Broadcom NetXtreme Family of Adapters

This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.

The article describes how to troubleshoot network connectivity issues for network cards.

On Dell PowerEdge 17G servers using Broadcom 5719 QP OCP NX1 cards (DPN M2PYY), firmware installation fails when Secure Boot is enabled on SUSE Linux Enterprise Server (SLES). Additionally, the installed firmware version is not detected by the Operating System (OS). Disabling Secure Boot allows the firmware to install and be detected correctly.

On Dell's Drivers & Downloads support site when checking for Network Interface Controller (NIC) firmware updates, two different firmware versions may appear for the same hardware. One version may be labeled as Fast Release, while the other is not. This article outlines the differences between these two release types, describes their validation processes, and explains why both versions might be available simultaneously.

Linux-based Dell Update Packages (DUPs) for Intel Network cards on firmware family 24.0.0 may display the message "Requires Power Cycle for activating the updated firmware".

Broadcom BCM5720 cannot downgrade to older firmware (22.00.6 and previous versions).

Broadcom network firmware downloads for PowerEdge 17th generation servers on dell.com are labeled either '(Dell)' or '(Industry)' in their titles. This quick note helps determine which Dell Update Package (DUP) firmware to use for Broadcom adapters installed in a PowerEdge 17th generation server. Each DUP is tailored to specific Broadcom adapter models, ensuring compatibility and proper firmware installation. Using the wrong DUP does not harm a server; it does not install if the adapter is not compatible.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

After FW upgrading firmware to 22.00.07.60 or higher, Broadcom NetXtreme-E (BCM57412/57414/57416) adapter links to Dell switch hardware with Pluribus Networking Operating System is down or loss.

Attempts to update the Broadcom NetXtreme 5719 and 5720 Network Interface Card (NIC) using the .bin file with sudo in Linux results in an 'Inventory Collection Failure' error.

PowerEdge customers using Broadcom NXE adapters in VMware ESXi may experience unexpected results when attempting to tune port parameters. Particularly in configurations with multiple NXE adapters present, understanding the port ordering from both a VMware (vmnicX) and serverPCI-e Slot-Bus-Device-Function (SBDF) may be helpful to select the appropriate commands.

PowerEdge: Broadcom NXE devices with Driver 229.2.73 (SWB: Y7T4X) may report that the interfaces are missing in the operating system when secure boot is enabled.

BCM574XX - firmware dump indication in VMware logs

Dell C6520 and C6620 sleds lose iDRAC9 connectivity when powered off in shared mode if connected to a switchport not supporting 10/100Mb negotiation.

In Windows Server 2025, when leveraging CPUs with more than 256 cores, the Broadcom BCM5720 fails to retrieve a DHCP address, leading to no network connectivity.

When using the Broadcom BCM57608 with firmware 22.92.xx.xx, the iDRAC web user interface (UI) displays alarms indicating a warning status for receive (RX) input power. It also shows a critical status for transmit (TX) bias current.

Broadcom Network Interface Controller (NIC) cards do not receive proprietary protocol packets such as Remote Maintenance Protocol (RMP).

On an ESXi host, if the Flow Control setting on the BCM5720 is modified without a cable inserted, the network interface card (NIC) may fail to establish a link when a cable is later inserted. The issue does not occur if the setting is modified with a cable inserted in the NIC port.

Firmware upgrades to Broadcom network devices may fail with a "libpci.so: Cannot open" error when run from a Smart Bootable ISO image created with Dell Repository Manager 3.x.

Installing Red Hat Enterprise Linux through the Dell Lifecycle Controller (LCC) when installation media is mounted over a Remote File Share (RFS) may result in a failed install. This applies to the Dell PowerEdge C6615 when using the Broadcom Lan on Motherboard (LOM).

Unable to update the Broadcom NetXtreme Gigabit (NX1) Network Adapter to 22.71.3 when using dual BCM5720/BCM57412 or BCM5720/BCM57416 within the iDRAC.

The server can power back on after shutdown if equipped with a Quad Port Broadcom 25G front-facing Open Compute Project (OCP) Network Interface Card (NIC).

Dell PowerEdge server with a Broadcom BCM57414 PCIe adapter could encounter intermittent network-disconnected problem in a VMware NSX-T environment.

After upgrading FW 16.35.30.06 for Dell OEM Mellanox CX5 adapters, "Interface Type" in iDrac GUI shows "Not Supported" instead of actual medium like "Optical Fiber".

iDRAC reports false NIC100/NIC101 messages with BCM5720 OCP3 card Dell Part(VJWVJ) when NIC Firmware is upgraded to 22.31.6 and iDRAC9 Firmware is less than 7.00.00.00.

Network port enumeration on Windows Server 2022 with Dell network adapters may swap port designations.

This article provides Dell guidance for a VPD access failure message with Broadcom BMC 5720 and SLES 15 operating system. The VPD access failure message may be logged in the dmesg log file. This article provides guidance for this error message.

Broadcom 5741x/57454/5750x Firmware update issue - SUP0550: Unable to update the firmware of the component Broadcom 5741x/57454/5750x to version 22.00.07.60 because the update operation was abruptly stopped. The reason for abrupt stoppage: Processing error.