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The NetWorker server's /nsr/logs/daemon.raw is flooded with "Unable to complete SSL handshake with nsrexecd on host 'CLIENT_NAME': An error occurred as a result of an SSL protocol failure." Aside from a possible connection issue, this makes parsing the logs for any other troubleshooting difficult.
This article highlights steps that can be followed to clear this issue from both the server and client-side connection.
Updated: May 11, 2026
ID: 000190453
Virtual Machine (VM) image and instant recoveries are failing with "Could not update vmx file's 'nvram' entry"
Updated: May 10, 2026
ID: 000188180
"Warning: Port 9090 is already in use" when configuring authentication service on Red Hat Linux. The cockpit-ws component is configured by default to accept connections on port 9090.
Updated: May 11, 2026
ID: 000190953
After updating the SSL certificate on the vCenter server, NetWorker VMware Protection (NVP) backups of Virtual Machines (VM) fail.
Updated: May 11, 2026
ID: 000190514
Issue typically happens when a server cannot access the Internet to authenticate the certificate. Installation fails with error "cfgk1.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt."
Updated: May 11, 2026
ID: 000190093
The backup of a virtual machine (VM) fails with the following message in the backup action log "Request is missing list of virtual disks to backup." The log identifies VM disks that are configured as Independent disks in VMware.
Updated: May 10, 2026
ID: 000189423
This article provides instructions for configuring NetWorker to authenticate over active directory (AD) or lightweight directory access protocol (LDAP) for using NetWorker Web User Interface (NWUI).
Updated: May 10, 2026
ID: 000189029
NetWorker Servers running version 19.4.0.2 and 19.5.0.0 may encounter an issue where both automated and manually run NSRCK commands will fail with "too many open files" errors.
Updated: May 10, 2026
ID: 000188258
NetWorker 18.x VM restore fails indicating the vmdk is not found.
Updated: May 10, 2026
ID: 000188055
The NetWorker Installation Manager repository tab shows that the package was rejected as it failed to retrieve the package metadata.
Updated: May 10, 2026
ID: 000187628
Sybase backup fails because of group permission issue.
Updated: May 09, 2026
ID: 000186529
Runtime rendering (daemon.log) no longer works after upgrade to NW 19.3.0.4
Updated: May 09, 2026
ID: 000186465
The NetWorker Management Console (NMC) server is upgraded to a newer NetWorker release. The upgrade completes successfully, but the NMC is inaccessible. The NMC servers gstd log reports IM003: The specified driver could not be loaded due to system error 126: The specified module could not be found. (PostgreSQL ANSI(x64), C:\program files\emc networker\management\GST\postgres_latest
Updated: May 09, 2026
ID: 000186359
The backups intermittently fail with a resource not found message in the NetWorker Management Console (NMC) and the backup session logs.
Updated: May 09, 2026
ID: 000186176
Vproxy VM Recovery fails when clone copy is on Tape.
Restore fails at cloning part of the recover command.
Manual clone from CLI and NMC also fails.
Updated: May 09, 2026
ID: 000186039
NetWorker VMware Protection (NVP) Virtual Machine (VM) backups were running slow after setting up a new vCenter server in linked mode.
Updated: May 09, 2026
ID: 000186031
The NetWorker Virtual Edition (NVE) appliance is not accessible over SSH. The NVE is otherwise up and running with no impact to data protection operations.
Updated: May 09, 2026
ID: 000185884
This article provides a way of restoring database from a primary or a secondary Data Domain using product such as Oracle Recovery Manager (RMAN) Agent and DDBEA.
Updated: May 09, 2026
ID: 000185676
VM backup is failing with the below error:
2021-04-14T17:46:35Z ERROR: [@(#) Build number: 51] Failed to complete removal of snapshot "snapshot-347817": Another task is already in progress.
2021-04-14T17:46:35Z ERROR: [@(#) Build number: 51] Unable to delete pre-existing snapshots: Another task is already in progress.
Updated: May 09, 2026
ID: 000185657
The system report "Backup SLA Summary By Client" is only showing the colour red for all columns instead of green and red.
Updated: May 09, 2026
ID: 000185584
Target Stack listing is no longer available on the dell.com website.
Updated: May 09, 2026
ID: 000185053
The NvePlatformOsRollup_2020-R4plus-v6.avp Security Rollup package is being applied to the NetWorker Virtual Edition (NVE) appliance. The rollup stops at 45% with the message "Install Operating System Patches with Selected SuSE RPMs (9 of 18) Failed".
Updated: May 09, 2026
ID: 000184726
After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: May 09, 2026
ID: 000184429
NetWorker Virtual Edition (NVE) is not sending backup Email Notifications after upgrading.
Updated: May 08, 2026
ID: 000184296
NetWorker VMware group with Dynamic Association failing with error "Sessions count is limited"
Updated: May 08, 2026
ID: 000184075
When configured to write to decommissioned devices, backups fail with "unable to read volume label," and unable to load VTL tapes.
Updated: May 08, 2026
ID: 000184034
This article provides an overview of how to perform an Azure Virtual Machine (VM) restore that was backed up using NetWorker Azure VM snapshot protection.
Updated: May 08, 2026
ID: 000400326
This KB gives a brief overview of how to perform VMware Virtual Machine (VM) image restores from the REST API.
Updated: May 08, 2026
ID: 000021344
How to collect NetWorker logs, NetWorker support requires for problem analysis.
Updated: May 08, 2026
ID: 000004080
NMDA DB2 backups failed last night with Error 3. Problem was resolved after creating a new device and scattering backups in two storage nodes, and setting up DB2 retry and timeout parameters.
Updated: May 08, 2026
ID: 000183668