NetWorker Module for Databases and Applications

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Virtual Machine (VM) image and instant recoveries are failing with "Could not update vmx file's 'nvram' entry"

Backup Failing with error: "Connection timed out" - Unable to create session channel with nsrexecd on host pwaps2266.btfin.com to execute command 'savefs -s <Server_name> -c <client_name> -g <Group_name> -p -o "\"VSS:*=OFF;\"" -l full -R -v -F "F:\\" "H:\\" "C:\\" "D:\\" "E:\\"': Remote system error - Connection timed out <client_name>:savefs: retried 1 times.

Backup failing with "Text file busy" error : --- Job Indications --- cannot open /var/tmp/netcd.lock: Text file busy

This article provides instructions on how to enable debugging for Representational State Transfer (REST) Application Programming Interface (API) calls performed in NetWorker.

Any restore attempt made using the NetWorker Management Console (NMC) fails with the error, while backups using this vProxy Appliance continue to work as expected.

All NetWorker VMware Protection (NVP) Virtual Machine (VM) backups are failing. The job reports that the certificate used by the vProxy is incorrect.

Dell NetWorker remediation is available for selection of less-secure algorithm during negotiation ('algorithm downgrade') vulnerability that could be exploited by malicious users to compromise the affected system.

A recovery is being performed from the NetWorker User software, when attempting to change browse time an error appears stating: "PM@#$%# is not a valid time designation in 12-hour format. Please Specify AM or PM"

NetWorker provides Representational State Transfer (REST) Application Programming Interface (API) which can be used for gather data from the NetWorker application. The "jobs" based GET request reports the dataSize unit as "KB"; However, the value shown is the backup size in bytes not KB.

A NetWorker server is configured with Simple Network Management Protocol (SNMP) traps using the nsrtrap command. The command is set on the backup action with "On Failure." After upgrading to 19.11.x from a previous release, the traps receiver only receives a nwServerNotification, the failedActionNotification is no longer received.

NetWorker virtual edition (NVE) upgrade fails due to port 9095 being already in use by the networker client.

NetWorker Virtual Edition (NVE) upgrade fails while "Configure NVE server protection policy (42 of 44)" error. The upgrade workflow.log reports "The group name 'NVE Server' has already been assigned to an existing workflow."

A Microsoft SQL Virtual Machine (VM) backup performed using the NetWorker VMware Protection (NVP) vProxy appliance fails. The NetWorker backup action log shows "Error received from vProxy ="-400: The request is missing the VM username." "

Error fetching vCenter information for ESXi vCenter hostname: Reason Dispatcher Request timed out NetWorker

Dell NetWorker remediation is available for an OS Command Injection vulnerability that could be exploited by malicious users to compromise the affected system.

This KB is intended as a reference for NetWorker support and Administrators regarding Virtual Machine (VM) backups that are performed through the NetWorker VMware Protection (NVP) vProxy appliance. VM backups fail with a snapshot-related error.

Dell NetWorker vProxy remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell Networker Virtual Edition remediation is available for an OpenSSL vulnerability that could be exploited by malicious users to compromise the affected system.

Microsoft Active Directory (AD) is integrated with the NetWorker server as an external authority resource. AD groups are defined in the NetWorker Management Console (NMC) Roles, and NetWorker server User Groups. One or more AD users can log in to the NMC; however, the NetWorker server tabs are blank. Other AD users in the same AD group can access the NetWorker server and no issue is observed. The AD users observing this issue are missing values from the AD memberOf attribute.

The NetWorker Management Console (NMC) server is configured with multiple Network Adapters.

In affected NetWorker versions, corrupted savesets may be incorrectly marked as valid after cloning, even though the clone operation fails and logs report errors.

These instructions describe how to replace the default NetWorker self-signed certificate with a CA-signed certificate on a NetWorker Management Console (NMC) server.

Using the java keytool utility on a NetWorker Virtual Edition (NVE) appliance reports "Algorithm not allowable in FIPS140 mode: PBE/PKCS12/SHA1/RC2/CBC/40"

This KB provides an overview for how to add external authority to NetWorker using the NetWorker Management Console's (NMC) external authority wizard. Active Directory (AD) or Linux LDAP authentication can be used alongside the default NetWorker Administrator account or other local NMC accounts.

restapi.log files are not generated on a NetWorker server deployed on the Red Hat pacemaker cluster.

NetWorker is performing Azure Virtual Machine (VM) snapshot backups. During an Azure VM restore from the NetWorker Web User Interface (NWUI), the save set is selected from NWUI. The restore immediately fails "Unable to find the index entry for the VM backup"

Oracle backup fails with the error: "ORA-03113: end-of-file on communication channel."

Oracle Backup and Restore with NetWorker Module for Database Applications (NMDA) fails with error: Failed to load the Media Management Library.

Symptom: Checking if the package being installed is the latest version (4 of 18) - This package version xxxxx is already installed!