DD OS 6.2

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Data Domain Capacity Resolution Path.

Starting with Data Domain releases from April 2026, updates have been introduced to iDRAC operator user behavior as part of Dell’s ongoing security enhancements. These updates help protect your system by preventing prolonged or unauthorized privileged access, while continuing to ensure full supportability. When maintenance that requires elevated access is necessary, Dell Support will follow established and approved procedures and will return the system to a compliant and secure state once the work is complete.

Simple Network Management Protocol (SNMP) traps fail to send if the SNMP trap host configuration includes a port number. A defect in IP address validation introduced in DDOS 8.3 and 8.1 and 7.10.1.40 causes this issue

This knowledge article provides a collection of frequently asked questions (FAQ) about Data Domain Data At Rest Encryption (DARE) in a consolidated location for ease of reference.

How to reset or regenerate certificates due to expiration (or misconfiguration).

All connectivity from the Data Domain to the Secure Connect Gateway is working, but CloudIQ is not receiving data.

This Guide is based on steps from DDOS code 7.9.

Dell PowerProtect Data Domain remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

The DD File System (DDFS) automatically disables itself as a safeguard when the system sees an environmental condition is not good and it sees a critical alert on enclosure 1

DB2 schedule backup failing with Vendor error: rc = 25 returned from function sqluvput due DD to timeout

This document discusses hardware monitoring performed on DD3300 with hardware monitoring processes and ensure that alerts are reported on DD3300.

This article provides general best practice steps to prepare NetWorker for a Data Domain IP address change.

The primary focus for this article is to troubleshoot an interface down, multiple interfaces down, an intermittent interface, and a bad network card. Replacing parts should be the last step in resolving interface down issues. Troubleshooting these issues first such as reviewing the switch side, may lead to the quickest resolution.

Cloud deployed DDVE performance decrease if there are any errors on object-store/account. In cloud environments DDVE depend on the cloud infrastructure, cause of slowness or latency must be nailed down. This doc offers some starting points for the investigation.

Access detailed installation, upgrade, and maintenance guides for Dell PowerProtect and Data Domain hardware, including models DD6300, DD6900, DD9900, and more

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

Frequent update of Attr BTree may cause file system PANICs, with signatures like "PANIC: ddr/dm/dmbt_iface.c: dmbt_find_intr_key_new: 10994: (i + 1) >= count."

Data Domain (DD) unit reports Alert - ENVIRONMENT-00039: BMC failure has been detected. File system is unchanged Cause: iDRAC is offline.

Customer is seeing conflict Errors in DPA Collecting Logs

Unable to register a Data Domain at the Data Protection Central (DPC) console.

This article addresses the failure of the CMOS or system battery within a Data Domain. Alert Posted (EVT-ENVIRONMENT-00032) on Data Domain systems indicate the Storage Processor (SP) has failed. Additional information within the posted alert notification indicates the cause as "Coin cell battery failed."

Information on the Virtustream Storage Cloud data loss and how it affects Data Domain

DD Boost device is Marked as suspect, which result in backups not progressing. And Mounting and Unmounting operation for the device fails.

The Data Domain system may experience an unexpected reboot due to a critical, unidentified hardware fault. This event is logged as EVT-ENVIRONMENT-00051, indicating a failure in one or more chassis components, often related to undetermined voltage anomalies.

This KB article describes how to troubleshoot memory alerts including how to identify a faulty DIMM that needs to be replaced.

Secure Remote Services (SRS) and Secure Connect Gateway (SCG) allow Data Domains (DDs) to send Auto-Supports (ASUPs) and Alert notifications securely to Dell Support. It also facilitates remote Technical Support over EMC Secure Remote Services (ESRS) or Connectivity HUB (CHUB). SCG/CHUB supersedes SRS/ESRS. This KB provides the steps to configure the Data Domain to use the SRS/SCG for dial home and connectEMC features.

During installation of DDVE you need to specify the virtual disk type with VMware ESXi Server

Determining the filesystem cleaning schedule and setting the schedule

Encountered a clone failure issue due to running out of space on the destination DD system. In the DD logs, the error message "filecopy failed for... errno=28, errstr=No space left on device" indicates that the destination DD system has run out of space while attempting to copy the file Similarly, the log message "MSG-CM-00002: ... out of space" further confirms that the container set on the destination DD system has run out of space.