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Dell Technologies Data Protection Advisor (DPA) remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.
Updated: November 05, 2025
ID: 000194651
After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: October 30, 2025
ID: 000184429
dpaagent command gives "error while loading shared libraries: libssl.so.1.0.0: cannot open shared object file: No such file or directory"
Updated: March 05, 2026
ID: 000167233
This article explains the resolution when a DPA APP server stops responding or fails periodically.
Updated: March 04, 2026
ID: 000056975
After upgrading to 19.11, the Avamar data collection requests fail with unexpected EOF from worker process.
Updated: March 03, 2026
ID: 000231566
Data Protection Advisor (DPA): Avamar Retention Policy Configuration report fails with Error 500.
Updated: March 03, 2026
ID: 000232013
How to configure Systems Applications and Products Intelligent Query (SAP IQ) Database with NetWorker Module for Databases and Applications (NMDA) version 19.x.
Updated: March 03, 2026
ID: 000219292
DPA: Active Directory or LDAP Integration with Data Protection Advisor
Updated: March 03, 2026
ID: 000157994
DPA affected by Java Vulnerabilities - July 2024 Java patch required
Updated: March 03, 2026
ID: 000234059
Data Protection Advisor (DPA): Error 409 – The License “Avamar Backend Capacity” has expired
Updated: March 03, 2026
ID: 000055417
Data Protection Advisor (DPA): DPA 19.3 filter in GUI is grayed out
Updated: March 03, 2026
ID: 000081950
Selecting individual clients as the scope in a report template take an exceedingly long time to load and display.
Updated: March 03, 2026
ID: 000239914
The "Organize Favorites" option in the ad-hoc report section does not allow selecting the last item in the list.
Updated: March 03, 2026
ID: 000248023
For any DPA Report Template, a space is not allowed in the operator Label field.
Updated: March 03, 2026
ID: 000248160
Opening a report the login requires multiple attempts.
Updated: March 03, 2026
ID: 000251023
The All Jobs report displays a size of zero for backup jobs that were successfully completed.
Updated: March 03, 2026
ID: 000275358
Unable to delete smart group. After clicking on the smart group, the application server (GUI) hangs and crashes after a while.Error message while deleting the smart group: Error 12002, and the GUI hangs for few minutes and then it crashes
Updated: March 03, 2026
ID: 000055221
DPA Jobmonitor requests in 'Queued for Processing' state
Updated: March 03, 2026
ID: 000167907
The Application services fail to start after upgrade.
Updated: March 03, 2026
ID: 000172667
DPA (Data Protection Advisor) - Error message in the Discovery Wizard: “Test failed! Error : [Unable to send Message to Agent :Host{name =”
Updated: March 03, 2026
ID: 000175164
The `ddbmdb2adutil LOG` command is slow to update the retrieved log.
Updated: March 03, 2026
ID: 000228704
For various reasons it may be necessary to modify the Linux operating system user identifier (user ID) that a Data Protection Advisor (DPA) Agent runs as. For example, from the root user to a predefined non-root user. This may be done without uninstalling and reinstalling the DPA Agent.
Updated: February 23, 2026
ID: 000430610
This article explains SMTP security settings for publishing reports using email messages.
Updated: February 18, 2026
ID: 000050275
Oracle data collections fail with the following error: "Failed to create temporary ORA table: ORA-01031: insufficient privileges"
Updated: February 18, 2026
ID: 000167607
A security scan identified the Java trust store (cacerts) on the DPA server for using the default password "changeit" and permissive file permissions, creating a credential exposure risk.
Updated: February 06, 2026
ID: 000168756
EOF Error when running NetWorker jobmonitor request
Updated: February 05, 2026
ID: 000168548
This Article describes methods for identifying and treating problems related to the media database, as well as best practices for maintenance and protection.
Updated: February 02, 2026
ID: 000223518
Data Protection Advisor (DPA) agents register and report after the server password changes because they use its credentials; store wipe (upgrade) forces re‑registration, fails if the password is not updated.
Updated: February 02, 2026
ID: 000057011
The Chargeback Details report returns all zeros in the data retained column.
Updated: January 29, 2026
ID: 000225355
Upgrading DPA on a Windows server fails with a missing iawin32.dll file. The DPA version is not relevant.
Updated: January 26, 2026
ID: 000361080