NetWorker

Dell NetWorker remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell Technologies recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

NetWorker VMware Protection (NVP) Virtual Machine (VM) restore fails. The error returned is "Unable to find a usable volume for recovery of saveset."

NDMP Restore Connection timed out when browsing for recovery from NMC.

This article provides a general overview for troubleshooting network connectivity between systems that are involved during backup and restore operations of virtual machines (VMs) protected by the NetWorker VMware Protection (NVP) vProxy appliance.

nsradmin is a command-line utility that is provided by the NetWorker software. nsradmin can be used to modify the NetWorker server resource database (nsrdb) and the client/security database (nsrladb). This KB provides a general overview of nsradmin functionality and use cases.

NetWorker 19.5 fails to install on Red Hat Linux 8.x. It requires lower version of library "libncursesw.so.5," and Red Hat Linux is having higher version of library "libncursesw.so.6."

Upgrade of NetWorker Virtual Edition (NVE) from 19.3 to 19.6.0.3 and 19.6.1.2 stops responding indefinitely at 30% complete.

The NetWorker AIX client backup with to complete with a configuration error message. The NetWorker Management Console (NMC) shows either a Blank hostname or Unicode Character as hostname.

During the installation of the NetWorker Web User Interface (NWUI) an error appears stating "Database configuration failed." The installation stops and rolls back.

When creating NetWorker Protection Groups in NetWorker version: 19.5.0.x with both Static and Dynamic VMs, the inventory process fails with error "Error while fetching the merged items."

The -a option is not supported with the -R option when using the recover command.

This article defines the diagnostic approach of troubleshooting Virtual Machine (VM) backup or restore performance issues when using the NetWorker VMware Protection (NVP) vProxy solution.

Oracle backups failing with Recovery Manager (RMAN) error code ORA-19602

The NetWorker VMware Protection (NVP) vProxy is used to backup Microsoft SQL Virtual Machines (VM). The environment consists of multiple vCenter environments, and the SQL VM was copied to another vCenter outside of NetWorker practices. SQL VM restores are performed from the Data Protection Restore Client (DPRC). The DPRC wizard does not show SQL backups for a VM, no error is returned.

Automatic installation that overwrites an existing Oracle RMAN agent binary without changing the current lockbox and configuration.

Windows Virtual Machine (VM) Bare Metal Recovery (BMR) fails. The ossr_director.raw log reports that the system is unable to generate a Volume Shadow copy Service (VSS) event because Secure Boot is enabled on the system.

The NetWorker Management Console (NMC) software is updated on a Linux host. After performing the upgrade. The NMC's GST service is not starting up and reporting certificate validation errors.

Avamar - FLR fails: VirtualMachine Interface is NULL assist_restore error. ret: 157. LoginGuest Failed. Ret: 67108908, Reason: Failed to get a property on the Virtual Machine object

NetWorker server daemon.raw shows error: "Unable to get authentication credentials for nsrmmd"

The best practice is to manually stop NetWorker services before rebooting. NetWorker has multiple databases so anytime a server is rebooted it is recommended that NetWorker services be stopped properly before the operating system shuts down. Improper shutdown can have unpredictable results such as database corruption, jobs stop responding, general server instability, and so forth. The most reliable way to do this is to manually stop NetWorker Services and be sure that they are stopped before rebooting.

The NetWorker VMware Protection (NVP) solution is configured for Virtual Machine (VM) backups. The NetWorker server is configured with Dynamic Association (DA) rules to identify VMs at the time of backup. The NetWorker Management Console (NMC) group properties "Preview All Virtual Machines" returns the following error for one or more groups "Cannot invoke "COM.legato.gst.GtValueList.Iterator()" because "children" is null"

The NetWorker Management Console (NMC) webpage fails to load from one or more specific hosts. The NMC server service is running, and port connectivity tests are successful. The web browser returns error "ERR_TUNNEL_CONNECTION_FAILED"

This KB provides an overview of the methods that can be used to identify the NetWorker software. The purpose of this KB is to assist NetWorker administrators and Customer Support Team (CST) with collecting information when opening a NetWorker Service Request (SR).

This article provides a general overview of how to upgrade the NetWorker VMware Protection (NVP) vProxy appliance.

This article provides a general overview of how VMware Virtual Machine (VM) backup levels and sizes that are reported in NetWorker when using the NetWorker VMware Protection (NVP) solution.

How to purge Lotus Transaction log files from Domino Server.

Oracle schedule backup fails with error. The NMDA error message has been lost. Set NSR_DEBUG_LEVEL to a value greater than 0 and run NMDA.

This KB provides a general overview of how NetWorker save set retention works in regards to backup levels and dependencies.

This article provides some general guidelines or best practices for when upgrading the NetWorker server and NetWorker Management Console software on a Windows server. Full details on NetWorker installations or requirements are found in the NetWorker Installation Guide.