OEMR XL R770

This article provides PowerEdge server troubleshooting for No Power, No POST, No Boot and No Video issues. This includes blade, rack, and tower servers.

This article details the most recent firmware version for Integrated Dell Remote Access Controller 10 (iDRAC10), designed for Dell PowerEdge servers from the 17th generation onwards.

This article provides information about the iDRAC default credentials, and how to rest the password.

This article provides instructions on how the customer can gather their recovery key from their Trusted Platform Module (TPM) enabled host. The customer should keep the recovery key from each of their hosts in a safe place. Hardware replacement activities, such as system board replacements, require the recovery key for a smooth process.

This article provides information about how to boot past the Driver Health Manager Screen.

It’s a common misconception that if a PowerEdge server fails to boot, doesn’t complete POST, or experiences other issues, the iDRAC will also be inaccessible. In reality, iDRAC is often still online and available to assist with troubleshooting—even if it was never configured beforehand. Leveraging iDRAC to review recent events, analyze logs, and collect a SupportAssist Collection (TSR) is critical for accelerating diagnosis and recovery.

Storage components may not be displayed, or the status may appear as Unknown after upgrading iDRAC9 firmware to version 7.20.60.50 or 7.20.70.50.

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.

Learn how to create and export a SupportAssist Collection using iDRAC9 and iDRAC10 on Dell devices. Resolve technical issues with this step-by-step guide.

This article explains how to use iDRAC Direct to manage your PowerEdge server.

This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers, how physical drive LED indicators provide quick visual diagnostics, and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.

Understand and troubleshoot PowerEdge hard disk drives, RAID, PowerEdge RAID Controller, and other storage hardware such as cables, backplane, so forth.

The PowerEdge embedded LifeCycle Controller provides a simplified method for installation of supported Windows Server and Linux server operating systems with the OS Deployment feature. This article explains how to use the iDRAC LifeCycle Controller to install a supported operating system on most Dell PowerEdge servers. Step-by-step instructions and OS installation videos for Windows Server, Ubuntu Server LTS, SUSE Linux Enterprise Server, or Red Hat Enterprise Linux installation with LifeCycle Controller

This article explains how to create a Virtual Disk using the System Settings menu.

Dell PowerEdge 17G Intel servers may record memory module temperature warning events in the Lifecycle Log and System Event Log during the server cold boot sequence.

Dell PowerEdge 17G servers record inaccurate CPU index within iDRAC10 Lifecycle Log (LCLOG) and System Event Log (SEL) when machine check event (MCE) is recorded.

Dell PowerEdge 17G servers added MEMHOT error monitoring in iDRAC10 firmware version 1.20.80.50 combined with supported Field-Programmable Gate Array (FPGA) firmware. Servers configured with Power Supply Cold Redundancy feature enabled can record random SYS565 memory temperature warning events.

This article describes how to gather the necessary log files to troubleshoot a vSphere Tanzu issue.

When running the nvidia-smi command, you may encounter a driver error stating that "nvidia-smi has failed because it could not communicate with the NVIDIA driver.

Dell iDRAC9 and iDRAC10 remediations are available for an arbitrary file export vulnerability that could be exploited by malicious users to compromise the affected system.

PowerEdge servers using Mellanox CX-6 Dell Part Number (DPN): 7TKND cards may report that the "NIC+RDMA mode" incorrectly shows "NIC, RDMA" on iDRAC UI.

Dell PowerEdge R670 and R770 servers cannot apply any firmware updates when BIOS 1.0.1 is present on a server with iDRAC10 controller.

The firmware of PowerEdge server hard drives is a critical component in the server system. Regularly updating and maintaining this firmware is essential for server performance, security, and compatibility. Hard drive firmware updates can often fix known hardware faults and issues, address identified vulnerabilities and security problems, and potentially introduce new features, improvements, and enhancements.

The login may fail when a user who is a member of a nested Active Directory (AD) group tries to log in to iDRAC10 using AD authentication.

Dell Samsung PM893 SSDs with Firmware HJ55 or Earlier Experience Premature SMART Failures

Dell PowerEdge 17G servers that shipped before March 24, 2025 will prompt for Liquid Cooling capability after updating iDRAC10 firmware.

Dell Enterprise SAS, SATA SSD: SMART predictive failures triggered by remaining write endurance falling below the threshold

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

This article shows how to add additional disks to a virtual disk or reconfigure a virtual disk.