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VxRail: Dial-home event code: MYSTIC010018/VXR010018 - Host connection failure
Updated: April 17, 2026
ID: 000032728
These steps describe how to check if an IP has been assigned to the iDRAC and how to assign a static IP if it is required.
Updated: April 17, 2026
ID: 000021556
Event code: VXR500PST0139
This event code indicates "Keyboard controller failed."
Updated: April 17, 2026
ID: 000011531
Event code: VXR500PDR1006
This event code indicates "Drive <number> in disk drive bay <bay> is in the failed array."
Updated: April 17, 2026
ID: 000011528
vCenter Reporting Incorrect VSAN Capacity
Updated: April 17, 2026
ID: 000052308
Event Code: VXR500PDR104
This event code indicates "The <PCIe solid state device name> has turned off because the critical temperature threshold is exceeded."
Updated: April 17, 2026
ID: 000011520
RASR process fails with "Installation Status: ERROR: Script 15_setup_node.sh execution error"
Updated: April 17, 2026
ID: 000050335
Event Code: VXR500PST0209
This event code indicates "System BIOS has halted due to Non-Maskable Interrupt (NMI)."
Updated: April 17, 2026
ID: 000011519
Critical Alarm: BOSS SSD is in missing or failure status.
Updated: April 17, 2026
ID: 000049242
Dell VxRail Security Technical Implementation Guide (STIG) on VxRail.
Updated: April 17, 2026
ID: 000023137
This article explains how to collect vSAN observer logs.
Updated: April 17, 2026
ID: 000022600
How do I combine vSphere licenses to apply to all the VxRail nodes?
Updated: April 17, 2026
ID: 000022333
How to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.
Updated: April 17, 2026
ID: 000021638
This article introduces the VxRail VxVerify tool and how to successfully run VxVerify in a VxRail environment.
Updated: April 17, 2026
ID: 000021527
This article explains how to update the VxRail management accounts using the VxRail plug-in in vCenter.
Updated: April 17, 2026
ID: 000021496
How to Troubleshoot the NVT, How to locate NVT Logs, and How to Contact NVT Support
Updated: April 17, 2026
ID: 000021480
How to update VxRail Manager configuration using script after converging external vCenter and PSC.
Updated: April 17, 2026
ID: 000021166
How to perform remote auxiliary power drain of a node through the iDRAC.
Updated: April 17, 2026
ID: 000020620
Installing or removing a VIB from the ESXi
Updated: April 17, 2026
ID: 000020020
Learn how to check ESXi maintenance mode status from the vSAN perspective in VxRail.
Updated: April 17, 2026
ID: 000019784
Step-by-step guidance to replace with customer certificates for Dell VxRail environments. vSphere provides security by using certificates to encrypt communications, authenticate services, and sign tokens.
Updated: April 17, 2026
ID: 000019755
What are the Failures to Tolerate (FTT) and erasure coding?
Updated: April 17, 2026
ID: 000019025
This article provides the methods to view power supply unit (PSU) status through VxRail Manager, vCenter, or iDRAC and through Command-Line Interface (CLI) to determine if your Dell VxRail PSU needs replacement.
Updated: April 17, 2026
ID: 000004068
This article explains how to set up your Dell account to receive notifications about new VxRail releases.
Updated: April 17, 2026
ID: 000302556
After updating the NVIDIA driver, several hosts became unresponsive in vCenter.
Updated: April 17, 2026
ID: 000305677
When vSAN is encrypted, neither Original Storage Architecture (OSA) nor Express Storage Architecture (ESA) supports cluster migration. For vSAN OSA, follow this article to disable vSAN encryption then performing cluster migration. For vSAN ESA, after vSAN encryption is enabled, it cannot be disabled, so cluster migration is not supported when the vSAN is encrypted.
Updated: April 17, 2026
ID: 000223449
Internet Updates and eServices/support feature not working after updating to VxRail 8.0.330 and above.
Updated: April 17, 2026
ID: 000340839
In an environment where a satellite node has limited network bandwidth communicating with vCenter. After changing a satellite node hostname, it is expected that the node stays in maintenance mode for several minutes.
Updated: April 17, 2026
ID: 000217873
The "Write" Endurance of solid state drive (SSD) arg1 is less than the threshold value of Remaining Write Rated Endurance.
Updated: April 16, 2026
ID: 000184532
vCenter showing "Warning: High pnic rx generic error rate detected on vmnicX" and "High pNic error rate detected, Check the host's vSAN performance view for details" warning messages.
Updated: April 16, 2026
ID: 000191355