PowerFlex rack RCM Software

This article provides PowerEdge server troubleshooting for No Power, No POST, No Boot and No Video issues. This includes blade, rack, and tower servers.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

ElasticSearch Data corrupted or locked is commonly due to storage being full. /var is where Elasticsearch data is stored.

UI pages load slowly during normal navigation.

SDS devices are missing data after reboot.

This article explains the procedure to perform a clean Shut Down or Startup of a PowerFlex system running in ESXi or Two Tier Environment.

This KB provides a high-level procedure for removing a network/VLAN from PowerFlex Manager and a PowerFlex Rack and PowerFlex Appliance environment. PowerFlex Manager will not remove network/VLAN configurations implemented in VMware vCenter or network switches when deleting a network within the PowerFlex Manager UI. Modifying configurations in these components will be a manual effort.

User wanted to remove data IP of obsolete network from Cluster Use in Single node Cluster.

Use this procedure to verify and upgrade the CPLD firmware version on PowerFlex nodes. PowerFlex Manager does not verify or upgrade CPLD.

An LDAP-enabled user gets a "no role assigned to user" error when making API calls.

After a successful PowerFlex Management Platform (PFMP) upgrade, the PowerFlex Gateway (GW) fails to proceed with the upgrade.

During PowerFlex management Platform (PFMP) deployment, one or more MVM's fail to deploy using the wizard with the following error "HttpNfcLeaseState.error."

Sometimes support or customers must locate the Storage Devices from vSphere in PowerFlex. The Presentation Server shows the last eight digits when filtering the volumes by "VTree ID;" however, these digits might be the same for several volumes. The recommendation is to compare the last 16 digits of the eui in vSphere Client with the Volume ID shown in the CLI of the Primary MDM.

This article explains the detailed steps for how to rename the gateway after deployment

This article explains an issue where the keycloak-0 pod reports a health check failure due to database connectivity problems caused by an incorrect DNS configuration. This issue impacts authentication services managed by keycloak

PowerFlex Manager: RKE2 upgrade fails repeatedly due to "405 Not Allowed" error while creating the upgrade payload During the PowerFlex Management Platform (PFMP) upgrade, the process fails repeatedly, looping at the point of creating the upgrade payload folder in the http-share. The failure occurs with an HTTP 405 Not Allowed error.

iDRAC password cannot be changed through the PowerFlex Management Platform (PFMP) web UI when using custom SSL certificates.

After performing a PowerFlex Management Platform (PFMP) restore operation, the PFMP UI About page displays an incorrect version.

The AD group "ESX Admins" is automatically given the VIM Admin role when an ESXi host is joined to an Active Directory domain. Note: Several ESXi advanced settings have default values that are not secure by default.

Storage Only (SO) Node Deployment fails as the OS repository is missing on the MVMs after a resynchronization.

During the Cisco Nexus switch firmware upgrade, the process fails due to a timeout error while transferring the NX-OS image file over SSH.

This article explains how to configure "Certificate Chain of Trust" required for scli when using custom signed PowerFlex Manager Platform (PFMP) SSL certificates.

Node resource removal fails with "Failed to scale-down MDM cluster"

This article explains how to renew the cluster node certificate when CloudLink is showing the alarm "Cluster node certificate is expired."

PowerFlex Manager UI becomes inaccessible.

PowerFlex Manager 4.5 introduced a feature to automate the upgrade of management virtual machines (MVMs). This feature integrates into the Resource Group life cycle features, simplifying the upgrade process for management controllers.

The "Add Network" Wizard to add workload VLANs to a CO RG is failing with the error VXFM0004.

Unlike Storage Pools (SP) and SDS devices, the Acceleration Pool, and Direct Access (DAX) devices do not show any statistical counters, and always shows zero.

This article explains when it is safe to ignore PowerFlex UI non-compliance when hardware component updates are necessary. The compliance flag in PFxM is a best-practice target matrix. If support and engineering guide our customer community to update hardware to fix an issue seen in the field, such as stated in an LKB, DTA, or DSA, deviation is allowed, supported, and acceptable.

Based on The type of product and the issue that the customer is dealing with, Support must find the correct ELM number to troubleshoot accordingly. ELMV and the ELMSIO numbers are required for SCG engagement and when escalating a case to DEs for further investigation. The agent must be able to differentiate when to use each one and where to locate them in the customer environment.