PowerEdge R6725

In some migration scenarios, the OpenManage Enterprise 4.0 target import operation may fail with an error 'Failed to decrypt backup archive' during migration. Use the following article to help in troubleshooting this scenario and various ways to address the failure.

The Dell HBA465e or HBA355e SAS host bus adapter (HBA) may be supplied as a drop in box (DIB) item alongside PowerEdge servers. This article provides direction on selecting an appropriate PCI-e slot.

This article explains why the Windows Boot Drive (hosting the C:\ volume) may show as removeable media in Windows and how to override the behavior when necessary.

When in a SNAPI enabled configuration, the Dell Mellanox Ethernet and InfiniBand NICs may display 0000:0000:0000:0000 as the virtual node GUID for the second partition.

Firmware upgrades to Broadcom network devices may fail with a "libpci.so: Cannot open" error when run from a Smart Bootable ISO image created with Dell Repository Manager 3.x.

This article provides three methods to confirm the SSD Piece Part Identification (PPID)

If "Automatically restart" under System Failure is disabled inside Windows Server 2019 and 2022, a manual reboot is needed after a bug check or crash, but the system is rebooting automatically.

Increased fan spinning noise. PowerEdge 15G servers equipped with a Dell Intel X710 Open Compute Project (OCP3) Network card after upgrading the Integrated Dell Remote Access Controller (iDRAC) firmware to version 7.00.30.00

When creating a Power Control job from OpenManage Enterprise and the following wizard options are selected Power Options: Power Cycle and 'Shutdown OS First' box is checked results in the target host systems being ForceReset.

Customers leveraging APIs to create and delete Services Plugin groups find that if they leverage the OpenManage Enterprise (OME) GroupService API (GroupService/Groups(#)) to delete the plugin groups the Services Plugin group can no longer be manageable and cannot be re-created due to 'Group already exists' error.

When logged into the OpenManage Enterprise web interface version 3.10 or earlier, some pop-out windows are unusable due to certain missing fields.

Some customers might experience a failure when initiating the console upgrade where the UI hangs with 'Plugin lifecycle operation starting…' message that eventually times out with an error - 'Error occurred while initiating a task to perform the requested action.'

Troubleshooting steps for the VMware vCenter unable to register to Dell OpenManage Enterprise plug-in for VMware vCenter (OMEVV) because another instance is already registered.

OpenManage Enterprise (OME) Services plug-in may not show a device, or the device is in staging status.

Dell License Manager 1.7 dose not work with 16G APOS SKU

Does running a CPU at high temperatures for extended periods of time impact its quality and lifespan?

Dell system update (DSU) 2.0.2 fails to run nonenglish Microsoft Windows Operating Systems (OS)

This article covers the process of collecting debug logs from OpenManage Enterprise 3.9 and later.

Dell System Update (DSU) 2.0.0 for VMware ESXi fails with "Inventory file not found" error if the "--use-idrac-passthrough" option is not specified at launch.

Do Not Update iDRAC FW to 5.10.50.00 or later on PowerEdge server with RCI qualified Broadcom 57504 (DPN: 5187Y) that has old FW 216.x.xx.x.

This article addresses an issue in which conversion of Windows Server from an evaluation to a fully licensed edition fails. The error that is returned appears to indicate a problem with the supplied product key, but the key is known to be valid.

The firmware of PowerEdge server hard drives is a critical component in the server system. Regularly updating and maintaining this firmware is essential for server performance, security, and compatibility. Hard drive firmware updates can often fix known hardware faults and issues, address identified vulnerabilities and security problems, and potentially introduce new features, improvements, and enhancements.

A Windows machine that is joined to an Active Directory (AD) domain displays the error "The trust relationship between this workstation and the primary domain failed." This happens when a user attempts to log in to the domain. This issue can often be resolved by removing the machine from the domain and readding it.

The VM does not turn on after configuring PCI Device passthrough on the ESXi host and adding the device to the VM. It gets stuck at 80% and then results in an error "total number of pages needed (4206594) exceeds the limit (917504)."

Systems containing an enterprise SSD or NVMe device which are powered off for a duration of more than 3 months may exhibit errors or drive faults due to data retention limitations within the device.

Dell Repository Manager (DRM) 3.4 may stop at the spinning wheel screen for preferences page in upgrade scenarios.

Upgraded ESXi 7.0 U3 FC HBA device found additional vmhba 64,65,66,67 but no physical impact. To identify whether it is an HBA Enumeration problem, you have to compare between the old and new logs to verify whether there have HBA device name change happened.

This article provides links to download Dell trial 30 and 90-day evaluation license collection including iDRAC Enterprise, iDRAC Datacenter, Chassis Management Consoles (CMC) Enterprise, OpenManage Enterprise, and OpenManage Integration.

The article is a solution to fixing the issue of the system asking for eh product key after making a hardware change.

This article explains how to generate a troubleshooting log for PowerVault TL2000/TL4000 using the graphical interface for recent firmware or Telnet for older versions.