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Dell ProSupport for Solutions - Video Conferencing

Dell ProSupport for Solutions - Video Conferencing

Articles

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ProSupport for Solutions - Video Conferencing bundles are designed to enhance conference room experiences for hybrid work with modern Teams or Zoom meetings. See the section of each component for information and support resources.
Updated:  May 22, 2026 ID: 000294082

This article provides information about how to recover the Teams or Zoom operating system in the Video Conferencing Room Solutions.
Updated:  July 03, 2026 ID: 000466569

Resolve "Windows 11 Can’t Be Installed" errors when using CreateSrsMedia.ps1 Microsoft Teams Rooms installation media on the Dell Pro Micro Plus QBM1250.
Updated:  July 02, 2026 ID: 000460867

Learn about the Video Conference Room Solution (VCRS) whiteboard touchscreen not working under Microsoft Teams Rooms (MTR).
Updated:  May 23, 2026 ID: 000351198

This article provides the required steps to reimage a Teams Room or Zoom Room device for the Video Conferencing Room Solutions (VCRS bundle) on a Dell OptiPlex 7000 or 7080 XE Micro Form Factor.
Updated:  May 22, 2026 ID: 000269681

This article provides information about a generic error "Microsoft Teams Room device isn’t certified" message that is displayed while setting up Dell Video Conferencing Room Solutions (VCRS) for the first time.
Updated:  May 22, 2026 ID: 000256896

Dell Digital Delivery remediation is available for a Use After Free vulnerability that could be exploited by malicious users to compromise the affected system.
Updated:  August 20, 2024 ID: 000222292

Dell Digital Delivery remediation is available for a buffer overflow vulnerability that could be exploited by malicious users to compromise the affected system.
Updated:  August 20, 2024 ID: 000222536