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Dell PowerVault MD3060e Storage Enclosure Owner's Manual

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Troubleshooting Physical Disks

  • CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  1. Check the physical disk to ensure that the most current version of the firmware is installed, if possible. For more information, see the Dell Storage PowerTools Server Hardware Manager Administrator’s Guide at Dell.com/dsmsmanuals.
  2. Remove the physical disk from the system.
    • NOTE: You must ensure that you check the physical disk indicators before removing the faulty physical disk from the system.
  3. Check the physical disks and the midplane to ensure that the connectors are not damaged.
  4. Reinstall the physical disk.
  5. If the problem is not resolved, replace the failed physical disk. If the problem persists, see Getting Help.

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