PowerEdge R420XR

This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.

This article explains how to perform a driver or firmware update directly from the operating system (OS) using a Dell Update Packages (DUP).

The firmware of PowerEdge server hard drives is a critical component in the server system. Regularly updating and maintaining this firmware is essential for server performance, security, and compatibility. Hard drive firmware updates can often fix known hardware faults and issues, address identified vulnerabilities and security problems, and potentially introduce new features, improvements, and enhancements.

Dell EMC Servers require a security update to address Intel vulnerabilities related to the Intel Chipset Device Software INF Utility Advsiory.

Hardware Diagnostics are embedded tools installed in the pre-OPERATING SYSTEM of your server to check hardware is working as designed.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

This step-by-step guide explains how to configure the Integrated Dell Remote Access Controller (iDRAC network) settings and email configuration options for iDRAC9, iDRAC8, and iDRAC7.

The PowerEdge embedded LifeCycle Controller provides a simplified method for installation of supported Windows Server and Linux server operating systems with the OS Deployment feature. This article explains how to use the iDRAC LifeCycle Controller to install a supported operating system on most Dell PowerEdge servers. Step-by-step instructions and OS installation videos for Windows Server, Ubuntu Server LTS, SUSE Linux Enterprise Server, or Red Hat Enterprise Linux installation with LifeCycle Controller

Dell EMC Server Platform Intel Platform Updates (2019.2) to address multiple vulnerabilities which may potentially be exploited to compromise the system.

Explore various RAID levels - RAID 0, 1, 5, 6, and 10 - implemented in Dell PowerEdge servers. Learn about their configurations, benefits, and how they impact data redundancy and performance.

This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.

This article describes how to export the Tech Support Report (TSR) and SupportAssist Collection using the Dell iDRAC7, iDRAC8 graphical or command-line user interface.

This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.

DSA-2020-168: Dell EMC Server Platform Security Advisory for Intel-SA-00320 – Special Register Buffer Data Sampling - CVE-2020-0543

Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.

This article shows how to use and set up the virtual media function of Integrated Dell Remote Access Controller (iDRAC) 6, 7, 8, or 9.

This is the start-up page for a new Dell PowerEdge Server with an Integrated Dell Remote Access Controller (iDRAC). The article details system installation, use of the iDRAC, LifeCycle Controller (LCC) configuration, and installing an operating system.

Understand and troubleshoot PowerEdge hard disk drives, RAID, PowerEdge RAID Controller, and other storage hardware such as cables, backplane, so forth.

Dell EMC response to the Spoiler exploits for Dell Client systems, Dell EMC PowerEdge servers, and leveraged platforms.

Frequently Asked Questions (FAQ) about Physical Drives replacement in RAID Server and MD Arrays

The file upload function of Dell TechDirect allows sending data directly to Dell Technical Support. Follow these eight steps to provide necessary information to your contact at Dell Support.

This article provides the recommended steps to help troubleshoot memory-related events on Dell PowerEdge servers.

This article discusses managing the Windows Server Update Services (WSUS) role using PowerShell. PowerShell commands for adding the WSUS role and performing various administrative tasks are detailed.

This article provides the information about Dell OEM licenses for Windows Server. How to identify the COA Label and the steps to downgrade the Windows Server edition and the use in a virtual machine.

This article provides information about the VLT0204 error code and guidance.

This article provides links to download Dell trial 30 and 90-day evaluation license collection including iDRAC Enterprise, iDRAC Datacenter, Chassis Management Consoles (CMC) Enterprise, OpenManage Enterprise, and OpenManage Integration.

Dell PowerEdge servers with common design components are grouped into generations, for example PowerEdge 17th generation servers, 16th generation, 15th generation, or 14th generation. This article provides general guidance for PowerEdge server model naming convention to identify the generation and common components. This article also lists all PowerEdge servers by model including type, CPU, generation, and remote management components.

Dell PowerEdge Toshiba MG08 and MG09 hard drives may encounter uninterruptible Background Media Scanning (BMS), causing I/O errors, or timeouts.

Seagate Skybolt and SkyboltServoBP drive fails with medium format corrupted errors.

This article provides PowerEdge server troubleshooting for No Power, No POST, No Boot and No Video issues. This includes blade, rack, and tower servers.