Articles
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This article provides information about supported patches and service releases for OneFS and the HealthCheck system.
Updated: January 12, 2026
ID: 000184794
This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: January 12, 2026
ID: 000205512
This article is designed for OneFS 8.2.x, 9.5.x and later to provide customers insights about how licensing works, how to apply licenses, and an FAQ.
Updated: January 16, 2026
ID: 000223365
To run all the commands from Role-Based Access Control(RBAC) users, you must modify the sudoers file.
Administrators may require that AD users be able to administer the cluster, but certain commands are only reserved for a user with 'root' permissions. One of the common needs is for a user to be able to use the 'isi_for_array' prefix.
Updated: January 16, 2026
ID: 000008866
Technical documents and videos produced by Dell Technologies
Updated: January 16, 2026
ID: 000182342
NDMP/Isilon backup fails with 'Unable to establish data connection'.
Updated: January 16, 2026
ID: 000071353
CloudPools Account Create Failed with cert error.
Updated: January 15, 2026
ID: 000065641
Datapump/backup operations between an Oracle client and Isilon performed over a WAN may break with error "dNFS asynchronous I/O failure" while using Smartconnect zone name but works using IP.
Updated: January 14, 2026
ID: 000056260
How to identify which node has the SmartConnect Service IP (SSIP).
Updated: January 13, 2026
ID: 000157569
If a file or directory name ends with a period (.), Windows clients cannot open, modify, rename, copy, or delete the file.
Updated: January 13, 2026
ID: 000118821
A high number of vnodes accumulating in memory can result in one or more nodes getting into an Out Of Memory (OOM) condition. Any cluster using Snapshots and SmartPools that is running OneFS 9.11 or later can have this issue.
Updated: January 12, 2026
ID: 000342005
An article going over how to disable Oplocks for use with SMB protocol on a OneFS cluster.
Updated: January 12, 2026
ID: 000020354
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated: January 09, 2026
ID: 000185734
This article provides links to several Dell Community pages.
Updated: January 07, 2026
ID: 000127879
This article discusses the way to clear the Var partition as it nears capacity.
Updated: January 06, 2026
ID: 000169344
Receiving an Error 18 at 0 depth message when validating the certificate signing request for the source or target cluster
Updated: January 06, 2026
ID: 000196764
There is an issue with the policylog file.
Updated: January 06, 2026
ID: 000052202
All the masking view information is visible in SYMCLI. The customer is unable to see the masking view information for all local arrays. Within Unisphere, none of the array masking view details are visible.
Updated: January 06, 2026
ID: 000061535
The scope of this KB is to address the NDMP error "DMA socket read error; bytes to read 4000 on socket - Connection reset by peer".
Updated: January 02, 2026
ID: 000182017
This article describes the best practices and recommendations for client-side settings and mounts options when using the Network File System (NFS) protocol to connect to a PowerScale cluster and applies to all supported versions of OneFS.
Updated: January 02, 2026
ID: 000063022
This article describes Intermittent disconnection to PowerScale nodes' dynamic IPs during rolling reboot or rolling upgrade. This happens due to invalid (old) Address Resolution Protocol (ARP) entries on the client.
Updated: December 31, 2025
ID: 000056945
This article describes when Flooding Mode and Gratuitous Address Resolution Protocol (GARP) based detection are not enabled. Plus, data-plane learning is not disabled and GARPs are not propagated properly. The results are client disconnects after a node IP movement. This issue covers Cisco Application Centric Infrastructure (ACI).
Updated: December 31, 2025
ID: 000028116
This article describes changes in Nexus switch default configurations. There are tips on "Nexus Operating System" (NX-OS) switch configurations and Cisco Application Centric Infrastructure (ACI).
Updated: December 31, 2025
ID: 000012169
This article describes how to collect basic switch information using packet capture tools.
Updated: December 31, 2025
ID: 000157863
Starting from OneFS 9.3.0, OneFS supports Hadoop Distributed File System (HDFS) Access Control Lists (ACL) to improve compatibility. It is disabled by default. This article describes the steps to enable HDFS ACL.
Updated: December 30, 2025
ID: 000205102
OneFS: Server-side copy being enabled causes locking and failed copy jobs on OneFS 8.0.0.0-8.0.0.2.
Updated: December 30, 2025
ID: 000031428
This article provides a basic list of Mellanox Ethernet switches that are not compatible with pelican adapters. Pelican adapters only exist on DE-based Gen 6 nodes (A200, A2000, and H400).
Updated: December 29, 2025
ID: 000056131
Avamar backup failures can stem from Isilon configuration: snapshot incremental backup not enabled, DMA is not set to generic, or Network Data Management Protocol (NDMP) sessions that stop responding.
Updated: December 22, 2025
ID: 000068243
Any Isilon node that contains internal SSD boot drives (Gen5 hardware and earlier) might unexpectedly boot into single-user mode.
Updated: December 22, 2025
ID: 000083441
The cluster detected an Isilon Data Integrity (IDI) error and is attempting Dynamic Sector Recovery (DSR) to correct the error.
Updated: December 19, 2025
ID: 000041456