NetWorker

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Virtual Machine (VM) image and instant recoveries are failing with "Could not update vmx file's 'nvram' entry"

Backup Failing with error: "Connection timed out" - Unable to create session channel with nsrexecd on host pwaps2266.btfin.com to execute command 'savefs -s <Server_name> -c <client_name> -g <Group_name> -p -o "\"VSS:*=OFF;\"" -l full -R -v -F "F:\\" "H:\\" "C:\\" "D:\\" "E:\\"': Remote system error - Connection timed out <client_name>:savefs: retried 1 times.

Backup failing with "Text file busy" error : --- Job Indications --- cannot open /var/tmp/netcd.lock: Text file busy

This article provides the proper procedure for uninstalling the NetWorker VMware Protection (NVP) vProxy FLR agent from Linux and Windows Virtual Machines.

The NetWorker representational state transfer (REST) application program interface (API) is used to request information (HTTP GET) from a NetWorker Server in the environment. The REST API queries intermittently times out, and the restapi.log shows an internal server error message due to a Socket Timeout.

This article provides instructions on how to enable debugging for Representational State Transfer (REST) Application Programming Interface (API) calls performed in NetWorker.

Any restore attempt made using the NetWorker Management Console (NMC) fails with the error, while backups using this vProxy Appliance continue to work as expected.

NetWorker VMware Protection (NVP) backups failing with SSL certificate error on version 19.10.0.x and 19.11.0.x

All NetWorker VMware Protection (NVP) Virtual Machine (VM) backups are failing. The job reports that the certificate used by the vProxy is incorrect.

After updating the SSL certificate on the vCenter server, NetWorker VMware Protection (NVP) backups of Virtual Machines (VM) fail.

vProxy appliance stopped responding during backups requiring a reboot.

Dell NetWorker remediation is available for selection of less-secure algorithm during negotiation ('algorithm downgrade') vulnerability that could be exploited by malicious users to compromise the affected system.

A recovery is being performed from the NetWorker User software, when attempting to change browse time an error appears stating: "PM@#$%# is not a valid time designation in 12-hour format. Please Specify AM or PM"

NetWorker provides Representational State Transfer (REST) Application Programming Interface (API) which can be used for gather data from the NetWorker application. The "jobs" based GET request reports the dataSize unit as "KB"; However, the value shown is the backup size in bytes not KB.

A NetWorker server is configured with Simple Network Management Protocol (SNMP) traps using the nsrtrap command. The command is set on the backup action with "On Failure." After upgrading to 19.11.x from a previous release, the traps receiver only receives a nwServerNotification, the failedActionNotification is no longer received.

How to correct the nsrladb of a client resource to use the correct name.

NetWorker virtual edition (NVE) upgrade fails due to port 9095 being already in use by the networker client.

NetWorker Virtual Edition (NVE) upgrade fails while "Configure NVE server protection policy (42 of 44)" error. The upgrade workflow.log reports "The group name 'NVE Server' has already been assigned to an existing workflow."

A Microsoft SQL Virtual Machine (VM) backup performed using the NetWorker VMware Protection (NVP) vProxy appliance fails. The NetWorker backup action log shows "Error received from vProxy ="-400: The request is missing the VM username." "

Error fetching vCenter information for ESXi vCenter hostname: Reason Dispatcher Request timed out NetWorker

This Article is intended to provide a simple baseline for desirable and standard networking tunables for NetWorker hosts.

nsradmin is a command-line utility that is provided by the NetWorker software. nsradmin can be used to modify the NetWorker server resource database (nsrdb) and the client/security database (nsrladb). This KB provides a general overview of nsradmin functionality and use cases.

Dell NetWorker remediation is available for an OS Command Injection vulnerability that could be exploited by malicious users to compromise the affected system.

This KB is intended as a reference for NetWorker support and Administrators regarding Virtual Machine (VM) backups that are performed through the NetWorker VMware Protection (NVP) vProxy appliance. VM backups fail with a snapshot-related error.

The registration of the newly deployed vProxy appliance fails with "failed to open lockbox."

Dell NetWorker vProxy remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

NetWorker Management Web UI (NWUI): Triage and Troubleshooting Guide

Dell Networker Virtual Edition remediation is available for an OpenSSL vulnerability that could be exploited by malicious users to compromise the affected system.

Attempts to run a NAS Snap index result in a core message: Error in `/usr/sbin/nsrnassnap_index': malloc(): smallbin double linked list corrupted: 0x00