Articles
Invalid entry. Please use only Letters, numbers and any special characters except <>)(%/;,=#-/*
30 out of 358 shown
358 out of 358 shown
The PowerEdge embedded LifeCycle Controller provides a simplified method for installation of supported Windows Server and Linux server operating systems with the OS Deployment feature.
This article explains how to use the iDRAC LifeCycle Controller to install a supported operating system on most Dell PowerEdge servers. Step-by-step instructions and OS installation videos for Windows Server, Ubuntu Server LTS, SUSE Linux Enterprise Server, or Red Hat Enterprise Linux installation with LifeCycle Controller
Updated: June 25, 2026
ID: 000130160
The following article provides information about the Languages Option available in the BIOS, Lifecycle Controller, and the Integrated Dell Access Controller (iDRAC) on Dell PowerEdge Systems and How to change it.
Updated: June 24, 2026
ID: 000135184
To replace a CMOS battery, remove the air shroud, disconnect and remove any expansion cards, locate the battery socket, and carefully pry out the CMOS battery. After installing a new CMOS battery, you must reinstall the expansion cards, install the air shroud, and restore the BIOS settings, ensuring the battery is operating properly and the correct data and time are set in the System Setup.
Updated: June 25, 2026
ID: 000234357
This article explains multiple methods to reset the Integrated Dell Remote Access Controller (iDRAC) both locally and remotely including reset, reset to defaults and reset to customer configuration.
Updated: June 25, 2026
ID: 000126703
When running the nvidia-smi command, you may encounter a driver error stating that "nvidia-smi has failed because it could not communicate with the NVIDIA driver.
Updated: June 24, 2026
ID: 000252982
This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.
Updated: June 24, 2026
ID: 000143247
This is a brief demonstration of how to use logman, relog, and typerf to collect performance logs useful in troubleshooting slow performance conditions.
Updated: June 23, 2026
ID: 000195727
This article provides a high-level explanation for updating the BIOS and iDRAC9 firmware versions for 14th generation PowerEdge servers.
Updated: June 23, 2026
ID: 000215873
The iDRAC virtual console can be launched using a web interface or URL. Using the iDRAC virtual console viewer is also explained.
Updated: June 23, 2026
ID: 000179797
This article provides three methods to confirm the SSD Piece Part Identification (PPID)
Updated: June 22, 2026
ID: 000466928
Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.
Updated: June 15, 2026
ID: 000124666
This article provides information about how to use the LCC to deploy a supported OS.
Updated: June 13, 2026
ID: 000334676
The article describes how to troubleshoot network connectivity issues for network cards.
Updated: June 12, 2026
ID: 000227983
This article shows how to use and set up the virtual media function of Integrated Dell Remote Access Controller (iDRAC) 6, 7, 8, or 9.
Updated: June 12, 2026
ID: 000124001
PowerEdge Server catalogs are an aggregation of all bundles and Dell Update Packages' metadata used by Dell OpenManage Repository Manager, Dell OpenManage Enterprise, and other tools for listing the current versions of software and firmware for respective servers and devices.
Updated: June 12, 2026
ID: 000132986
Dell PowerEdge servers with common design components are grouped into generations, for example PowerEdge 17th generation servers, 16th generation, 15th generation, or 14th generation. This article provides general guidance for PowerEdge server model naming convention to identify the generation and common components. This article also lists all PowerEdge servers by model including type, CPU, generation, and remote management components.
Updated: June 03, 2026
ID: 000137343
How to Identify the physical slot number in iDRAC based off the device name in vSphere/VSAN.
Updated: June 01, 2026
ID: 000179543
This document answers questions about SupportAssist Enterprise.
Updated: June 01, 2026
ID: 000060848
This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.
Updated: May 25, 2026
ID: 000136481
NVIDIA has updated the signing certificate for its UEFI network driver from Microsoft UEFI CA 2011 to Microsoft UEFI CA 2023. PowerEdge 17G platforms already trust the CA 2023 certificate, but 15G/16G and earlier servers require a BIOS update released in December 2025. Systems without this updated certificate support may fail to initialize the NIC UEFI driver when Secure Boot is enabled.
Updated: May 24, 2026
ID: 000420051
PowerEdge 14G, 15G, 16G, and 17G servers skip Preboot eXecution Environment (PXE) boot when an "Unavailable" entry is last in the boot order.
Updated: May 24, 2026
ID: 000396285
Fans reporting FAN0000/FAN0001 errors (RPM below warning or critical) should be removed and swapped to another connector; if the error follows the fan, replace it.
Updated: May 24, 2026
ID: 000391086
This article provides information about the LIC008 error seen when importing the IDRAC License.
Updated: May 23, 2026
ID: 000353269
This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.
Updated: May 23, 2026
ID: 000349619
This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.
Updated: May 23, 2026
ID: 000349127
PowerEdge: Dell service support for end of industry production of 2.5" 15k RPM SAS hard drives
Updated: May 23, 2026
ID: 000314166
Dell Technologies advises against downgrading Hard Drive or SSD firmware, except in validated scenarios, due to unpredictable results and version reporting issues.
Updated: May 23, 2026
ID: 000311902
PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.
Updated: May 22, 2026
ID: 000256907
All products: Contaminants such as dust on fiber optic connector end face causes poor IO performance
Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.
Updated: May 22, 2026
ID: 000246018
OpenManage Enterprise integration for VMware vCenter may fail to Unmanage hosts with error "UNMANAGE_REMOVE_MEL_FAILURE"
Updated: May 21, 2026
ID: 000233873