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After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: May 09, 2026
ID: 000184429
To From and CC fields within SourceOne Discovery Manager are empty after search completed successfully.
Updated: May 12, 2026
ID: 000192148
Parent and child jobs created by "File Delete - Historical" activity do not get marked with "Failed" status if path that is defined in the activity becomes inaccessible.
Updated: May 11, 2026
ID: 000191017
SourceOne owner search not returning expected results for owner based search
Updated: May 10, 2026
ID: 000189025
SourceOne Web Search Restore window fail to load folder list due to timeout errors.
Updated: May 09, 2026
ID: 000186076
This article provides a way of restoring database from a primary or a secondary Data Domain using product such as Oracle Recovery Manager (RMAN) Agent and DDBEA.
Updated: May 09, 2026
ID: 000185676
The system report "Backup SLA Summary By Client" is only showing the colour red for all columns instead of green and red.
Updated: May 09, 2026
ID: 000185584
SourceOne Management Console provides no option in Job Management to filter jobs based on the PST Discovery or PST Archive tasks types.
Updated: May 09, 2026
ID: 000185150
Welcome to the Avamar Data Migration enabler (ADMe) landing page.
Updated: May 08, 2026
ID: 000182609
Large volumes fails to close with ECS on S3. Error: Burn of volume <Volume> was unsuccessful - deleting volume from S3 storage.
Updated: May 05, 2026
ID: 000173609
When a SourceOne File Archive activity unexpectedly terminates, Files are left with a VolumeID of 0 and cannot be rearchived.
Updated: May 05, 2026
ID: 000171474
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: April 19, 2026
ID: 000132371
File activities don't getting permission issue when trying to shortcut files.
Updated: April 18, 2026
ID: 000082343
SourceOne for File Systems - File System Archiving creates huge indexes after upgrading to versions higher than SourceOne Email Management 7.1.
After upgrade from SourceOne Email Management 7.1 to later versions indexes are growing between 5x and 10x times bigger than before on the Archive Folders used for File System archiving.
Updated: April 18, 2026
ID: 000065313
SourceOne-for-File-System-Restoring-files-using-add-to-restore-list-failed-for-Isilon-SMB-share
Updated: April 18, 2026
ID: 000064614
SourceOne Offline Access - "Enable Offline Access" option gets disabled automatically in Outlook 2016 every time when Outlook is restarted. Error: OfflineAccess Cache Agent: Fail to get outlook cache data!
Updated: April 18, 2026
ID: 000060430
SourceOne services fail to start with error message "Windows cannot start the service. Cannot find the file specified"
Updated: April 17, 2026
ID: 000052609
SourceOne give errors "Cannot connect with database" when TLS 1.2, Triple DES 168 Cipher and the SHA Hash are enabled.
Updated: April 17, 2026
ID: 000050203
You are unable to unzip the SourceOne software package as you do not have the password or the correct password.
Updated: April 17, 2026
ID: 000019531
The Data Protection Engine (DPE) plugin cannot operate on vCloud Director (vCD) 10.4.1, causing URLServiceException 02105 and 403 with NullPointerException logs; cause is vCD 10.4.1 unsupported.
Updated: March 31, 2026
ID: 000211494
How to configure Systems Applications and Products Intelligent Query (SAP IQ) Database with NetWorker Module for Databases and Applications (NMDA) version 19.x.
Updated: March 17, 2026
ID: 000219292
The `ddbmdb2adutil LOG` command is slow to update the retrieved log.
Updated: March 03, 2026
ID: 000228704
This article explains how to assign an Initial Company Administrator.
Updated: February 23, 2026
ID: 000374134
This article explains how to promote Company Administrators.
Updated: February 18, 2026
ID: 000374126
This article explains Dell guidelines on company administrator assignment.
Updated: February 17, 2026
ID: 000379388
This Article describes methods for identifying and treating problems related to the media database, as well as best practices for maintenance and protection.
Updated: February 02, 2026
ID: 000223518
How to receive Dell Technical Advisories (DTA) and Dell Security Advisories (DSA).
Updated: December 11, 2025
ID: 000008421
Avamar NDMP (Network Data Management Protocol) backups of NetApp fail with Signal 11 (segmentation fault) when the NetApp inode list for backup history exceeds RAM. Fix: reduce dataset size or enable stream-disk-buffer.
Updated: October 29, 2025
ID: 000207261