Dell Command | Update Administrator Strategy Guide for System Updates

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Overview

This document helps IT administrators select the IT device management tool to remotely update BIOS, drivers, or firmware based on their requirements and use cases. It provides details about recommended approaches to leverage based on the use case, type of update, and update strategy.

Table 1. OverviewOverview
Use case	Type of update	Update strategy	Recommended approach
IT administrator wants to control the delivery of updates	Regular cadence updates	Mandatory update (triggered by IT)	Use Dell Command \| Update with Update Catalog capability in TechDirect and a management console to deliver mandatory regular cadence updates—see Deliver mandatory regular cadence updates
	Regular cadence updates	Optional update (triggered by the end user)	Use Dell Command \| Update with Update Catalog capability in TechDirect and a management console to deliver optional regular updates triggered by the end user—see Deliver optional regular cadence updates
	Single or targeted updates	Mandatory update (triggered by IT)	Use Dell Command \| Update with Update Catalog capability in TechDirect and a management console to deliver mandatory single or targeted updates triggered by IT—see Deliver mandatory single or targeted updates using Dell Command \| Update with Update Catalog capability in TechDirect Use Microsoft third-party Config manager for Microsoft Configuration Manager (MCM) to deliver mandatory single or targeted updates triggered by IT—see Deliver mandatory single or targeted updates using Microsoft third-party Config manager for MCM
	Single or targeted updates	Optional update (triggered by the end user)	Use Dell Command \| Update with Update Catalog capability in TechDirect and a management console to deliver optional single or targeted updates triggered by the end user—see Deliver optional single or targeted updates
IT administrator wants to automate the delivery of updates	Automatic updates from Dell support site	Mandatory update (triggered by IT)	Use Dell Command \| Update and a management console to automatically deliver mandatory updates from Dell support site—see Deliver mandatory updates automatically from Dell support site
IT administrator wants to automate the delivery of updates	Automatic updates from Dell support site	Optional update (triggered by the end user)	Use Dell Command \| Update and a management console to automatically deliver optional updates from Dell support site—see Deliver optional updates automatically from Dell support site

For information about IT best practices that are related to testing, validating, and deploying updates remotely in a test and production environment, see Guidebook for IT Process framework for updating BIOS/Drivers/Firmware at www.dell.com/support.