Articles
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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 21, 2026
ID: 000205512
Dell EMC response to the Spoiler exploits for Dell Client systems, Dell EMC PowerEdge servers, and leveraged platforms.
Updated: April 18, 2026
ID: 000068738
This document describes the objects and equipment used by Customer Engineers (CEs) when on-site.
Please check and prepare in advance.
Updated: April 21, 2026
ID: 000224128
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: April 19, 2026
ID: 000132371
This article provides links to several Dell Community pages.
Updated: April 19, 2026
ID: 000127879
Information about the Storage Center Alert that the controller is failing over and how to proceed in diagnosing this message.
Updated: April 18, 2026
ID: 000122516
This article describes how to gather the necessary log for Dell Support to troubleshoot MetroSync Manager issues.
Updated: April 17, 2026
ID: 000056568
Unity OE upgrade fails with error code: 0x6000cb9 if there are ".bin" files in /cores/service (User Correctable)
Updated: April 17, 2026
ID: 000054844
Common Internet File System (CIFS) Virtual Data Mover (VDM) Import using Import Migration tool (IMT) fails due to NFS exports, DNS mismatches, ACL errors, missing migration interface, C$ share issues. (User Correctable)
Updated: April 17, 2026
ID: 000054785
Unity call home alert 14:60a38 states: "FastCache has disks that are predicted to exceed drive-specified endurance in less than 30 days with different days remaining for End-Of-Life (EOL)."
Updated: April 17, 2026
ID: 000054781
Dell Unity: SAN Copy Pull prefers iSCSI over FC if both protocols are configured (User Correctable)
Updated: April 17, 2026
ID: 000052807
This article explains why a Storage Processor (SP) Panics when a pool reaches 100% consumed and provides remediation options.
Updated: April 17, 2026
ID: 000052729
Dell EMC Unity: Multiprotocol batch jobs failing since migration to Unity from VNX due to file locking (User Correctable)
Updated: April 17, 2026
ID: 000052101
Dell Unity: The NTP servers cannot be used because they are not synchronized. Please synchronize your NTP servers and try again. (Error Code:0x6000841) (User Correctable)
Updated: April 17, 2026
ID: 000052079
This document provides further details about the root cause and resolution of the errors received when attempting to authenticate with a user associated with a LDAP group.
Updated: April 17, 2026
ID: 000051932
Accessing Dell Unity Unisphere with a Network Address Translation (NAT) IP address results in a 'Forbidden Untrusted hostname' error due to unsupported Network Address Translation (NAT) configuration, which is not compatible with single sign-on or local login.
Updated: April 17, 2026
ID: 000050531
The pool has Flash drives of a specific type that are predicted to exceed end-of-life thresholds within 60 days. The storage system does not have enough free drives of the same type to replace them.
Updated: April 17, 2026
ID: 000050519
Fibre Channel port SP XX I/O Module XX FC Port XX link is down
Updated: April 17, 2026
ID: 000050373
Severe performance issues after some flash drives start logging errors but are not automatically failed by the system.
Updated: April 17, 2026
ID: 000050358
Unity is randomly creating SMB Shares of Shares that already exist and also creating VSS snaps of the Shares.
The VSS Snapshots fail to delete.
Updated: April 17, 2026
ID: 000039194
This article describes Data Reduction considerations and best practices on a Dell Unity array.
Updated: April 17, 2026
ID: 000022795
While a user enables "Antivirus service" on the NAS server, an error is received due to wrong configuration file uploaded. (User Correctable)
Updated: April 17, 2026
ID: 000022786
How to collect the log on ESRS gateway (User Correctable)
Updated: April 17, 2026
ID: 000022758
What is the Unity Performance Metrics Aging Policy and the length of retention for Unity Performance Archive (UPA) files?
Updated: April 17, 2026
ID: 000022757
This article explains two methods of upgrading the Unity OE: Unisphere UI and Command Line (uemcli)
Updated: April 17, 2026
ID: 000022755
ESRS service can now be restarted with out remote support intervention
Updated: April 17, 2026
ID: 000022711
The following are the steps that can be taken to enable ESRS Integrated using CLI on a Unity array. (User Correctable)
Updated: April 17, 2026
ID: 000022686
Dell EMC Unity: How to identify the Primary Storage Processor (User Correctable)
Updated: April 17, 2026
ID: 000022649