VxRail E560F

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Step-by-step guidance to replace with customer certificates for Dell VxRail environments. vSphere provides security by using certificates to encrypt communications, authenticate services, and sign tokens. (Customer Correctable)

Event VXR508MEM6101 indicates: A diagnostic warning event occurred in the memory device at <location>. Check the device and system configuration. (Extended ID: <code>)

Event VXR500HWC9052 indicates: The health of Graphics Processing Unit (GPU) device <GPU FQDD> is critical because of single or double bit errors on the memory cells.

VxRail upgrade failed from 7.0.410 to 8.0.201 with error "Internal Server Error."

This document describes the objects and equipment used by Customer Engineers (CEs) when on-site. Please check and prepare in advance.

Event VXR508HWC9051 indicates: The health of Graphics Processing Unit (GPU) device <GPU FQDD> is degraded because of single or double bit errors on the memory cells.

Event VXR508HWC9011 indicates: The network link connection status of <Controller ID>, port <port ID>, is unavailable (down).

Event VXR508PDR121 indicates: The PCIe device <PCIe Solid State Device Name> temperature is currently <CTemp> degrees Celsius, which is higher than the critical threshold temperature value <CCTemp> degrees Celsius. Part Number = <Part Number>

Event code VXR508PDR119 indicates: The PCIe device <Device Name> temperature is currently <Temp> degrees Celsius, which is higher than the warning threshold temperature value <Temp> degrees Celsius. Part Number = <Part Number>

This article discusses how to address a VxRail event codes MYSTIC500UEFI0185/VXR500UEFI0185.

This article discusses how to address the event codes MYSTIC500UEFI0278/VXR500UEFI0278.

This article outlines the response from VxRail Engineering to the security issue described in VMware Security Advisory VMSA-2024-0006 and the recommendations to fix or mitigate the issue.

Dell Samsung Serial Attached SCSI (SAS) PM1653 and PM1655 solid state drives may report excessive Sense Key faults 0x3, 0x11, 0x0, or 0x4, 0x29, 0x4. These faults have the potential to cause unexpected drive issues.

Unable to update the Broadcom NetXtreme Gigabit (NX1) Network Adapter to 22.71.3 when using dual BCM5720/BCM57412 or BCM5720/BCM57416 within the iDRAC.

Event Code VXR508UEFI0393 indicates: The slot in the riser arg1 has incompatible routing with the PowerEdge server model arg2 .The slot will be disabled.

Event Code VXR508UEFI0392 indicates: The slot in the riser arg1 has partially incompatible routing with the PowerEdge model <model Number>.

Dell SAS SSD models SS530 and SS540, when used as a VMware vSAN cache tier, show accelerated write endurance loss.

Event VXR508THRM0001 is reported when the server is ignoring the fan speed.

During an upgrade from 8.0.370 to 8.0.380, the upgrade hangs at the end for many hours without progress or failure.

Step-by-step guide using vCenter to identify failed disk, remove disk or disk group, physically replace the faulted disk, mark the new disk as local, and add a new disk or disk group.

Customers may encounter an issue where the Take Snapshot option is grayed out in vCenter for multiple virtual machines (VMs). Attempts to create snapshots using the command line using vim-cmd also fail with an error indicating that the VM is configured with a device that prevents snapshot operations.

This article explains how to perform a password management task in VCF environment when it is not possible with the error: "Password management operation failed in prevalidation stage"

This KB is intended to complement the Solve Procedure. Be sure to see the latest one.

This article explains how to identify the virtual machine (VM) that is using your .vmdk file and preventing it from being deleted.

VxRail Upgrade: Attempt 2/3 of vSAN access exception. Failed to stage firmware or failing at prestaging firmware on a node.

This article explains how to solve a situation when the access key page does not appear in the VxRail support plug-in.

Learn how the MyService360 services analytics dashboard integrates the Dell AIOps (formerly CloudIQ) Health Score into the Install Base views. This integration streamlines services and product health management by IT admins using the MyService360 and Dell AIOps portals. Verify supported products by portal and access helpful Dell AIOps resources.

VxVerify on VxRail Manager can attempt to correct iDRAC and iSM fault by restarting iDRAC and related VxRail node services.

This knowledge article documents how to convert a VxRail-managed vCenter to a customer-managed vCenter.