OEMR XL R6725

This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.

This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.

In rare instances, the UEFI0342: "The CPU in CPU Socket 1 is not properly fused," may appear during the BIOS Power-On Self-Test (POST) process.

This article explains the requirements to deploy VMware ESXi 9 virtual machines with 4Kn end‑to‑end (E2E) storage when using Dell PowerEdge PERC12 (H965) and newer controllers. It also covers how to identify when ESXi is using 4Kn software emulation (SWE) instead of true 4Kn E2E, and what conditions prevent E2E.

The CTL137 event is new to iDRAC code 4.xx.xx.xx. The CTL137 event exist to notify the end user that the iDRAC lost communication with an endpoint device within the system.

Kioxia CM6 NVMe SSDs on 17‑generation servers experience I2C (Inter‑Integrated Circuit) communication issues. The fan speed stays locked at 100 % after OS boot. This behavior is observed on 17G servers only running Integrated Dell Remote Access Controller (iDRAC) 10 firmware version 1.20.80.51 or older.

This article provides a high‑level guide to downloading vendor‑specific firmware and drivers for common PowerEdge NICs such as NVIDIA, Broadcom, and Intel. These processes complement Dell Update Packages (DUPs) and are used when vendor‑specific firmware or drivers are required beyond Dell’s updates.

PowerEdge servers do not support operating system installation, or boot from direct CPU‑attached NVMe SSD drives if the metadata format size is not set to 0.

PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.

On Dell PowerEdge 17G servers using Broadcom 5719 QP OCP NX1 cards (DPN M2PYY), firmware installation fails when Secure Boot is enabled on SUSE Linux Enterprise Server (SLES). Additionally, the installed firmware version is not detected by the Operating System (OS). Disabling Secure Boot allows the firmware to install and be detected correctly.

Operating System (OS) installation through the Lifecycle Controller (LC) (using F10 → OS Deployment) fails when using older Windows Server 2025 ISO images over iDRAC Virtual Media.

Dell PowerEdge 17G servers record inaccurate CPU index within iDRAC10 life cycle Log (LCLOG) and System event log (SEL) when machine check event (MCE) is recorded.

Dell PowerEdge Toshiba MG08 and MG09 hard drives may encounter uninterruptible Background Media Scanning (BMS), causing I/O errors, or timeouts.

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.

This KB is to provide information about Dell customized VMware ESXi support stance on the Dell 17th generation of PowerEdge servers. The 17th generation of PowerEdge servers is based on Intel® Xeon® 6500P/6700P (Granite Rapids SP) and AMD EPYC™ 9005 Series Processor (Turin).

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.

Dell PowerEdge 17G servers that shipped before March 24, 2025 will prompt for Liquid Cooling capability after updating iDRAC10 firmware.

Dell Micron 9550 E3.S NVMe Drive Activity-Led light turns off for a few seconds.

This article details the most recent firmware version for Integrated Dell Remote Access Controller 10 (iDRAC10), designed for Dell PowerEdge servers from the 17th generation onwards.

Users attempting to exit Enhanced Pre-Boot System Assessment (ePSA) diagnostics may encounter a system stop upon selecting the Exit option.

PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.

CPUs can be perceived to be hot while server is idle.

Performance drops after power supply unit (PSU) cable removal and does not recover upon reconnection, despite the A/B Grid Redundant policy being active in iDRAC10.

Inband updates to Open Server Manager (OSM) with .bin DUP results in a watchdog soft lockup error. Update is successful.

Observing system stop responding or Purple Screen Of Death (PSOD) during ESXi 8.0 U3 installation,

The Dell SS540 SAS solid state drive is reported as not correctly functioning.

This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server. It is also relevant for 100% fan speeds.

Multiple SKHynix NVMe (PS1010) drives in the same server experienced PCIe link training failures during the deployment phase, resulting in the drives entering read-only mode.