Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Premier Sign In Partner Program Sign In
Contact Us

Dell SupportAssist OS Recovery User’s Guide

PDF

Manually start SupportAssist OS Recovery

About this task

You can manually start SupportAssist OS Recovery at any time to back up your files or to reset your computer to its factory state.

Steps

  1. Turn on or restart your computer.
  2. Press F12 to access the one time boot menu.
    NOTE:If you wait too long and the operating system logo is displayed, wait until you see the Windows desktop, restart your computer, and try again.
    The available boot options are displayed.
  3. Select SupportAssist OS Recovery, and then press Enter.

Results

The SupportAssist OS Recovery home page is displayed.

If the SupportAssist OS Recovery user interface is displayed for the first time, click APPROVE to accept the privacy policy. A walkthrough option is also displayed. Click START WALKTHROUGH to learn about various options available in the tool, or click SKIP to skip the walkthrough process.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\