Active System Manager Release 8.2 User’s Guide

The Service Details page displays the state of the service at component level in Topology and Tabular view.

• In the Topology view, under Service Resources , you can view the topology of the components and connections as structured in a selected service template.

  In the Topology view, the color of the component icons indicates the following:

  • The red component icon indicates that the service is not deployed on a particular component due to some issues.
  • The blue component icon indicates that the service is successfully deployed on the components.
  • The light blue component icon indicates that the service deployment is in progress.
  • The yellow icon indicates that particular component requires firmware update.
  To view the following information about the resources, click the corresponding component icons.

  • IP Address (Click the IP address of a Dell resource to open the Element Manager.)
  • Hypervisor IP Address (for servers only)
  • Deployment state
  • OS IP address
• In the Tabular view, under Service Resources, the following information is displayed based on the resource types in the service.

  • Under Virtual Machines, you can view the following information about the virtual machines configured on the clusters:

    • Hostname
    • OS Type
    • CPUs
    • Disk Size
    • Memory

  • Under Clusters, you can view the following information about the clusters created on VMware vCenter or Microsoft virtualization environments:

    • IP Address
    • Asset/Service Tag

  • Under Physical Servers, you can view the following information about the servers that are part of a service:

    • Hostname
    • IP Address
    • Hypervisor IP Address
    • Asset/Service Tag

  • Under Storage, you can view the following information and view the volumes created on a particular storage and the size of the volumes.

    • IP Address
    • Asset/Service Tag

• Under Service Information, you can view the following information:

  • Name of the service

  • Overall Service Health — Displays health of the service. The overall service health is determined by the following:

    • Resource Health — Displays the health monitoring of resources reported by Dell OpenManage Plug-in for Nagios Core.
    • Firmware Compliance — Displays if the resources are firmware-compliant. This option is applicable only if you have enabled firmware update on the service.
    • Deployment State — Indicates if the deployment of the service completed successfully.

    Table 1. Service States

    Service State	Icon	Description
    In Progress		Indicates that service deployment is in progress.
    Error		Indicates that service deployment is failed due to some issues.
    Healthy		Indicates that service is deployed successfully and the resources are firmware complaint and healthy.
    Warning		Indicates that the one of more resources that are part of a service is in a state that requires corrective action, but does not affect overall system health. For example, the firmware running on the resource is not at the required level or not compliant.

    View Logs — To view logs, select the component icon of a deployed service from the Component States window on Service Information page, you get View Logs link. Click the View Logs link, you get In progress, Error, Succesful, Warning, Informational log from View Logs. This is varied with deployed service.

  • Deployed By — Displays the name of the user who deployed the service.

  • Deployed On — Displays the date and time when the service is deployed.

  • Reference Template — Displays the name of the reference template used in the service.

    • NOTE: For existing services the name is displayed as User Generated Template and not a template name from the inventory.

  • Reference Firmware Repository — Displays the reference firmware repository.

  • User Permissions — Displays one of the following:

    • Enabled — Indicates that the permission is granted for one or more Standard users to deploy this service.
    • Disabled — Indicates that the permission is not granted for Standard users to deploy this service.

Under Service Actions:

• Click Delete to delete a service or resources in the service.

  • NOTE: Deleting resources from existing services, deletes the component from the service and the data center environment.

• Click Retry to redeploy a failed service.

• Click View All Settings to view the settings configured on the resources in a service for deployment.

• Click Export to File to export the service details to a .csv file.

• Click Generate troubleshooting bundle link, you can generate a compressed file of ASM logs files which are used for trouble shooting.

Under Resource Actions:

• From the Add Resources drop-down list, select the type of the resources that you want to add to the service.

  From this drop-down menu, you can even select Network to update workload network.

  For more information regarding Add Network, see Add Network.

• If you need to input data for the template which is used to create the running service, then the Upgrade Components button is displayed. Click the Upgrade Components buttons, Update Service Component window is displayed. Fields in the Update Service Component window vary depending on templates. Fill in all the displayed fields it. Click Save.

• Click Migrate Server(s) to migrate a server’s settings to another server in a designated server pool. Alternatively, to migrate a server’s settings, click the server component icon on the topology view, and click Migrate Server(s) .
  • NOTE: The migrate server is only available for Boot from SAN deployments.
• Click Delete Resources to delete resources from a service.

Under Firmware Actions:

To update the firmware on out of compliant servers within the service, click the Update Server Firmware button.

To change the firmware baseline on a server, click Change Server Firmware Baseline.

Under Recent Activity:

The component deployment status and information on the current deployed service is displayed.