- Notes, cautions, and warnings
- Introduction
- Minimum requirements to install and use Secure Connect Gateway
- Unable to install or register Secure Connect Gateway
- Unable to access or sign in to Secure Connect Gateway
- Unable to add a device
- Unable to complete two-factor authentication
- Unable to configure or verify SNMP settings
- Manually configure alert destination using the script file for a server running Linux operating system
- Manually configure alert destination by accessing the SNMP trap service for a server running Linux operating system
- Manually configure the alert destination using the script file for a server running Windows operating system
- Manually configure the alert destination for a server running Windows operating system
- Manually configure alert destination of a networking device
- Unable to connect to a device
- Unable to clear System Event Logs (SEL)
- Alert information is not sent to the backend
- Unable to use Secure connect gateway alert service
- Unable to set up or view adapters
- Unable to collect and upload telemetry to the backend
- Unable to create service requests
- Insufficient storage space on the local system
- Secure Connect Gateway services stopped running
- Unable to view tooltips in Mozilla Firefox
- Creating log file bundles for troubleshooting
- Generating Certificate Signing Request (CSR) for SSL or TLS certificates
- Secure Connect Gateway resources
- Contacting Dell Technologies
- Error codes
Secure Connect Gateway — Application Edition Troubleshooting Guide
Manually configure alert destination using the script file for a server running Linux operating system
Prerequisites
- Ensure that Net-SNMP is installed on the system. See Install Net-SNMP on a server running Linux operating system.
- Ensure that you have root privileges on the device.
Steps
- In the install directory on the local system, go to the /opt/dell/secureconnectgateway/scripts folder.
- Copy and paste LinuxSNMPConfig.sh in the desired location.
- Log in to the terminal window using root privileges.
- Run the script file on the device using the following syntax: sh LinuxSNMPConfig.sh -d <IP address of the local system>. For example, sh LinuxSNMPConfig.sh -d 10.10.10.10.
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