Dell EMC UnityVSA Professional Edition/Unity Cloud Edition

Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.

This article contains information about customer replaceable unit (CRU) videos for Dell Technologies VNX and VNXe products.

This document describes the objects and equipment used by Customer Engineers (CEs) when on-site. Please check and prepare in advance.

Unity OE upgrade fails with error code: 0x6000cb9 if there are ".bin" files in /cores/service (User Correctable)

Unity call home alert 14:60a38 states: "FastCache has disks that are predicted to exceed drive-specified endurance in less than 30 days with different days remaining for End-Of-Life (EOL)."

This article explains why a Storage Processor (SP) Panics when a pool reaches 100% consumed and provides remediation options.

Dell Unity: The NTP servers cannot be used because they are not synchronized. Please synchronize your NTP servers and try again. (Error Code:0x6000841) (User Correctable)

This article describes Data Reduction considerations and best practices on a Dell Unity array.

What is the Unity Performance Metrics Aging Policy and the length of retention for Unity Performance Archive (UPA) files?

This article explains two methods of upgrading the Unity OE: Unisphere UI and Command Line (uemcli)

ESRS service can now be restarted with out remote support intervention

This article shows how to find the Dell Unity Serial Number (SN) when looking for CTA Virtual Edition (VE) support, since CTA VE, when implemented with Unity, has no SN to open a case with, instead the Unity SN is used.

This article covers the correct procedure to shut down and power on a Dell Unity system (virtualized or physical).

This article shows how to monitor a drive rebuild or proactive copy. (User Correctable)

This article explains how to disable TLS 1.0 and 1.1 on a Unity array. (User Correctable)

How to manually renew a Unity Management SSL certificate.

This article explains how to obtain licenses for Dell Unity Products.

Dell EMC Unity: Array System Limitations (User Correctable).

This article discusses how to download and upgrade the drive firmware on all Unity arrays except the virtual UnityVSA appliance. UnityVSA is not impacted.

How to replace Unity Unisphere self-signed SSL certificates with signed certificates from a local Certificate Authority.

Dell Unity OE Matrix, release dates, recommended code, and so on.

This article covers the steps to manually change the ownership of a NAS Server to the peer Storage Processor (SP).

This KB explains how to manage VNX's unisphere using an LDAP user

Quota trees may not be nested within a single directory.

Dell EMC Unity: FAQ for Unity Replications

Steps to configure SNMP alerts on a Dell Unity array. (User Correctable)

This article explains how to perform a system health check.

This article aims to provide a comprehensive overview of the key differences between FAST VP and FAST Cache.