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Dell Wyse ThinOS Version 8.5 Hotfix Administrator’s Guide

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Configuring the Bluetooth settings

The Bluetooth feature helps you to connect your thin client with Bluetooth enabled devices such as headsets and mouses.

ThinOS supports both Intel wireless chipset 7260 and 7265. For mouse, keyboard, and headset, ThinOS supports both Bluetooth 3.0 and 4.0.

Bluetooth 4.0 supports Classic and Bluetooth Low Energy (BLE). However, Bluetooth Alternate MAC/PHY (AMP) is not supported.

NOTE:From ThinOS v8.4.1, the Bluetooth feature is supported on Wyse 3040 thin client with ThinOS and Wyse 3040 thin client with PCoIP.
To configure the Bluetooth settings:
  1. From the desktop menu, click System Setup, and then click Peripherals.
    The Peripherals dialog box is displayed.

    Bluetooth tab

  2. Click the Bluetooth tab, and use the following guidelines:
    Bluetooth enabled devices, such as headsets and mouses that are available in the Thin Client environment are listed in the Bluetooth page. The following attributes are displayed in the list.
    • Name—Specifies the name of the Bluetooth enabled device.
    • Type—Specifies the type of the Bluetooth enabled devices, such as headsets, mouses, and keyboards.
      Both Human Interface Devices (HID) and Headset Bluetooth devices are supported from ThinOS 8.2.
      • HID Type
        • HID includes mouse and keyboard.
        • The maximum number of HIDs that can be connected is seven.
      • Headset type
        • The Bluetooth headset is supported in this release.
        • The maximum number of Bluetooth headsets that can be connected is one.
      NOTE:Other types of Bluetooth devices are not scanned and supported. Call level audio quality on Headsets is supported. However, multimedia is still not supported.
    • Status— The Bluetooth page has two columns, namely, Status and Paired.
      Table 1. Bluetooth statusTable describes the Bluetooth status options
      AttributeValueSummary
      StatusConnectedThe Bluetooth device is connected to the ThinOS device. It is ready to be used.
      ConnectingThe Bluetooth device is connecting to the ThinOS device.
      DisconnectedThe Bluetooth device is not connected to the ThinOS device.
      PairedYesThe Bluetooth device is paired with the ThinOS device.
      NoThe Bluetooth device is not paired with the ThinOS device.
    • Address—Displays the address of the Bluetooth device connected to your thin client.

    The following are the user scenarios and corresponding Bluetooth statuses displayed on the Bluetooth page.

    Table 2. User scenarioThe table describes the user scenarios and corresponding Bluetooth statuses.
    User ScenarioStatus
    Device turned offDisconnected | Paired
    Device turned onConnected | Paired
    Device disconnected from ThinOSDisconnected | Not Paired
    • Scan— All Bluetooth devices enter into Page Scan mode. Different Bluetooth devices enter into the Page Scan mode at different instances such as when a specific button is pressed three times or a specific button is pressed and held until the LED turns blue.
    • Connect— Select a particular Bluetooth enabled device, and click Connect to connect the selected device to the thin client. If the Bluetooth device is connected successfully, the status is displayed as Connected in the Bluetooth window.
    • Remove— Select a particular Bluetooth device, and click Remove to disconnect and remove the device from the list.
    • Auto Connect function—The Auto Connect function is designed for HIDs.

      Prerequisites:

      • ThinOS has no HIDs connected such as USB or Bluetooth HIDs.
      • The Bluetooth HIDs are configured as Page Scan mode.

      When you start the ThinOS client, the Bluetooth HIDs can connect to ThinOS automatically without scanning or pairing operations. The Bluetooth HIDs automatically reconnects after you restart the ThinOS client.

    • Reconnect function—The Reconnect function is designed for HIDs and Headsets.

      When you restart the system with the Bluetooth device (HID/headset) that is already paired and connected, the Bluetooth device automatically reconnects within a few seconds.

      For example, you can hover the Bluetooth mouse, and then click a few times for the Bluetooth mouse to reconnect successfully. The Bluetooth headset reconnects automatically, but might require you to manually close or reopen the device on certain occasions.

To know about the certified devices, refer the latest Dell Wyse ThinOS release notes.
Known issues of the Bluetooth feature
  1. If more than two Bluetooth mouse devices are connected to ThinOS along with more than two other Bluetooth devices, it may cause low performance of Bluetooth connectivity.

    Workaround: Dell recommends using one mouse and one keyboard in ThinOS with Bluetooth connection.

  2. The Bluetooth device name displays N/A sometimes.

    Workaround: Remove this device from the list and re-scan.

  3. The Bluetooth device status is not refreshed sometimes when wireless chipset 7260 is shut down.

    Workaround: Close the ThinOS Bluetooth window and re-open it. The status is updated.

  4. Only supports volume button and mute button on Bluetooth headset.
  5. The performance of Bluetooth feature is low during wireless connection.

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