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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: January 19, 2026
ID: 000205512
Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>
Updated: January 16, 2026
ID: 000193323
How to change the java heap size for the NetWorker Management Console (NMC)?
Updated: January 20, 2026
ID: 000019476
This KB provides a general overview of NetWorker services and ports.
Updated: January 20, 2026
ID: 000204031
NetWorker is installed on a Windows system. The NetWorker Management Console (NMC) Monitoring tab shows no status details. Accessing policy, workflow, or action details returns "ACCESS_REFUSED."
Updated: January 20, 2026
ID: 000057447
NetWorker Module for Microsoft (NMM) fails manual backups of Active Directory. The backup fails with Authentication error; Client credential too weak.
Updated: January 20, 2026
ID: 000200776
HOW-TO Guide to successfully prepare and configure NetWorker Module for Microsoft (NMM) to backup and restore Microsoft SQL Servers for Virtual Device Interface (VDI) backups. This is related to NetWorker versions since 9.x.
Updated: January 20, 2026
ID: 000009830
NetWorker Module for Microsoft (NMM) can perform restores of Hyper-V Virtual Machine (VM) backups from the command-line. This article explains how to use command-line restore with NMM starting from 9.x and later up to and including the latest 19.x release and later.
Updated: January 20, 2026
ID: 000022466
NMM SharePoint Federated backup fails with error nsrnmmsv NSR warning Failed to send large saveset to host.
Updated: January 20, 2026
ID: 000167001
NetWorker Module for Microsoft backups of SharePoint Farm fails with error: NetWorker canonical client name could not be retrieved for "SQLServerName". This is usually a result of a SQL Alias that is misconfigured.
Updated: January 20, 2026
ID: 000039564
HOW-TO Guide to successfully prepare and configure NetWorker Module for Microsoft (NMM) to backup and restore Microsoft Office SharePoint Servers.
Updated: January 20, 2026
ID: 000158562
Microsoft SQL Server backups can fail with (NMM) NetWorker Module for Microsoft when the client is a Clustered SQL Server instance. The typical error is, "Cannot log in to SQL Server --Provider cannot be found. It may not be properly installed."
Updated: January 20, 2026
ID: 000169010
NetWorker NMM SQL Server remote agent fails to register on SQL Server register
Error: Cannot open client side named pipe for authentication:
Updated: January 20, 2026
ID: 000209922
Configuring a client resource by using the Client Backup Configuration wizard for SQL Clusters requirements checklist.
Updated: January 20, 2026
ID: 000219298
The NetWorker New Client Wizard fails to create a SQL Server client resource for the NetWorker Module for Microsoft (NMM) version 19.9. As a result the Client Wizard does not expand databases for Microsoft SQL Server 2022. The error reported is: Encryption is not supported on the client.
Updated: January 20, 2026
ID: 000223613
Enable the legacy NW User for SQL UI when troubleshooting needed.
Updated: January 20, 2026
ID: 000223804
NetWorker Module for Microsoft Hyper-v Standalone Virtual Machine Restore from UI Failed to create destination path.
Updated: January 20, 2026
ID: 000345691
With NetWorker Module for Microsoft, Hyper-V Linux VM GLR is not supported.
Updated: January 20, 2026
ID: 000217348
NetWorker Module for Microsoft (NMM) SQL Server 19.9 Plugin does not show the source and destination files under "Restore specific files to folder.". This affects cumulative-incremental backups. The plugin returns a popup error "Please select target path for database and log files".
Updated: January 20, 2026
ID: 000217420
SQL AlwaysOn Availability Group (AAG) Cluster with two nodes, Client Wizard does not configure listener or cluster name.
Updated: January 20, 2026
ID: 000218108
NMM SQL AlwaysOn Availability Group (AAG) Cluster with two nodes - Client Wizard fails to configure listener or cluster name. The dispatcher timed out. Backup also fails with a manually configured client. The SQL hosts are Vitruam machines (VMs) in Azure.
Updated: January 20, 2026
ID: 000218283
NetWorker Module for Microsoft (NMM) 19.7.1 SharePoint Federated Backup fails to spawn backup process on the SQL Server host. The web server spawns a backup on the SQL Server. The SQL Server backup job fails with "Unable to create temporary folder" and "Save program thrown exception: 'Unable to process command-line arguments."
Updated: January 20, 2026
ID: 000219425
NetWorker Module for Microsoft (NMM) fails to restore a transaction log backup of an AlwaysOn Availability Group (AAG) database 'TESTX'. The failure reports an unknown 'XBSA' error 1359 (0x54f), and the message at failure is "Restore is not incomplete."
Updated: January 20, 2026
ID: 000224098
NetWorker Module for Microsoft (NMM) takes Exchange backup fails with an error message: Unable to add merge_bitmap_status field, error is duplicate column name: merge_bitmap_status
Updated: January 20, 2026
ID: 000225485
NMCDB backups failed 19240:savepsm: Failed to get NetWorker Management Console install directory.
Updated: January 20, 2026
ID: 000207282
Not able to see the Data Domain system in the NMC Enterprise tab, but able to see the Data domain system details in the Devices tab of NMC Administrator. Also, able to see the details of the Data Domain system in nsradmin.
When trying to add the Data domain system in the NMC Enterprise tab, getting Error as "The Data Domain System is already defined".
Updated: January 20, 2026
ID: 000227619
NetWorker Module for Microsoft (NMM) Federated SharePoint backups fail. Failed to receive save set signal from secondary host instance-sharepoint with error: waitForSignalMessage timeout
Updated: January 20, 2026
ID: 000024086
NetWorker Module for Microsoft (NMM) Hyper-V backups fail for all Virtual Machines (VM). Even if NSR_PARTIAL_BACKUP=yes
Updated: January 20, 2026
ID: 000062024
NetWorker Active Directory Granular Level Recovery (GLR) fails for MSMQ objects -- nsradrecov NSR info Failed to undelete the requested object: CN=msmq,CN=ComputerName,OU=OUname1,OU=OUname2,DC=domain,DC=local
Updated: January 20, 2026
ID: 000220091
NMM SQL Differential Restore of database X from SQL Host A to Host B fails with
"This differential backup cannot be restored because the database has not been restored to the correct earlier state"
Updated: January 20, 2026
ID: 000217733