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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated:  March 02, 2026 ID: 000205512

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>
Updated:  January 16, 2026 ID: 000193323

NetWorker (NW) 19.12.0.2 on Windows logs extra messages for Block-Based Backups (BBB) and Parallel Save Streams (PSS)+BBB: incorrect directory spec, SQLite table/column errors, duplicate column, missing path, rollback failures; ignore them.
Updated:  March 09, 2026 ID: 000437081

After upgrading NetWorker for Windows from 19.13.0.1 to 19.13.0.2, CloudBoost devices using "External Storage Node" fail to mount. Showing the error "Operation Failed Unable to load the library at libmagfswrapper.dll. Refer to the product release notes to ensure that CloudBoost is supported on this platform..”
Updated:  March 09, 2026 ID: 000437112

Parallel Save Streams (PSS) of a Windows directory (~250k files) completes but nsrinfo shows only part of the files; using -t with four nsavetime values and merging the results yield a full list. Workaround: run nsrinfo repeatedly and merge.
Updated:  March 09, 2026 ID: 000437129

When launching the NetWorker Management Console (NMC) or accessing specific resources within the interface, the operation may fail with the error: "Unable to decrypt data: BAD_DATA."
Updated:  March 06, 2026 ID: 000063793

Request for changing NetWorker Installation Manager service certificate. There are requests from customer to change the certificate with a CA signed cert for NetWorker Installation Manager service on NetWorker Virtual Edition (NVE). The service is listening on port 443.
Updated:  March 06, 2026 ID: 000204561

Dell Networker Runtime Environment remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  March 05, 2026 ID: 000435907

NetWorker save sets retention intermittently update to year 2160.
Updated:  March 04, 2026 ID: 000223780

Windows file system on Azure skips files although there is no NetWorker directive to do so.
Updated:  March 04, 2026 ID: 000210906

Dell Networker Runtime Environment remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated:  March 04, 2026 ID: 000397455

The NetWorker vProxy solution is used to protect the vSphere environment. The file-level restore (FLR) fails for all Virtual Machines (VM) with the signature length error. Data Domain self-signed CA certificate has expired. Renew Data Domain certificate as shown in Dell KB 198864.
Updated:  March 04, 2026 ID: 000435404

This KB provides a general overview of how to configure Simple Network Management Protocol (SNMP) notifications and basic traps receiver.
Updated:  March 04, 2026 ID: 000068210

The NetWorker Virtual Edition (NVE) Installation Manager Is accessible from a web browser; however, the history tab shows no contents.
Updated:  March 04, 2026 ID: 000390175

How to remove and reinstall avinstaller on NetWorker Virtual Edition (NVE).
Updated:  March 04, 2026 ID: 000213955

SQL client creation or backups fail due to missing "Operate NetWorker" privileges for the SQL nodes SYSTEM account.
Updated:  March 04, 2026 ID: 000055234

This article shows how to change an expired save set back to recoverable state. This option is only possible when a save set has been marked for expiration but has not been removed from the device media yet.
Updated:  March 04, 2026 ID: 000003709

The NetWorker Virtual Edition (NVE) Installation Manager (AVI) web page is not accessible. This KB describes how to troubleshoot and identify potential causes.
Updated:  March 03, 2026 ID: 000213100

NMC gstd fails after applying CA signed key Error: gstd SYSTEM critical Failed to verify certificate in D:\Program Files\EMC NetWorker\Management\GST\etc\cakey.pem.
Updated:  March 03, 2026 ID: 000207832

This article explains how to enable core dump (Linux and UNIX) and crash dump (Windows) capture on Linux, UNIX, and Windows systems.
Updated:  March 03, 2026 ID: 000022391

This KB provides an overview of how to troubleshoot network-related issues between NetWorker systems.
Updated:  March 03, 2026 ID: 000202820

This article provides information about how to use the NetWorker Remote Procedure Call (RPC) command nsrrpcinfo.
Updated:  March 03, 2026 ID: 000078517

This KB provides a general overview of NetWorker services and ports.
Updated:  March 03, 2026 ID: 000204031

This article provides a general overview of how to use the nsrports command to list ports used by NetWorker, their current state, and test connectivity to another system
Updated:  March 03, 2026 ID: 000079453

Unable to change the saved set browse (ssbrowse) or save set retention (ssretent) for an existing NetWorker SSID if there is at least one clone copy with Data Domain Retention Lock (DDRL) set.
Updated:  March 03, 2026 ID: 000226566

If the source backup volume has save sets with retention set to "forever" NetWorker UIs, do not offer the required "Archive Clone" pool as the clone destination pool and clone would fail.
Updated:  March 03, 2026 ID: 000434996

The NetWorker Management Console (NMC) server is configured with multiple network adapters.
Updated:  March 03, 2026 ID: 000403207

VSR not being used when there is no change in the vProxy save set since last job. Incremental backups for some Virtual Machines (VM) complete quickly. Cloning fails to use VSR and creates a full copy.
Updated:  March 03, 2026 ID: 000218545

NetWorker Module for Meditech (NMMedi) restore from clone save set fails with an error.
Updated:  March 03, 2026 ID: 000053860

NetWorker is configured with a Virtual Tape Library (VTL). NetWorker is reporting "Unable to find a cleaning slot in jukebox"
Updated:  March 03, 2026 ID: 000099927