CAUTION:Many repairs may only
be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation,
or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that are
shipped with your product.
CAUTION:This
troubleshooting procedure can destroy data stored on the hard drive.
Before you proceed, back up all the files on the hard drive, if possible.
Steps
Check the hard drive status/identification
indicator to see if the drive is in fault condition. For more information,
see Hard-Drive Indicator Patterns.
Log in to the CMC web interface and view the
properties of the hard drive to see the fault condition. For more
information, see the Dell Chassis Management Controller for Dell
PowerEdge VRTX User’s Guide at Dell.com/esmmanuals.
Take the hard drive offline and wait until the
hard drive indicator codes on the drive carrier signal that the drive
may be removed safely, then remove and reseat the drive carrier in
the enclosure.
Ensure that any required device drivers are
installed and are configured correctly.
NOTE:Installing a hard drive into another bay may break the mirror if
the mirror state is optimal.
Remove the hard drive and install it in the
other drive bay.
If the problem is resolved, reinstall the
hard drive in the original bay.
If the hard drive functions properly in the original
bay, the drive carrier may have intermittent problems. Replace the
drive carrier.