Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Premier Sign In Partner Program Sign In
Contact Us

Dell PowerEdge FX2 and FX2s Enclosure Owner's Manual

PDF

Troubleshooting expansion cards

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.

Steps

  1. Run the appropriate diagnostic test from the sled.
    If the test fails, go to step 3.
  2. Log in to the CMC web interface.
  3. In the PCIe properties verify if the PCIe slots are assigned to the sleds.
    For more information, see the Dell PowerEdge FX2 CMC User’s Guide at Dell.com/esmmanuals.
  4. Turn off the sleds.
  5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
  6. Remove the PCIe module.
  7. Ensure that each expansion card is firmly seated in its connector.
  8. Reinstall the PCIe module.
  9. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
  10. Remove the PCIe modules.
  11. Remove all expansion cards installed in the system.
  12. Reinstall the PCIe modules.
  13. Run the appropriate diagnostic test from the sled.

    If the tests fail, see Getting Help.

  14. For each expansion card you removed in step 11, perform the following steps:
    1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
    2. Remove the PCIe module.
    3. Reinstall the expansion card.
    4. Reinstall the PCIe module.
    5. Run the appropriate diagnostic test.

Next steps

If a problem is still indicated, see Getting Help.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\