Database App Agent

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This KB describe a symptom that DD PCR reports post-comp for a MTree that is larger than DD file system active tier size.

Determining the filesystem active tier cleaning schedule and setting the schedule using the data domain web console.

How to Import Externally Signed Certificates on port 3009 from DDOS version 7.12.

DDVE deployment over Azure Stack HCI environment failed it does not detect boot disk. This is expected behavior as DDVE does not support the Azure stack HCI yet. It will be a new requirement.

DD3300 The watchdog timer expired

This article discusses when enabling Data Domain retention lock in governance mode on Avamar 19.10 causes VMware image backups to fail due to insufficient privileges.

When attempting to join Active Directory (AD) machines that have been upgraded to Windows 2025, the following error can occur: Failed to join the domain with the following error message: *** ASN.1 failed call to system time library

How to receive Dell Technical Advisories (DTA) and Dell Security Advisories (DSA).

DDBMA: DDBMA cannot detect the new changed SQL hostname.

If the 'Use certificate authentication for REST communication' checkbox is selected, a Data Domain cannot be edited from the Avamar AUI.

This article explains how to manage time synchronization on systems integrated with Active Directory (AD). It includes steps to verify time sync configuration, detect potential conflicts between Network Time Protocol (NTP) and AD time control. It also provides commands to disable Common Internet File System (CIFS) time sync and ensure proper time management. It also includes validation steps using logs and system status checks to ensure correct configuration.

On DDOS versions 7.13, 8.1, 8.2, 8.3.0.x Data Domain Restorers (DDRs) with drive firmware updates enabled may encounter unexpected, false disk failures. Specifically, two devices per Disk Group (DG) can transition to a failed state due to a RAID module reference count issue in the kernel. This can lead to system instability and potential data availability risks. A fix has been integrated into DDOS versions 7.13.1.40, 8.3.1.10, and later.

Simple Network Management Protocol (SNMP) traps fail to send if the SNMP trap host configuration includes a port number. A defect in IP address validation introduced in DDOS 8.3 and 8.1 causes this issue

Access detailed installation, upgrade, and maintenance guides for Dell PowerProtect and Data Domain hardware, including models DD6300, DD6900, DD9900, and more

To provide the detailed usage for DDBoost connectivity checking tool (ddpconnchk).

This KB describes an issue that HA Rolling upgrade may fail for external enclosure firmware upgraded

This KB article has PowerProtect DD current software versions, status, and download links.

Dell PowerProtect Data Domain remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

When the https or "ca trusted-ca" certificate expires on a Data Domain, it causes issues when trying to access the web UI. Generating a new certificate resolves the issue.

Dell Support can access the customer's system (if remote support access is enabled)

Summary: This document details the steps to register/add a Data Domain System to Secure Connect Gateway.

This article explains the error when enabling governance mode in the Avamar server.

A NetWorker VMware Protection (NVP) Virtual Machine (VM) File Level Restore (FLR) fails to mount. Instant Access restore may also fail. The error logging returns that the vProxy failed to log in in to the Data Domain because the REST service on the Data Domain is disabled.

Host certificates allow browsers and applications to verify the identity of a Data Domain system when establishing secure management sessions. HTTPS is enabled by default. The system can use either a self-signed certificate or an imported certificate from a trusted Certificate Authority (CA). This article explains how to check, generate, request, import, and delete certificates for HTTP/HTTPS on Data Domain systems.

This article provides a workaround for Avamar backup failures to Data Domain due to SSL encryption.

This article explains why the 'system firmware show all' command fails after a DDOS upgrade and how to confirm if the failure is caused by an ongoing iDRAC firmware update.

CVE-2023-48795 Security Information - This is addressed in DDOS-8.0 to 8.3, DDOS-8.3.1, DDOS-7.10.1, DDOS-7.13.1.

This article addresses scenarios in which transient hardware alerts in Data Domain systems result in persistent indictment generation.

PowerProtect Data Domain systems shipped before March 2025 may be affected by a defect in Intel’s Memory Reference Code, leading to elevated rates of Uncorrectable Memory Errors.