PowerScale OneFS

On December 5, 2025, there will be a refresh to the Google certificate authority that we use within OneFS. This refresh previously occurred on December 15, 2021.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

In some areas of the WebUI, the email address field will only allow three or four characters for Top Level Domain (TLD).

The purpose of this KB is to provide guidance on how to address a potential health check report pertaining to core_dumps.

PowerScale Info Hub for OneFS 9.13.0.0 documentation

ERROR: Cannot sync between clusters with different maximum file sizes. Increase maximum file size on the target cluster. (unrunnable)

This KB provides more details about the IOCA check and a general overview about parallel upgrades.

Receiving an Error 18 at 0 depth message when validating the certificate signing request for the source or target cluster

Under certain conditions, some or all nodes within a cluster may not show an Active Directory(AD) provider. This can cause intermittent or persistent data unavailability(DU).

Cannot access WebUI to nodes using SmartConnect Service IPs with OneFS 8.2. How to monitor and manage your Isilon cluster from the browser-based web administration interface.

After archiving data to a cloud tier, space is not reclaimed on the cluster.

While configuring IPMI on a cluster containing Gen6 nodes, 'isi ipmi features list' returns an empty feature list and no IPMI features can be enabled.

After an upgrade to OneFS 9.0 and later, alerts stop sending to Dell.

This article describes an issue where a node IP address becomes unresponsive. This is caused by a duplicate route that is configured as a static route on a network pool conflicting with the subnet route.

Trash directory HealthCheck failure during daily HealthCheck run.

System administrator who is logged with Active Directory credentials without their home directory created may experience issue with commands not completing automatically when pressed "tab" button.

OneFS version 9.3.0.4 onwards, the customer APEX user account is assigned the new BasicUserRole. This role provides limited permissions appropriate for APEX File Storage services users.

How to convert disks capacity to human readable format in Isilon and PowerScale systems.

Steps to renew or replace the SSL Certificate for the OneFS web administration interface.

After committing a OneFS upgrade a system job of type Upgrade, which upgrades the file system after a software version upgrade, will be automatically started and must be allowed to run until completion. If there are inode structure changes between the OneFS releases of the upgrade, the Upgrade job will perform inode structure changes on every file. When this occurs the running Upgrade job may cause temporary performance issues.

This article describes how to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.

This KB article details an update to the trusted root Certificate Authorities (CAs) issued to maintain product update infrastructure security and integrity.

It is recommended to manage Windows permissions by connecting to the folder over SMB and using the Windows Explorer interface. There are cases however where using the CLI could be wanted. This article describes how to do this.

In OneFS 8.0 and later, PowerScale clusters are being discovered as Fraunhofer FOKUS instead of Dell.

Users may notice that if they are part of more than 16 groups they may be denied access if permissions are granted based on a group. This is by design in the NFS protocol and can be worked around with the Map Lookup UID option.

When attempting to install a patch or the Drive Support Package an error may be seen of "failed to stage patch". This knowledge base article covers how to resolve this.

Many OneFS versions have obsolete timeout values configured for the drive stall timer. Increasing these values can help prevent unnecessary drive stall events.

On OneFS 8.0, the firmware update process fails if the BMC/CMC subsystem is unresponsive. Sometimes the warning event to indicate this condition is not generated.

After upgrading to 8.0.1.0, Mac clients are unable to view secondary mounted shares (but can still view first mounted share/volume) and receive a denial of access.

The OneFS event 'Physical Memory low (expected xxxGB, found yyyGB)' indicates a defective DIMM module in the node, or a problem with the node's configuration.