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This KB describe a symptom that DD PCR reports post-comp for a MTree that is larger than DD file system active tier size.
Updated:  May 09, 2026 ID: 000184589

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated:  May 04, 2026 ID: 000205512

This article provides a table of supported stream counts for Data Domain OS version 7.x by Data Domain System Model.
Updated:  May 09, 2026 ID: 000186032

Data Domain Virtual Edition (DDVE) system upgrade fails with filesystem shutdown error.
Updated:  May 09, 2026 ID: 000185767

Data Domain Enterprise Manager (DDEM) / System Manager graphical user interface (GUI) is not accessible after upgrading to DDOS 7.x
Updated:  May 09, 2026 ID: 000185217

AWS is changing their server certificates from S3 to certificates issued by Amazon Trust Services CA. This change impacts Data Domain systems that are configured with Cloud Tier and Data Domain Virtual Edition (DDVE) deployed on AWS Cloud platform with Active Tier on Object Storage (ATOS).
Updated:  May 09, 2026 ID: 000184415

Dell PowerProtect Data Domain remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  May 08, 2026 ID: 000450699

Space usage alerts for root partition and /resource after upgrading to Data Domain Management Center (DDMC) 7.5 and later.
Updated:  May 08, 2026 ID: 000183740

Determining the filesystem active tier cleaning schedule and setting the schedule using the data domain web console.
Updated:  May 08, 2026 ID: 000183642

This article explains how to determine whether a "Power supply has failed" alert on a Data Domain Head Unit is valid or a false positive. It also provides steps to clear persistent indictments and verify Power Supply Unit (PSU) status.
Updated:  May 08, 2026 ID: 000182614

Data Domain filesystem may panic during active tier GC copy forward phase on early DDOS 7.4.x versions.  This article explains the cause and resolution efforts.
Updated:  May 08, 2026 ID: 000182344

Data Domain Operating System (DDOS) 7.x and later allows split and download of core files using DD System Manager.
Updated:  May 07, 2026 ID: 000182033

This article provides information regarding the error "DD Retention Lock Compliance Mode is enabled on this system. License modification requires Security Officer credentials and can be performed only using the Command-Line Interface."
Updated:  May 07, 2026 ID: 000450931

FastCopy behavior on Retention Locked MTree subdirectory in backups or Managed File Replication (MFR) causes 'filesys show compression' of '0' on Globally and Locally compressed row.
Updated:  May 07, 2026 ID: 000192895

DD HA node rebooted after panic or issue; failover occurred but interconnect and veth alias interface did not come up on alternate node.
Updated:  May 06, 2026 ID: 000205462

After replacing a cache‑tier SSD, the Data Domain File System (DDFS) may panic and cause the appliance to reboot because indexed cache entries become unreadable.
Updated:  May 06, 2026 ID: 000459405

Considerations when doing a storage migration to 8TB packs with OP
Updated:  May 06, 2026 ID: 000461372

Unable to SSO PowerProtect DD System Manager UI from Data Protection Central (DPC) Console Every time when tried to open the DD System Manager from DPC Console - "System Management," it gave the following Error "You do not have any roles assigned in DD System Manager. Contact your DD administrator."
Updated:  May 05, 2026 ID: 000173331

This article is to help troubleshoot Common Internet File System (CIFS) restore issues.
Updated:  May 05, 2026 ID: 000422873

Data Domain systems automatically monitor for hardware, software, and environmental conditions that may require service. When certain alerts occur, the system can automatically open a Dial Home Service Request (SR), either immediately or after a short monitoring period. This proactive SR creation ensures timely support while reducing unnecessary or duplicate cases.
Updated:  May 05, 2026 ID: 000215393

Guide to demonstrate the details needed to troubleshoot Fiber Channel connectivity from NetWorker clients.
Updated:  May 04, 2026 ID: 000157716

Use mminfo to extract deduplication statistics for a NetWorker save set on a Data Domain; the output follows version:cloneid:backup:pre‑compression:post‑compression and shows deduplicate compression process.
Updated:  May 04, 2026 ID: 000023290

This article intends to help users conduct a one-hop upgrade from DDOS 6.x to DDOS 7.x on Data Domain using special Minimally Disruptive Upgrade (MDU) RPMs.
Updated:  May 04, 2026 ID: 000157677

This article outlines how to fix the issue and reenable the file system when the Data Domain File System (DDFS) panics with the following PANIC string: PANIC: ddr/dm/dmbt_iface.c: dmbt_update_entry_nolock
Updated:  May 04, 2026 ID: 000227777

DDOS upgrade continuously reboots during the BIOS upgrade task. The iDRAC job queue shows the Firmware is updating the BIOS.
Updated:  May 01, 2026 ID: 000248899

This article describes the procedure to configure SNMP for iDRAC on retention-lock compliance enabled Dell Data Domain systems.
Updated:  May 01, 2026 ID: 000459591

Backups of large save sets intermittently fail when writing to Data Domain. The error observed is "5057-File handle is stale." This may be observed on various data types but is specific to large backups that span many hours.
Updated:  May 01, 2026 ID: 000459221

This article provides an overview of the maximum number of interface groups (ifgroups) supported, and the maximum number of interfaces and clients supported in the ifgroups.
Updated:  May 01, 2026 ID: 000011177

This article explains how to manage time synchronization on systems integrated with Active Directory (AD). It includes steps to verify time sync configuration, detect potential conflicts between Network Time Protocol (NTP) and AD time control. It also provides commands to disable Common Internet File System (CIFS) time sync and ensure proper time management. It also includes validation steps using logs and system status checks to ensure correct configuration.
Updated:  May 01, 2026 ID: 000305261

How to setup Commvault with DD Retention Lock
Updated:  April 30, 2026 ID: 000420903