NetWorker Module for SAP

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

This article describes how to export the media database from any OS for uploading to NetWorker Support.

NetWorker Backup Server bootstrap backup fails with error: 4746:save: external ASM `nsrauthcasm' exited with code 1 32098:save: /app/nsr/authc/data/authcdb.mv.db was not successfully saved.

This article provides step-by-step instructions for safely deleting a Data Domain (DD) device from the NetWorker server using the command-line interface (CLI). Ensure that you have administrative privileges (Windows) or root access (Linux) before proceeding.

NetWorker Management Console (NMC) GST service is not starting on a Windows NMC server.

Max DB restore using NetWorker fails with error "encountered error -24920: The backup tool failed with 254 as sum of exit codes. The database request was canceled and ended with error -903 " "

Dell EMC NetWorker: Unable to check out 'NETWORKER_UPDATE': status - -9 'Invalid host. (-9,57)

An alert appears in the NetWorker Management Console (NMC) related to license validation, with the following error message: CLP API returned the following error code -140: associated message is 'A bad command was found in a message'. Please obtain the appropriate license feature for the license file. This issue indicates that the license file is either missing necessary features or includes unsupported commands, leading to license check failures.

Getting the below error when trying to connect nsrjb on the remote storage node. nsrjb: User xxx on "Remote_Storagenode_hostname" does not have "Operate Devices and Jukeboxes" privilege on "Networker_Server_hostname" Reset and inventory also gives the same error.

NetWorker is performing Azure Virtual Machine (VM) snapshot backups. During an Azure VM restore from the NetWorker Web User Interface (NWUI), the save set is selected from NWUI. The restore immediately fails "Unable to find the index entry for the VM backup"

How to change the java heap size for the NetWorker Management Console (NMC)?

This KB provides a general overview of NetWorker services and ports.

NetWorker is installed on a Windows system. The NetWorker Management Console (NMC) Monitoring tab shows no status details. Accessing policy, workflow, or action details returns "ACCESS_REFUSED."

NMCDB backups failed 19240:savepsm: Failed to get NetWorker Management Console install directory.

Not able to see the Data Domain system in the NMC Enterprise tab, but able to see the Data domain system details in the Devices tab of NMC Administrator. Also, able to see the details of the Data Domain system in nsradmin. When trying to add the Data domain system in the NMC Enterprise tab, getting Error as "The Data Domain System is already defined".

NetWorker Module for Microsoft (NMM) Hyper-V backups fail for all Virtual Machines (VM). Even if NSR_PARTIAL_BACKUP=yes

Client creation or backup of a nonactive node of the clustered NetWorker environment fails.

The standby database is in Mount mode. So, taking backup of the Standby DB is not possible. However, BR*Tools 7.00 enhancements implement support for backup of Standby DB.

NMMedi 19.8.0.1 backups started failing after upgrading Solutions Enabler to version 10.0.1.

After upgrading a Linux NetWorker server from NetWorker version to 19.8 (or later), the previous script used to configure notifications at policy level "on failure," is no longer reporting the notifications.

After upgrading to v19.7 or later, nsrwatch and nsradmin do not work.

NetWorker Management Console (NMC) reports "Internal Server Error. Please see console log for more information" and JAVA Console Log has a java.lang.NullPointerException.

NMDA DB2 backups failed last night with Error 3. Problem was resolved after creating a new device and scattering backups in two storage nodes, and setting up DB2 retry and timeout parameters.

NMM Hyper-V full Volume Shadow copy Service (VSS) backup fails with error 'Failed in save set snapshot' because there are duplicate VM names in Hyper-V. Problem was resolved after removing duplicate names in Hyper-V.

This KB explains how to manually unregister and register a NetWorker VMware Protection (NVP) vProxy appliance using the NetWorker server’s nsradmin command-line options.

NetWorker vProxy appliance re-registration fails stating that vProxy is already registered.

Remote storage node is not turning into a ready state for use on the NetWorker Management Console.

The NetWorker VMware Protection (NVP) integration is configured with the vProxy appliance. When attempting to perform file-level restore (FLR) of a Virtual Machine (VM) save set, we are unable to browse into a compressed partition and encounter an "Access is denied" error. The folder that prompts the "Access is denied" error is compressed. NetWorker vProxy FLR has known limitations, which include compressed partitions. This is documented in the vProxy FLR Limitations section of the NetWorker VMware Integration Guide. You cannot perform FLR of compressed partitions.

The NetWorker VMware Protection (NVP) integration is configured with the vProxy appliance. When performing a backup, the vProxy is unable to open the VM's source VMDK with transport mode hot add.