PowerScale OneFS

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article provides information about supported patches and service releases for OneFS and the HealthCheck system.

Issue: While the job engine is disabled, mcp does not attempt to start isi_cpool_d, and isi_cpool_io_d. This is because the mcp configuration lists both isi_km_d and isi_job_d as dependencies. If the cluster is rebooted while the job engine is disabled, it may result in data unavailability as multiple services in the container will be unable to start.

AppSync cannot re-link to a mounted target device.

There are several Cloud_telemetry_YYYY_MM_DD_HH_NN_SS.xml files that are generated in /ifs/data/Isilon_Support/pkg which require removal.

This article describes how to solve a failure of configuring a Secondary OneFS Cluster as a Cloud Storage Provider for CloudPools in OneFS 9.2 and later.

The operation may not complete within the default timeout when listing cloud accounts on a system with many remote cloud accounts.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

Running the "isi services -a/-l" command returns an error: "lwmsg_call_dispatch failed: 16"

Dell PowerScale OneFS remediation is available for overly restrictive account lockout mechanism vulnerability that could be exploited by malicious users to compromise the affected system.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

Dell PowerScale OneFS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

SmartConnect refuses any queries unless the fully qualified domain name (FQDN) is used.

Multiple nodes panic with stack: Assertion Failure kernel:pdm_update_membership+0x10b2

You can use the 'dd' command on a PowerScale node CLI to help determine the source of the bottleneck for a particular performance issue. For example, if you can replicate the latency directly on a node command line using 'dd' then this indicates an issue at the file system layer vs. the protocol (NFS or SMB) or networking layer.

Multiple PowerScale nodes panic with stack: Assertion Failure kernel:pdm_entries_get_cacheable_entry+0x48e, kernel:pdm_member_generate_entry+0xda

The article explains that a directory may appear missing after being unintentionally moved or renamed on the cluster, due to user error, and that logical inode numbers can locate its new path.

Gen 6 nodes see a bge0 watchdog timeout because the Transmission Control Protocol (TCP) segmentation offload identifier is set in the packet buffer. It then reaches a 1 Gbps interface that cannot handle TCP segmentation offload (TSO).

In OneFS 8.0 and later, PowerScale clusters are being discovered as Fraunhofer FOKUS instead of Dell.

Learn how to find serial numbers for PowerScale and Isilon nodes. Discover multiple methods, including over stickers, web admin interface, and command-line interface.

This document describes how to allow access to the PowerScale cluster over Secure File Transfer Protocol (SFTP).

This article provides links to content related to Isilon and PowerScale hardware.

Instructions for gathering a SupportAssist log, also known as a Tech Support Report (TSR)

Dell PowerScale OneFS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Dell PowerScale OneFS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

CloudPools requires each node in the cluster to be able to connect to the CloudPools to function properly. Intermittent issues can be seen when even a single node is unable to reach CloudPools.

Isilon: NANON Clusters: Process isi_audit_cee of service isi_audit_cee has failed to restart after multiple attempts - Event ID: 400030001

OneFS 9.5 and above includes significant security enhancements that could potentially impact a Server Message Block (SMB) workflow. A cluster not yet on 9.5 should follow the designated upgrade path in this article. This is to avoid issues that may arise from these enhancements in code between versions of OneFS.

Local users fail to access SMB share due to password failure after upgrade to OneFS 9.5-9.10.1.4 from pre-9.5.x code. Upgrading to OneFS 9.10.1.5+ or 9.13+ instead of the prior versions of OneFS does not induce the issue.

On OneFS 9.4.0.7 and above, or OneFS 9.5.0.0, Network File System (NFS) 'root' users not using 'root squash' are now getting permission denied errors unless the perform (x) permission bit is set. In the past, the 'perform' POSIX bit was not required. The issue only applies if the cluster is using root-clients, root mapped to root, or not using root squash in the NFS export rules.