- Notes, cautions, and warnings
- Introduction
- Advantages of using Lifecycle Controller
- Benefits of using iDRAC with Lifecycle Controller
- Key features
- New in this release
- Advantages of using Lifecycle Controller Remote Services
- Licensable features in Lifecycle Controller
- About iDRAC RESTful API with Redfish and Web Service APIs
- About Lifecycle Controller API
- About one-to-many management achieved
- Other information that you may need
- Accessing documents from the Dell EMC support site
- Contacting Dell
- Remote Services Features
- Deployment and configuration
- Monitor
- Maintain
- Job management
- Getting started with API collateral and links
- Integrating the Lifecycle Controller API
- Social media reference
- Terms and definitions
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Dell Lifecycle Controller Remote Services v2.60.60.60 Quick Start Guide
SupportAssist Collection
SupportAssist Collection is used to provide information about health report of hardware, Operating System (OS), and software applications installed on a server. This feature includes application information collected by Dell System E-Support Tool (DSET). This report is used by administrators to resolve business-critical issues. Examples of data collected in the SupportAssist Collection are:
- Hardware inventory
- Information on the server, Lifecycle Controller, and its components
- BIOS order boot information
- Lifecycle Controller log entries
- Firmware-related information
- vFlash SD Card partition information
- TTY logs for PERC controllers and NVMe PCIe SSD drives
NOTE: The Tech Support
Report feature is renamed as SupportAssist Collection in the iDRAC
web interface. This feature is still referred as Embedded Tech Support
Report in the RACADM and WS-MAN interfaces.
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