Dell Server 9712a

Dell Enterprise solid state drives are developed to precisely match the Dell Enterprise systems and to provide an optimal production environment.

This article provides a brief introduction to the Intel® VROC and describes how to configure it on Dell PowerEdge servers.

Steps on how to clear NVRAM using Lifecycle Controller remotely using the retire and repurpose process.

This article provides information about how to boot past the Driver Health Manager Screen.

This article provides information about how to troubleshoot PCIe devices that are not being detected correctly.

In some situations Dell Technical Support may request evidence to perform a more assertive diagnosis, this article illustrates how to attach files to your service request through the Dell support portal.

The article describes updating Dell PowerEdge server firmware through Integrated Dell Remote Access Controller (iDRAC) 7, 8, 9, or 10. It details downloading the firmware image, logging in to the iDRAC web interface, uploading the image for installation, and managing pending updates.

This article explains how to use iDRAC Direct to manage your PowerEdge server.

Vulnerabilities in GRUB (Grand Unified Bootloader) may allow Secure Boot bypass.

Dell OpenManage Mobile (OMM) is a mobile application for monitoring and managing Dell PowerEdge servers, MX7000 chassis, and other data center devices from Android and iOS devices. This support article provides helpful insights for this mobile application and a step-by-step guide to get started.

This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.

CMOS Battery replacements for Basic Warranty contracts are under warranty through Dell for up to 1 year. This article outlines how to order and replace CMOS batteries once these batteries are no longer under warranty and replaced by Dell.

Caps Lock does not function as expected when the system is in text mode and the system is being accessed using iDRAC Virtual Console.

This article explains how to create a Virtual Disk using the System Settings menu.

Dell Technologies guidance to mitigate risk and resolution for the side-channel analysis vulnerabilities (also known as Meltdown and Spectre) for servers, storage, and networking products. For specific information about affected platforms and next steps to apply the updates, see this guide.

Dell EMC guidance to mitigate risk and resolution for the side-channel analysis vulnerabilities (also known as Speculative Store Bypass and Rogue System Register Read) servers, storage and networking products. For specific information on affected platforms and next steps to apply the updates, please refer to this guide.

Dell EMC Servers require a security update to address vulnerabilities in Intel Microarchitectural Data Sampling. For specific information on affected platforms and next steps to apply the updates, please refer to this guide.

A group of disclosed vulnerabilities in GRUB (Grand Unified Bootloader), known as "BootHole", can allow for Secure Boot bypass.

This article provides a step-by-step guide to configure the Integrated Dell Remote Access Controller 9 (iDRAC9) and Lifecycle Controller network settings.

Dell EMC Response to Common Vulnerabilities and Exposures - CVE-2019-9506

Dell EMC guidance to mitigate risk and resolution for the iDRAC multiple vulnerabilities. For specific information about affected iDRAC versions and next steps to apply the updates, see this guide.

Solution for server hanging during POST with error UEFI136 due to inaccessible Lifecycle Controller firmware during CSIOR execution

This article provides information about how to modify Automated System Recovery (ASR) settings in OpenManage System Administrator (OMSA).

This article guides users through diagnosing and resolving GPU thermal throttling and detection problems on Dell PowerEdge servers. It covers checking GPU temperature and throttle status, reviewing system logs, improving cooling, verifying hardware installation, updating BIOS/iDRAC and GPU firmware, and running diagnostic utilities such as nvidia‑smi and DCGM.

This article explains how to find supported memory configuration for your PowerEdge server.

Dell EMC is aware of the vulnerabilities described in the Intel Security Center advisory Intel-SA-00125, Intel-SA-00131, Intel-SA-00141 and Intel-SA-00142 that can affect Dell Enterprise Servers, Storage and Networking Products supporting Trusted Execution Engine, Converged Security Management Engine and system manageability via Intel Active Management Technology (AMT). Refer to the information for help.

This article provides troubleshooting guidance for GPU thermal throttling, and GPU not detected issues on Dell PowerEdge servers. These issues may occur due to temperature conditions, hardware configuration problems, or system configuration settings.

This article discusses managing the Windows Server Update Services (WSUS) role using PowerShell. PowerShell commands for adding the WSUS role and performing various administrative tasks are detailed.

Learn how to create a bootable USB with Rufus to update Dell PowerEdge servers. Follow the step-by-step instructions to prepare and create a bootable USB media.

Refer to the information about the DSA-2019-065 and CVE-2019-3726, also known as the Dell Update Package (DUP) Framework Uncontrolled Search Path Vulnerability.

Media errors may be encountered when using virtual media mounted using HTTPS remote file share on iDRAC9.

This article provides information about the VLT0204 error code and guidance.

Dell EMC Servers require a security update to address Intel vulnerabilities related to the Intel Chipset Device Software INF Utility Advsiory.

Hardware Diagnostics are embedded tools installed in the pre-OPERATING SYSTEM of your server to check hardware is working as designed.

This article explains how to perform a driver or firmware update directly from the operating system (OS) using a Dell Update Packages (DUP).

Dell EMC Server Platform Intel Platform Updates (2019.2) to address multiple vulnerabilities which may potentially be exploited to compromise the system.

Dell EMC Server Platform Security Advisory for Intel Platform Updates (December) to address multiple vulnerabilities which may be potentially exploited to compromise the system.

Explore various RAID levels - RAID 0, 1, 5, 6, and 10 - implemented in Dell PowerEdge servers. Learn about their configurations, benefits, and how they impact data redundancy and performance.

This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.

DSA-2020-168: Dell EMC Server Platform Security Advisory for Intel-SA-00320 – Special Register Buffer Data Sampling - CVE-2020-0543

Dell EMC Server Platform Security Advisory for Intel SA-00329 – Intel® Processors Data Leakage Advisory - CVE-2020-0548, CVE-2020-0549

This article shows how to use and set up the virtual media function of Integrated Dell Remote Access Controller (iDRAC) 6, 7, 8, or 9.

This is the start-up page for a new Dell PowerEdge Server with an Integrated Dell Remote Access Controller (iDRAC). The article details system installation, use of the iDRAC, LifeCycle Controller (LCC) configuration, and installing an operating system.

Understand and troubleshoot PowerEdge hard disk drives, RAID, PowerEdge RAID Controller, and other storage hardware such as cables, backplane, so forth.

Dell EMC response to the Spoiler exploits for Dell Client systems, Dell EMC PowerEdge servers, and leveraged platforms.

Frequently Asked Questions (FAQ) about Physical Drives replacement in RAID Server and MD Arrays

This article provides the recommended steps to help troubleshoot memory-related events on Dell PowerEdge servers.

This article provides the information about Dell OEM licenses for Windows Server. How to identify the COA Label and the steps to downgrade the Windows Server edition and the use in a virtual machine.

Dell PowerEdge servers with common design components are grouped into generations, for example PowerEdge 17th generation servers, 16th generation, 15th generation, or 14th generation. This article provides general guidance for PowerEdge server model naming convention to identify the generation and common components. This article also lists all PowerEdge servers by model including type, CPU, generation, and remote management components.

This is the latest version of the Dell OpenManage Enteprise 4.0 Support Matrix.

This article provides an explanation of the backplane hard drive LED indicators.

To replace a CMOS battery, remove the air shroud, disconnect and remove any expansion cards, locate the battery socket, and carefully pry out the CMOS battery. After installing a new CMOS battery, you must reinstall the expansion cards, install the air shroud, and restore the BIOS settings, ensuring the battery is operating properly and the correct data and time are set in the System Setup.

How to use the PowerEdge Server ePSA tools to stress test the CPU.

This article provides information about how to use the LCC to deploy a supported OS.

Information about servicing and troubleshooting issues in your Dell PowerEdge Rack and Tower servers' hardware and System Management tools

When working on internal components of a Dell computer, follow the safety precautions that are provided in this article to avoid any harm on the hardware.

This article describes how to install RACADM on VMware ESXi and demonstrates how to change the iDRAC IP address using RACADM commands.

High SMART error rates on some Enterprise hard drive are informational and have no bearing on hardware health.

This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.

This article describes how to gather the necessary log files to troubleshoot a vSphere Tanzu issue.

When running the nvidia-smi command, you may encounter a driver error stating that "nvidia-smi has failed because it could not communicate with the NVIDIA driver.

This article provides information about how to obtain iDRAC licenses from MyAccount (Formerly Dell Digital Locker).

DSA-2020-145: Dell EMC Server Platform Security Advisory for the 2020.1 Intel Platform Updates (June 2020) - CVE-2020-0528, CVE-2020-0529, CVE-2020-0545

This article explains the behavior of "Power Button = Disable" in BIOS of 12G and later.

Using iDRAC tools to interact with iDRAC when it is not reachable using Web Browser. It may happen that after an iDRAC firmware upgrade, the iDRAC is not reachable but GuestOS is reachable. In that case, use iDRAC tools to troubleshoot the issue and bring it back online.

DSA-2020-147: Dell EMC Server Platform Security Advisory for the 2020.1 Intel Platform Updates (June 2020) - Intel SSD - CVE-2020-0527

This section describes how to add roles for Hyper-V.

Dell EMC Servers require a security update to address vulnerabilities in Intel Microarchitectural Data Sampling. For specific information on affected platforms and next steps to apply the updates, please refer to this guide.

Dell EMC Servers require a security update to address Intel vulnerabilities.

How to install Windows Server Backup using PowerShell for Windows Server. Follow these steps for installation and manage your server backups efficiently.

Windows Volume Shadow Copy Service can sometimes experience file changes rendering it unable to perform necessary tasks. Some of the tasks the VSS service performs are disk snapshot creation, backup program snapshots, and used by Microsoft Windows Hyper-V to create Virtual Machine checkpoints.

This article is focused on configuring a PowerEdge server to boot from a network using IPv6 in Unified Extensible Firmware Interface (UEFI) mode. Most of the steps also apply to booting from a network in a IPv4 network.

Video and article that covers how to install OpenManage Server Administrator on a Linux server.

This article explains how to load the PERC driver during Windows 2022 Installation. Without the PERC driver loaded, the installation wizard cannot find a storage location

Sometimes the iDRAC boot partition might become corrupt. iDRAC fails to boot, and the server cannot be managed by it.

Systems Management How to Document that Covers How to Install and Register the OpenManage Services Plug-in.

Training video that covers troubleshooting catalog issues in OpenManage Enterprise.

Systems Management How to Video that covers How to Configure Credential Profiles in Dell EMC OpenManage Integration for VMware vCenter.

Systems Management How to Video that covers how to add a custom SSL certificate to OpenManage Server Administrator.

Systems Management How to Video that provides an overview of troubleshooting OpenManage Server Administrator Webserver Service.

Systems Management How to Video that covers how to configure SMTP settings in DRM and gather Repository Logs.

Systems Management How to Video that Covers How to Push CLI Commands using OpenManage Enterprise.

Systems Management How to Video that Provides an Overview on Building and Creating Reports in OpenManage Enterprise.

Systems Management How to Video for Discovering devices in OpenManage Enterprise

How to install Dell Repository Manager on a Windows Operating System.

Systems Management Training Video provides An Overview on Jobs and Logs in Dell EMC Repository Manager.

Cluster Profiles in OpenManage Integration for VMware vCenter (OMIVV) play a role regarding systems updates in environments that leverage the LifeCycle Manager (LCM) in VMware vCenter 7 and above. The information contained on this How-To applies to both OpenManage Integration for VMware vCenter (OMIVV) and OpenManage Enterprise Integration for VMware vCenter (OMEVV).

Dell OS and Applications Solutions on Dell TechCenter - Project Sputnik, Microsoft Windows, Red Hat Linux, SUSE, Ubuntu, and more

This article provides information about how to create a bootable USB drive from and OS ISO file for manual installation.

SSL Certificate shows the warning "Your connection is not private" when browsing a web server UI.

Systems Management training video that covers how to troubleshoot offline updatingiIssues in OpenManage Enterprise.

How to Video that covers how to Install OpenManage Server Administrator (OMSA) on a Windows Server.

Red Hat Network (RHN): As the YUM update fails and the message appears, "Error: The system is not registered with an entitlement server, you can use subscription-manager to register," the actions in this article help with troubleshooting while the OS warranty subscription is still active.

Systems Management How to Video that covers how to Install OpenManage Server Administrator on a VMware ESXi server.

This article helps you to formulate the action plan to mitigate the below CVEs while customer reports Vulnerability alerts on IDRAC.

This article introduces how to transfer your file to Dell Technical Support using the file transfer tool, "Secure Self-Service File Delivery (SSFD)."

This article covers the steps to obtain a replacement lock key for PowerVault and PowerEdge devices with a locking cover.

PowerEdge Server catalogs are an aggregation of all bundles and Dell Update Packages' metadata used by Dell OpenManage Repository Manager, Dell OpenManage Enterprise, and other tools for listing the current versions of software and firmware for respective servers and devices.

The iDRAC virtual console can be launched using a web interface or URL. Using the iDRAC virtual console viewer is also explained.

This article explains multiple methods to reset the Integrated Dell Remote Access Controller (iDRAC) both locally and remotely including reset, reset to defaults and reset to customer configuration.

How to for DCGM installation within Linux for collecting DCGMI logs for troubleshooting.

Outline of how to for DCGM (NVIDIA Data Center GPU Manager) installation within Linux. This is for collecting DCGMI logs for troubleshooting in Red Hat Enterprise Linux and Rocky Linux.

This article provides steps to enable the autostart option in an ESXi host using the command-line interface.

When using OpenManage Enterprise version 4.1 with a proxy configuration to connect to the Internet, you might encounter issues while uploading the RSA server certificate or attempting to log in using RSA authentication.

Systems Management Training Video that covers How to Integrate Dell Repository Manage (DRM) with Dell OpenManage Integration for VMware vCenter.

Systems Management Training Video that Covers How to Export logs from Dell OpenManage Integration for VMware vCenter.

Systems Management Training Video that Covers How to Deploy Dell EMC OpenManage Integration for VMware for Vcenter.

Systems Management How to Video that covers How to Manage Repositories in Dell OpenManage Integration for VMware vCenter.

Systems Management How to Video that covers how to update the Dell EMC OpenManage Integration for VMware vCenter Appliance.

This article describes how to update the Dell EMC OpenManage Integration for VMware vCenter appliance using Network File Share )NFS).

The following document shows how to import a Dell VSAN catalog into Dell Repository Manager (DRM), using CLI in a Linux environment. The resulting export can be used with Dell EMC OpenManage Integration for VMware vCenter (OMIVV) and OpenManage Enteprise Virtual vCenter plug-in (OMEVV).

Overview of the troubleshoot tab in OpenManage Enterprise with use case examples.

The following article describes how to integrate Update Manager (UMP) repositories to OpenManage Enterprise Integration for VMware for vCenter (OMEVV).

Systems Management How to Video that covers how to create a repository from a catalog index in DRM.

Systems Management How to Video that covers how to configure System Lockdown Mode using Dell EMC OpenManage Integration for VMware vCenter.

Systems Management Training Video that Covers Server Initiated Discovery in OpenManage Enterprise.

Systems Management How to Video that covers How to Manage Jobs in Dell EMC OpenManage Integration for VMware vCenter.

During initial registration, OMIVV 5.x registers a vCenter successfully, but the plug-in might not appear in vCenter or under vCenter > Administration > Client Plugins.

This article provides an overview of different update methods using OpenManage Enterprise for locations that may not have direct Internet access, also known as dark sites.

This article shows how to enable Field Service Debug in OpenManage Enterprise for advanced troubleshooting.

Dell OpenManage Integration for VMware vCenter (OMIVV) leverages catalogs for firmware repositories. Although it synchronizes automatically, there are scenarios where a manual synchronization is used.

This article outlines the Live Optics' Virtual Tab.

Systems Management How to Video for performing offline console updates in OpenManage Enterprise

Systems Management How to Video that covers how to Import and use Custom AHCI Catalogs in Dell Repository Manager.

Systems Management 'How to Video' for deploying firmware using OpenManage Enterprise Integration for VMware vCenter

How to deploy OpenManage Enterprise on Microsoft Hyper V host video.

RAPID Discovery scans networks to identify servers, virtual machines, and other assets in an environment. It also supports directly connecting to VMware vCenter environments. This scan provides a complete inventory of the virtual machines in a VMware environment.

NVMe drive firmware update using the iDRAC fails if the "Install" (rebootless) option is selected instead of the "Install and Reboot" option.

Systems Management How to Video that Covers the Process of Creating a Dell EMC Repository Manager Repository from an iDRAC Inventory.

Securely erase SAS, SATA, or NVMe drives and SSDs using Lifecycle Controller Repurpose or Retire Feature and confirm erasure in logs.

Retail Devices vs. OEM: This article describes a possible reason why users may be unable to update their PCI adapter or view its status using the IDRAC or Lifecycle Controller.

Information about the OS to iDRAC Pass-through LOM Option with iDRAC Dedicated NIC Configured

This article provides information about how to install VMware Tools in a Solaris VM via the vSphere Client.

Dell Update Package (DUP) Framework remediation is available for a Local Privilege Escalation vulnerability that could be exploited by malicious users to compromise the affected system.

This article explains how to create a bootable USB drive and set up the Red Hat Enterprise Linux Operating System on a Dell PowerEdge server.

The following error message may appear when users attempt to establish a Remote Desktop connection to a server: "The remote session was disconnected because there are no Remote Desktop License Servers available to provide a license."

How to deploy OpenManage Enterprise on VMware video.

Dell PowerEdge Server remediation is available for 2022.2 Intel Platform Update (IPU) components, part of Intel’s August 2022 security advisories that may be exploited by malicious users to compromise the affected system.

Dell PowerEdge Server remediation is available for an Intel Ethernet Diagnostic Driver vulnerability that may be exploited by malicious users to compromise the affected system.

Dell PowerEdge Server Security Update for an Intel 82599 Ethernet Series Vulnerability.

Dell PowerEdge Server mitigation is available for Intel’s June 2022 Security Advisories that may be exploited by malicious users to compromise the affected system.

Dell PowerEdge remediation is available for an Improper SMM communication buffer verification vulnerability that may be exploited by malicious users to compromise the affected system.

Hhow to configure ESX/ESXi host to capture a VMkernel coredump from a purple diagnostic screen

Dell PowerEdge Server BIOS remediation is available for Intel’s May 2022 security advisories, which include the 2022.1 Intel Platform Update (IPU), to address vulnerabilities that may be exploited by malicious users to compromise the affected system.

Dell PowerEdge remediation is available for multiple security vulnerabilities that may be exploited by malicious users to compromise the affected system.

Remediation is available for 2021.2 Intel Platform Update (IPU) components, part of Intel’s February 2022 Security Advisory Release, which is used by PowerEdge Servers that may be exploited by malicious users to compromise the affected system.

Dell PowerEdge Server remediation is available for AMD server vulnerabilities that may be exploited by malicious users to compromise the affected system.

Dell PowerEdge Server remediation is available for multiple security vulnerabilities in the Broadcom Emulex HBA Manager/OneCommand Manager software that could be exploited by malicious users to compromise the affected system.

Dell PowerEdge Server remediation is available for an Intel vulnerability that may be exploited by malicious users to compromise the affected system.

Dell PowerEdge mitigation is available for an Intel Solid State Drive (SSD) Data Center (DC) Security Vulnerability that may be exploited by malicious users to compromise the affected system.

Dell PowerEdge Server remediation is available for AMD Server vulnerabilities that may be exploited by malicious users to compromise the affected system.

Dell PowerEdge remediation is available for an AMD Vulnerability that may be exploited by malicious users to compromise the affected system.

Dell PowerEdge Server remediation is available for Intel Ethernet Drivers and Controllers that may be exploited by malicious users to compromise the affected system.

Dell PowerEdge Server remediation is available for Intel Ethernet Linux drivers and Ethernet Adapters 800 Series vulnerabilities that may be exploited by malicious users to compromise the affected system.

Dell PowerEdge Server BIOS remediation is available for multiple security vulnerabilities in the BIOS that may be exploited by malicious users to compromise the affected system.

Dell Servers remediation is available for multiple security vulnerabilities that may be exploited by malicious users to compromise the affected system.