Articles
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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: July 20, 2026
ID: 000205512
Data Domain Capacity Resolution Path.
Updated: July 14, 2026
ID: 000192662
The Avamar Administrator UI cannot be launched after upgrading Java to version7. (Java crash logs can be found in the Avamar Administrator installation folder.)
Updated: July 21, 2026
ID: 000165785
The Client Manager push upgrade package download fails at 50% due to communication issues between the Avamar downloader server host and Avamar grid
Updated: July 21, 2026
ID: 000025238
How to replace the default self-signed Management Console Service (MCS) root Certificate Authorities (CA) with its own CA for gsan/mcs/avagent.
Updated: July 20, 2026
ID: 000204629
This article explains an issue where the Enterprise Manager Tomcat (EMT) shows down using dpnctl status emt command due to the /etc/profile missing.
Updated: July 20, 2026
ID: 000484149
This article provides estimates on scheduling lead time when booking Remote Proactive Services (RPS) upgrades.
Updated: July 20, 2026
ID: 000021599
Avamar backups fail MSG_ERR_AUTH_FAIL). Session tickets must be properly synced between the Global Storage Area Network (GSAN) and Management Console Service (MCS) in order to process a backup.
Updated: July 16, 2026
ID: 000200098
The Management Console Server (MCS) runs out of memory due to VMware connections taking up too much memory.
Updated: July 16, 2026
ID: 000053024
Replication fails with Timed-Out-Start.
Updated: July 16, 2026
ID: 000165880
This article provides the resolution of when the Avamar UI displays kernel errors related to ConnectEMC start operation.
Updated: July 16, 2026
ID: 000198174
Avamar: VMware FLR for BTRFS Linux VMs fails with error "Failed to change physical volume UUID"
Updated: July 15, 2026
ID: 000190051
This article discusses aspects of Avamar's encryption-at-rest functionality including its purpose and caveats. The internal sections of this article, which is available to Dell staff and partners only, explain how to configure it.
Updated: July 14, 2026
ID: 000046249
This article provides information about various tools and logs that an administrator can use to review changes performed on an Avamar grid.
Updated: July 14, 2026
ID: 000038915
How to reset or regenerate certificates due to expiration (or misconfiguration).
Updated: July 14, 2026
ID: 000188770
Proxy Deploy Management (PDM) failed to upgrade proxy with tje error "Error deleting proxy".
Updated: July 14, 2026
ID: 000170538
Avamar: Deploying proxies using the Proxy Deployment Manager (PDM) fails: "Error deploying proxy".
Updated: July 14, 2026
ID: 000170718
Avamar: Avamar Network Data Management Protocol (NDMP) Celerra/VNX subvolume incrementals
Updated: July 14, 2026
ID: 000019935
The purpose of this KB is to explain the behavior and solution for the issue on Avamar Windows FS where a restore from a policy based backup results into unusable data while the restore of the same data from on-demand backup works fine
Updated: July 13, 2026
ID: 000059048
This article provides an overview of configuring email notifications for backup failures using the Avamar Administrator console. It is intended for customers, partners, and Dell Professional Services or Delivery personnel.
Updated: July 13, 2026
ID: 000023030
The EMT or tomcat service reports that it started but tomcat is not listening or running on port 8543.
Updated: July 13, 2026
ID: 000205187
This article explains the failure of the checkpoint backup, also known as cpbackup, due to the server root password containing a special character such as $.
Updated: July 13, 2026
ID: 000470088
This article explains how to verify the Avamar DB2 plugin archivelog configuration to ensure that DB2 databases are correctly set up for archive log backups.
Updated: July 10, 2026
ID: 000023656
The Activity Monitor cannot display the client log, showing “The session log is unavailable.” The problem is caused by manual paging settings or a port mismatch between the client’s avagent and the configured port.
Updated: July 10, 2026
ID: 000064550
This guide shows how to click debug logging for the Virtual Disk Development Kit (VDDK) library on an Avamar proxy.
Updated: July 10, 2026
ID: 000039449
Avamar Linux backup fails with avtar errors: llistxattr() returns errno 61 on Common Internet File System (CIFS) (Server Message Block) share mount /mnt/xxxx.
Updated: July 10, 2026
ID: 000040488
Avamar VMware clients may fail with 10007 error "Process 4018 (/usr/local/avamarclient/bin/avtar) finished Signal 9 exit - killed" due to lack of memory available on the proxy.
Updated: July 10, 2026
ID: 000059044
Avamar File Level Recovery (FLR) fails when trying to restore a path with more than 165 characters with error “avvmwfile Error <0000>: File name too long”
Updated: July 10, 2026
ID: 000063637
VM Backup fails with error message:"Failed to open 'vpxa-nfcssl://[<Datastore_Name>] <VM_Name>/<VM_Name>.vmdk@<esx_name>:902' with flags 0x1e NBD_ERR_NETWORK_CONNECT (2338)"
Updated: July 10, 2026
ID: 000064048
This article applies only to Avamar environments with encryption disabled, initiating Oracle backups from GUI/AUI
Incremental L1 Oracle backups fail with "An incremental backup was requested but there is no previous full backup" error
Full and L0 backups are completing successfully
Currently affecting all versions up to 19.10
Updated: July 10, 2026
ID: 000261203