Dell Lifecycle Controller Integration Version 3.3 for Microsoft System Center Configuration Manager User's Guide

Viewing Lifecycle Controller logs

1. On the System Viewer utility, select View Lifecycle Controller Logs. The View Lifecycle Controller Logs screen displays the following fields:
   • Existing Share— Specify the UNC or CIFS share where you want to save the file in the following format: \\<IPAddress>\<share>\filename. The filename is provided by default and you cannot change the filename. This information is cached for subsequent viewing. It is recommended that you specify an empty share each time you want to view the Lifecycle Controller log files. If you use an existing location then make sure that the location is empty.
   • Domain\User Name — Specify the correct domain and user name required by Lifecycle Controller to access the UNC or CIFS share.
   • Password — Specify the correct password.
2. Click Next.

   The View Lifecycle Controller Logs screen is displayed.

   The screen displays the latest 100 logs by default. You can modify the number of logs to be displayed only when you click Pause or after all the 100 logs are displayed on the screen. The following details are displayed:

   Table 1. Lifecycle Controller log details

   Column	Description
   Hostname	This is the hostname of the system for which you are viewing the Lifecycle Controller logs. This is displayed only in the case of a collection of systems and not a single system.
   No.	This is the sequence number of the log.
   Category	The category of the Lifecycle Controller Log. For example, Configuration Service, iDRAC, Inventory, and so on.
   ID	This is the ID associated with an error message. Click the hyperlink to get more information on the error and the recommended action. You can periodically download the latest message registry from the Dell support website available at Dell.com/support/manuals. For more information, see Downloading and Updating the Latest Message Registry. If the ID is missing in the local message registry, an error is displayed and you must download the latest message registry file from Dell.com/support/manuals.
   Description	The message/description of the Lifecycle Controller Log.
   Timestamp	The date/time stamp when the Lifecycle Controller log was created.

   You can configure the default number of log files you want to view. This is a global setting that defines the maximum number of logs to be displayed on the grid. To configure the default number of log files:

   1. Open the DLCSystemview.exe.config or the DLCConfigUtility.exe.config from the folder where you have installed DLCI for Configuration Manager.
   2. Search for the MAX_LC_LOGS_TO_DISPLAY parameter and specify a number.

   When you choose All in the Lifecycle Controller Logs Viewer, the number of logs you have specified are displayed.
3. Click View after specifying the number of records you want to view.
   NOTE This step is applicable only when you manually enter the number of records without selecting from the drop-down list. If you select the number from the drop-down list, the records are displayed automatically. You cannot specify any value lesser than the number of records that can be viewed at a time. If you want to view reduced number of records, then you must sort and filter the records per system or close the System Viewer utility (Config Utility in the case of a collection) and reopen the same.

   When loading the logs, if there are more records to be loaded, the following message is displayed:

   More records to be displayed.

   When all the records are loaded, the following message is displayed:

   There are no more records to be displayed.

4. To filter the logs based on the text you entered, provide details in the Search.
   • If you do not provide the search string, then all the logged information is displayed. Logs are filtered based on information present only under description.
   • In the search field, filter information for the number of logs you have selected in the preceding step is displayed.
5. (Optional) To fetch fresh Lifecycle Controller logs from the system, click Refresh.
6. (Optional) When you are loading a large number of logs, you can click Pause to temporarily stop the loading of log files. During this phase, you can change the number of records you want to view by selecting the number from the drop-down list.
7. Click Resume to resume the loading of logs.
8. Click Export to CSV to save the file in CSV format at a specific location. This option exports only the log files that are displayed on the grid. If you have filtered the data on the grid, this option exports only the filtered data.