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After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: May 09, 2026
ID: 000184429
Data Protection Advisor agent on Windows fails to register with the application server due to error HTTP response code is 403
Updated: May 08, 2026
ID: 000184051
Data Protection Advisor (DPA) - Attempt to install DPA on the Application server failed
Updated: May 25, 2026
ID: 000063467
How to configure Systems Applications and Products Intelligent Query (SAP IQ) Database with NetWorker Module for Databases and Applications (NMDA) version 19.x.
Updated: May 19, 2026
ID: 000219292
Solaris OS file system backup fails after a few hours of execution with broken pipe errors.
80319:save: Aborting session channel connection (97) to XX.XX.104.92
Updated: May 19, 2026
ID: 000217740
Starting with Avamar 19.8 we have added a new parameter under mcserver.xml that can be used to modify the SMTP Port for CONNECTEMC EMAIL notifications. However, the SMTP Port used by default is 587.
Updated: May 16, 2026
ID: 000209863
Avamar - FLR fails: VirtualMachine Interface is NULL assist_restore error. ret: 157.
LoginGuest Failed. Ret: 67108908, Reason: Failed to get a property on the Virtual Machine object
Updated: May 14, 2026
ID: 000199988
This article provides a way of restoring database from a primary or a secondary Data Domain using product such as Oracle Recovery Manager (RMAN) Agent and DDBEA.
Updated: May 09, 2026
ID: 000185676
The system report "Backup SLA Summary By Client" is only showing the colour red for all columns instead of green and red.
Updated: May 09, 2026
ID: 000185584
The current permission for the file ".com.zerog.registry.xml" is World writable in on the DPA servers and on standalone DPA Agent servers.
Updated: May 08, 2026
ID: 000183526
Jobmonitor data request failing for Data Protector server with timeout due to "omnicellinfo" command.
All other requests are running successfully.
Updated: May 08, 2026
ID: 000182957
Welcome to the Avamar Data Migration enabler (ADMe) landing page.
Updated: May 08, 2026
ID: 000182609
Data Protection Advisor (DPA) agent fails to start when using a Named Windows account instead of the Local System Account; missing Logon as Service privilege and folder rights cause logon failure.
Updated: April 18, 2026
ID: 000071464
After upgrading to 19.2, the Select Schedule button is disabled when editing a scheduled report in the HTML5 interface, while Flex‑UI works; caused by a defect in Data Protection Advisor (DPA).
Updated: April 18, 2026
ID: 000060427
Data Protection Advisor (DPA) reports show Avamar Virtual Machine (VM) clients with vCenter path as Avamar Management Console Server (MCS) returns long names, which DPA displays.
Updated: April 17, 2026
ID: 000056983
This article explains how the "Three Strike Failed Clients" report works.
Updated: April 17, 2026
ID: 000022446
The Data Protection Engine (DPE) plugin cannot operate on vCloud Director (vCD) 10.4.1, causing URLServiceException 02105 and 403 with NullPointerException logs; cause is vCD 10.4.1 unsupported.
Updated: March 31, 2026
ID: 000211494
Not able to delete objects in DPA from object library.
Updated: March 03, 2026
ID: 000054999
The Backup report omits the Sub Name column on Avamar because Data Protection Advisor (DPA) does not collect that field; the column appears with apps that provide Sub Name such as NetWorker.
Updated: March 03, 2026
ID: 000032467
The `ddbmdb2adutil LOG` command is slow to update the retrieved log.
Updated: March 03, 2026
ID: 000228704
This Article describes methods for identifying and treating problems related to the media database, as well as best practices for maintenance and protection.
Updated: February 02, 2026
ID: 000223518
The following is a process for performing a redirected restore using the RMAN Agent.
Updated: January 22, 2026
ID: 000192197
unable to execute python script when Alert is generated
Updated: January 21, 2026
ID: 000055098
This article provides the solution when the newly created Domains on the Avamar are not visible in DPA.
Updated: January 20, 2026
ID: 000055117
The "MTree Physical Capacity Statistics" & "MTree Physical Capacity Statistics Trend" reports for Data Domain produce ouputs with "Insufficient Data Collected"
Updated: January 16, 2026
ID: 000063028
Summary: How to upload support materials or dumps to a Dell-Managed File Transfer (MFT) or Direct EMEA File Transfer (DEFT) server. Secure File Transfer Protocol (SFTP) or HTTPS protocols must be used. A temporary MFT or DEFT account must be created.
Updated: January 13, 2026
ID: 000228336
DPA not honoring custom time window for reports
Updated: December 29, 2025
ID: 000053704
Data Protection Advisor (DPA) DataStore fails to install, triggering the “Datastore Ports Not Available For Installation” error because DNS cannot resolve its hostname, blocking FQDN resolution.
Updated: December 10, 2025
ID: 000063036
Data Protection Advisor (DPA) 6 shows many NetBackup (NBU) pools in lower case in the UI, though mixed case in NBU. This occurs because pools discovered by DPA 5 were stored without case information.
Updated: December 09, 2025
ID: 000052450
Data Protection Advisor (DPA) reports scope error: backup application groups list all clients, backup client groups list the first client, server name scope works; fixed in 18.1 b89 and 18.2.0 b54.
Updated: December 09, 2025
ID: 000055565