NetWorker

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

How to configure Systems Applications and Products Intelligent Query (SAP IQ) Database with NetWorker Module for Databases and Applications (NMDA) version 19.x.

NetWorker Module for Microsoft (NMM) SQL Server logs backup fails. This occurs when a database has been recently restored and the SQL Server AlwaysOn Availability Group (AAG) backup preference is set to "secondary."

This warning message appears when the file system where the index directory resides has less than 2% space left.

After deleting a policy that previously ran, the policy gets disabled and cannot be removed from the monitor tab in NetWorker Management Console (NMC).

NetWorker Module For Microsoft (NMM) Hyper-V restore fails. Missing Application Administrators permissions for account performing image level recoveries from NMM Client UI.

Deprecated SSH Cryptographic Settings (QID-038739, QID-038909) Reported by Quays Vulnerability Scanner. A man-in-the-middle attacker may be able to exploit this vulnerability to record the communication to decrypt the session key and even the messages.

NetWorker NMM SQL Log backups are promoted to FULL after AG failover.

This document outlines the required information needed for initial troubleshooting of an NMDA Sybase issue.

Oracle archive logs backup fail intermittently.

Error message received after renaming library: "nsrmmgd Cannot find resource `NSR jukebox' named."

"Starting the NetWorker daemons in troubleshoot mode on Windows" of the NetWorker Administration Guide notes that the parameter is Startup parameters: it is actually Start parameters:

A failed update to the NSRLA resource attribute auth methods is not logged to the <server_name>_sec_audit.raw.

Dell NetWorker vProxy remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

This article discusses how best to use the NSRGet utility to expedite NetWorker troubleshooting.

Error message displays when viewing workflow details in NetWorker Administration "Message bus unable to open socket connection to host "Networkerserver_hostname" on port 5672: A socket error occurred."

The Active Sessions panel in NetWorker Management Console (NMC) Monitoring displays 0 percent completion. The sessions are observed on DISK devices (Advanced File type device, optical, DD) only.

Sybase database backup starts but fails during the completion phase.

The NetWorker VMware Protection (NVP) integration is configured with the vProxy Appliance. The Dell NetWorker plug-in was successfully installed using the NetWorker Management Console (NMC) or NetWorker Web User Interface (NWUI). The vSphere Web Client Dell NetWorker plug-in is added to vSphere, but is unable to display the page with "no healthy upstream" or "Error message is: 503 Service Unavailable."

Sybase server backup through NetWorker/NMDA fails with I/O errors ending with the crash of the Sybase sybmultbuf process.

NMC UI Title bar is not getting updated with the Capacity License even after applying the Capacity License successfully.

Rapid7 scan identified security vulnerabilities on various ports of NetWorker.

NetWorker service does not start on the NetWorker client.

NetWorker Runtime Environment (NRE) installs files with world writable permissions on Linux servers

The NetWorker VMware Protection (NVP) integration is configured with the vProxy appliance. While performing a file-level restore (FLR) of a Linux virtual machine (VM), the save set cannot be mounted to the target VM properly because the /var/run/vflragentd.sock file does not exist. The /var/run/vflragentd.sock file has not been created because the vflragentd is not running on the target Linux VM.

The NetWorker VMware Protection (NVP) integration is configured with the vProxy appliance. The vProxy registration process fails, reporting a timeout when communicating with the vCenter over port 443. The NMC Alerts section shows the vProxy is unavailable. Enabling communication between vProxy and vCenter over port 443 allows proper vProxy registration.

The NetWorker VMware Protection (NVP) integration is configured with the vProxy appliance. Backups are unable to run properly, they fail with the error message "User does not have sufficient access rights." The DD Boost user has all proper permissions configured, but is still unable to proceed. A simple reboot of the NetWorker Server and resetting the DD Boost account failed login attempts resolves this issue.

The NetWorker VMware Protection (NVP) integration is configured with the vProxy appliance. Particular virtual machines (VMs) consistently fail. Review of the Full Log in the NetWorker Management Console (NMC) shows that the VM has a SCSI controller with bus-sharing enabled. This is common when working with Raw Device Mapping (RDM) volumes.

NetWorker VMware Protection (NVP) is configured. During Virtual Machine (VM) backups, a VM backup fails, reporting that it fails to download the VM's .vmx file. HTTP Status code: 500 (internal server error) is returned.