis Event Proxy
iDRAC ✔*            
CMC ✔*           ✔*

LIC203

Message
The license arg1 has encountered an error.
Arguments
arg1 = entitlement ID
Detailed Description
Signature verification failed due to an error in the saved license file.
Recommended Response Action
Delete and re-import the license file.
Category
Audit (LIC = Licensing)
Severity
Severity 1 (Critical)
Trap/EventID
8513
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing  
iDRAC ✔   ✔* ✔* ✔* ✔*  
CMC ✔   ✔* ✔* ✔*    
  LC Log LCD OS Log Power Off Power Cycle Reset Chassis Event Proxy
iDRAC ✔*   ✔*        
CMC ✔*           ✔*

LIC204

Message
The License Manager database restore operation failed.
Detailed Description
This error occurs when the Lifecycle Controller restore operation is interrupted before it completes. This can occur due to a power outage or when the iDRAC is reset while the restore operation is in progress.
Recommended Response Action
Repeat the Lifecycle Controller restore operation. If the problem persists, contact technical support. Refer to your product documentation to choose the contact method that is convenient for you.
Category
Audit (LIC = Licensing)
Severity
Severity 1 (Critical)
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing  
iDRAC ✔            
CMC              
  LC Log LCD OS Log Power Off Power Cycle Reset Chassis Event Proxy
iDRAC ✔*            
CMC              

LIC205

Message
License Manager database lock timeout has been exceeded.
Detailed Description
The License Manager sets a maximum time period that its database may be locked. If that timeout exceeds, it releases the lock conditions and reports the error. The user must assume that the Lifecycle Controller backup or restore operation failed and should repeat the operation.
Recommended Response Action
Repeat the backup or restore operation.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing  
iDRAC              
CMC              
  LC Log LCD OS Log Power Off Power Cycle Reset Chassis Event Proxy
iDRAC ✔*            
CMC              

LIC206

Message
EULA warning: Importing license arg1 may violate the End-User License Agreement.
Arguments
arg1 = entitlement ID
Detailed Description
The license was imported after the user overrode EULA warning.
Recommended Response Action
Remove the license if the import violates the EULA.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
Trap/EventID
8514
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing  
iDRAC ✔   ✔* ✔* ✔* ✔  
CMC ✔   ✔* ✔* ✔*    
  LC Log LCD OS Log Power Off Power Cycle Reset Chassis Event Proxy
iDRAC ✔*   ✔*        
CMC ✔*           ✔*

LIC207

Message
License arg1 on device arg2 has expired.
Arguments
arg1 = entitlement ID, arg2 = device name
Detailed Description
The license has expired. This could result in the loss of functionality that is specific to the features supported by the license.
Recommended Response Action
Obtain and import a replacement license.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
Trap/EventID
8514
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing  
iDRAC ✔   ✔* ✔* ✔* ✔  
CMC ✔   ✔* ✔* ✔*    
  LC Log LCD OS Log Power Off Power Cycle Reset Chassis Event Proxy
iDRAC ✔*   ✔*        
CMC ✔*           ✔*

LIC208

Message
License arg1 imported to device arg2 successfully.
Arguments
arg1 = entitlement ID, arg2 = device name
Detailed Description
A license was successfully imported.
Recommended Response Action
No response action is required.
Category
Audit (LIC = Licensing)
Severity
Severity 3 (Informational)
Trap/EventID
8515
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing  
iDRAC ✔   ✔* ✔ ✔* ✔  
CMC ✔   ✔* ✔* ✔*    
  LC Log LCD OS Log Power Off Power Cycle Reset Chassis Event Proxy
iDRAC ✔*   ✔*        
CMC ✔*           ✔*

LIC209

Message
License arg1 exported from device arg2 successfully.
Arguments
arg1 = entitlement ID, arg2 = device name
Detailed Description
A license was successfully exported.
Recommended Response Action
No response action is required.
Category
Audit (LIC = Licensing)
Severity
Severity 3 (Informational)
Trap/EventID
8515
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing  
iDRAC ✔   ✔* ✔ ✔* ✔  
CMC ✔   ✔* ✔* ✔*    
  LC Log LCD OS Log Power Off Power Cycle Reset Chassis Event Proxy
iDRAC ✔*   ✔*        
CMC ✔*           ✔*

LIC210

Message
License arg1 deleted from device arg2 successfully.
Arguments
arg1 = entitlement ID, arg2 = device name
Detailed Description
A license was successfully deleted.
Recommended Response Action
No response action is required.
Category
Audit (LIC = Licensing)
Severity
Severity 3 (Informational)
Trap/EventID
8515
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing  
iDRAC ✔   ✔* ✔ ✔* ✔  
CMC ✔   ✔* ✔* ✔*    
  LC Log LCD OS Log Power Off Power Cycle Reset Chassis Event Proxy
iDRAC ✔*   ✔*        
CMC ✔*           ✔*

LIC211

Message
The iDRAC feature set has changed.
Detailed Description
License import/delete/expiration resulted in a feature set change.
Recommended Response Action
No response action is required.
Category
Audit (LIC = Licensing)
Severity
Severity 3 (Informational)
Trap/EventID
8515
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing  
iDRAC ✔   ✔* ✔ ✔* ✔  
CMC     ✔* ✔* ✔*    
  LC Log LCD OS Log Power Off Power Cycle Reset Chassis Event Proxy
iDRAC ✔*   ✔*        
CMC ✔*           ✔*

LIC212

Message
The CMC features are changed.
Detailed Description
The features are updated because the license was imported or deleted, or the license has expired.
Recommended Response Action
No response action is required.
Category
Audit (LIC = Licensing)
Severity
Severity 3 (Informational)
Trap/EventID
8515
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing  
iDRAC ✔   ✔* ✔* ✔* ✔*  
CMC ✔   ✔* ✔* ✔*    
  LC Log LCD OS Log Power Off Power Cycle Reset Chassis Event Proxy
iDRAC ✔*   ✔*        
CMC ✔*           ✔*

LIC213

Message
A system error was detected during License Manager startup.
Detailed Description
This error can occur when: 1) License Manager fails to load due to lack of system resources.
Recommended Response Action
Reset CMC.
Category
Audit (LIC = Licensing)
Severity
Severity 1 (Critical)
Trap/EventID
8513
  Filter Visibility IPMI Alert SNMP Alert Email Alert Remote System Log WS Eventing  
iDRAC ✔   ✔* ✔* ✔* ✔*  
CMC ✔   ✔* ✔* ✔*    
  LC Log LCD OS Log Power Off Power Cycle Reset Chassis Event Proxy
iDRAC ✔*   ✔*        
CMC ✔*           ✔*

LIC501

Message
A required license is missing or expired.
Detailed Description
The attempted action requires a valid license for certain advanced features installed in the system but the required license is missing or expired.
Recommended Response Action
Obtain an appropriate license then try again. If the problem persists, contact technical support. Refer to your product documentation to choose the contact method that is convenient for you.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC502

Message
Features not available.
Detailed Description
The attempted features are not available in the system.
Recommended Response Action
Contact technical support. Refer to your product documentation to choose the contact method that is convenient for you.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC503

Message
Unable to complete the current operation. The currently installed license does not support the following features: arg1 .
Arguments
arg1 = licensable features
Detailed Description
The currently installed license does not support the feature for the requested operation. The operation requires a valid license to enable specific features in the system. Since the required license is missing or expired, the features that are being accessed during the operation are disabled.
Recommended Response Action
Acquire and install the license to enable the required feature, and retry the operation. If the problem persists, contact technical support or see product documentation for more information.
Category
Audit (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC900

Message
The command was successful.
Detailed Description
The operation was successful.
Recommended Response Action
No response action is required.
Category
Configuration (LIC = Licensing)
Severity
Severity 3 (Informational)
No alerts are applicable for this message

LIC901

Message
Invalid parameter value for arg1 .
Arguments
arg1 = parameter
Detailed Description
The value provided for the specified parameter is invalid.
Recommended Response Action
To provide the correct value for the specified parameter, see Lifecycle Controller-Remote Services documentation.
Category
Configuration (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC902

Message
Resource allocation failure.
Detailed Description
Unable to allocate the resource because of lack of memory or file space in the iDRAC.
Recommended Response Action
Reset iDRAC and retry the operation.
Category
Configuration (LIC = Licensing)
Severity
Severity 1 (Critical)
No alerts are applicable for this message

LIC903

Message
Missing parameters arg1 .
Arguments
arg1 = parameters
Detailed Description
One or more parameters were not specified for the invoked method.
Recommended Response Action
To provide the correct parameters, see Lifecycle Controller-Remote Services documentation.
Category
Configuration (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC904

Message
Could not connect to network share.
Detailed Description
The network share is not accessible from the iDRAC.
Recommended Response Action
Verify the network share connection and retry the operation.
Category
Configuration (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC905

Message
The LicenseName value cannot exceed 64 characters.
Detailed Description
The LicenseName value is greater than the allowed max length of 64.
Recommended Response Action
Correct the length of the LicenseName value and retry the operation.
Category
Configuration (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC906

Message
License file is not accessible on the network share.
Detailed Description
The license file is not present or accessible from the network share location.
Recommended Response Action
Verify the license file is located on the network share and file access permissions are correct, then retry the operation.
Category
Configuration (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

LIC907

Message
Unable to perform the operation due to an unknown error in iDRAC.
Detailed Description
The operation did not complete successfully because of lack of an unknown error in the iDRAC.
Recommended Response Action
Retry the operation. If the issue persists, reset the iDRAC.
Category
Configuration (LIC = Licensing)
Severity
Severity 2 (Warning)
No alerts are applicable for this message

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