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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: March 23, 2026
ID: 000205512
Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>
Updated: January 16, 2026
ID: 000193323
There is a workflow with two clients in a Group. The Workflow has a Probe action to trigger a backup action. The Probe succeeds on client 1 but fails on client 2. The backup runs on both clients causing a failure on client 2.
Updated: March 27, 2026
ID: 000209266
NetWorker Bare Metal Recovery (BMR) fails with: "errno = An existing connection was forcibly closed by the remote host"
Updated: March 27, 2026
ID: 000080160
Migration from enabler license to unserved XML license fails. NetWorker Management Console (NMC) still shows that the license is in evaluation mode.
Updated: March 26, 2026
ID: 000294111
Changing the log level to 'debug' may be necessary in order to troubleshoot an issue with NetWorker VMware Protection (NVP) with vProxy Appliance solution (NVP-vProxy). This article explains how to change the log level.
Updated: March 26, 2026
ID: 000022610
NetWorker Snapshot Manager backup may fail with Internal Error: Failed to get status of import operation
Updated: March 26, 2026
ID: 000065419
During installation of the NetWorker Management Console (NMC) server software on a standalone Windows host, the installer fails to connect to the NetWorker AUTHC server.
The error reported is "Unable to verify Authentication Server's hostname and or port." There are no communication issues between the two hosts.
Updated: March 26, 2026
ID: 000079071
NetWorker Snapshot Management (NSM) backups may fail with Error relinking snapvx snapshot to target: Unable to perform action Link on SnapVX snapshot, error SYMAPI_C_ACCESS_DENIED.
Updated: March 26, 2026
ID: 000024577
DB2 backups failing due to drive or Media resource shortage at the time the backup is running.
Updated: March 26, 2026
ID: 000026456
This article describes the correct procedure to recover data from a Cloud Tier device.
Updated: March 26, 2026
ID: 000031070
In NetWorker 19.13.0.3, RabbitMQ overwrites CA‑signed certificates with self‑signed certificates when the NetWorker service restarts. This occurs due to a hostname mismatch in the rabbitmq-server script.
Updated: March 26, 2026
ID: 000444556
Managing the size of the Client File Index (CFI)
Updated: March 26, 2026
ID: 000080545
License validation results in segmentation fault
Updated: March 26, 2026
ID: 000440759
This article explains the error after trying to delete old backup files from disk, and how to recover from it.
Updated: March 26, 2026
ID: 000024107
How to perform a Windows Bare Metal Recovery (BMR) recovery by using the wizard.
Updated: March 26, 2026
ID: 000080714
How to create a client resource to backup a standalone Microsoft SQL server.
Updated: March 26, 2026
ID: 000022529
VSR not being used when there is no change in the vProxy save set since last job. Incremental backups for some Virtual Machines (VM) complete quickly. Cloning fails to use VSR and creates a full copy.
Updated: March 25, 2026
ID: 000218545
This KB details the process that is required for configuring "AD over SSL" (LDAPS) from the NetWorker Web User Interface (NWUI).
Updated: March 25, 2026
ID: 000203005
Overview of configuring AD or Secure Lightweight Directory Access Protocol (LDAPS) with NetWorker using the NMC's external authority wizard. This KB can also be used for instructions on updating an existing external authority configuration.
Updated: March 25, 2026
ID: 000156132
This article presents a sample Oracle RMAN backup script using NetWorker Module for Databases and Applications (NMDA) with a Data Domain appliance.
Updated: March 25, 2026
ID: 000023102
This article provides details on the backup for Isilon stub files.
Updated: March 25, 2026
ID: 000019557
This article details an issue about not having enough devices (or target sessions per device) resulting in backup failures.
Updated: March 25, 2026
ID: 000167090
This article addresses an issue with SAP HANA PIT recovery failing under Dynamic Tiering setup.
Updated: March 25, 2026
ID: 000172901
NetWorker is configured with a Virtual Tape Library (VTL). NetWorker reports "Unable to find a cleaning slot in jukebox".
Updated: March 25, 2026
ID: 000099927
The NetWorker Module for Microsoft (NMM) 2.3 is installed and there is a requirement to upgrade the client or storage node on the NMM client. The NetWorker client can be uninstalled and reinstalled without uninstalling NMM. However, doing so causes NMM backups to fail.
Updated: March 25, 2026
ID: 000023208
NetWorker Data Management Protocol (NDMP) save set of PowerScale NAS, with NDMP Multistreaming enabled, that has completed as "recoverable," displays 0-Bytes size in the NMC user interface.
Updated: March 25, 2026
ID: 000443949
This describes the procedure to enable Java UI debugging within the NMC user interface.
Updated: March 25, 2026
ID: 000019783
This article describes the most significant enhancements to the NetWorker software in the NetWorker 19.1 release.
Updated: March 25, 2026
ID: 000019716
This process is intended for NetWorker backup administrators to enable Java Virtual Machine (JVM) monitoring when Java thread and heap dumps are requested by NetWorker support. This may be useful when doing advanced diagnosis of authentication-related issues.
Updated: March 24, 2026
ID: 000224315