Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Premier Sign In Partner Program Sign In
Contact Us

Dell Chassis Management Controller Version 3.10 for Dell EMC PowerEdge VRTX User's Guide

PDF

Obtain Recovery Information from DB-9 Serial Port

If the bottom LED is amber, recovery information is available from the DB-9 serial port located on the front of CMC.

To obtain recovery information:

  1. Install a NULL modem cable between a CMC system and a client system.
  2. Open a terminal emulator of your choice (such as HyperTerminal or Minicom). Enter the following specification when prompted: 8 bits, no parity, no flow control, baud rate 115200.
  3. Press the <Enter> key. If a recovery prompt appears, additional information is available. The prompt indicates the CMC slot number and failure type. To display failure reason and syntax for a few commands, type recover, and then press <Enter>.
    Sample prompts: 
    recover1[self test] CMC 1 self test failure
    recover2[Bad FW images] CMC2 has corrupted images
    • If the prompt indicates a self test failure, there are no serviceable components on CMC. CMC is bad and must be returned to Dell.
    • If the prompt indicates Bad FW Images, complete tasks in Recovering Firmware Image .

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\