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Enabling Guaranteed replication causes all tape mounts to the affected drives to hang.
Updated: May 12, 2026
ID: 000195052
DLMCMD must be APF authorized.
Updated: May 11, 2026
ID: 000190469
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated: July 31, 2026
ID: 000185734
Isilon/PowerScale node panics
Updated: July 20, 2026
ID: 000194064
License file installation failed with error: RC 3: No new valid features found in the uploaded license file. Users may have to delete old license files first, then upload the new license file.
Updated: July 02, 2026
ID: 000081163
This article describes the procedure for users to get notifications of documents published on any product that has notification abilities.
Updated: June 10, 2026
ID: 000183044
This article describes how to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.
Updated: June 05, 2026
ID: 000021638
This article explains Dell guidelines on company administrator assignment.
Updated: May 24, 2026
ID: 000379388
This article explains how to assign an Initial Company Administrator.
Updated: May 23, 2026
ID: 000374134
This article explains how to promote Company Administrators.
Updated: May 23, 2026
ID: 000374126
SK Hynix PE8010 & PE8030 NVMe M.2 drives have been observed to report a PDR3 Event Code and failed status.
Updated: May 21, 2026
ID: 000225181
DLm: Error DLm2671E: Volume 143091 error migrating from \'/tapelibKROG/15\' to \'/tapelibKROG/DD1_ZOS_FS2\' "
Updated: May 19, 2026
ID: 000060913
This article provides a quick check on the Data Domain to see if the Disk Library for Mainframes (DLm) is configured. From the Data Domain (DD) Command Line Interface (CLI) or ASUP output, perform a string search on 'dlmconfig' which is a decent DLm indicator. DLM PSNT and Serial number can possibly be found as well.
Updated: May 19, 2026
ID: 000218717
DLMHOST started task sample JCL from older versions specifies EOL console name parm.
Updated: May 18, 2026
ID: 000216398
Command processor job completes but has no output
Updated: May 17, 2026
ID: 000211934
A tape that is created with either an explicit retention period of zero days or with no retention period specified, using a DLm Device with Data Domain Retention Lock (DDRL). The request is not honored by the DLm solution, and instead, a longer retention period is applied depending upon the storage retention lock dates specified.
Updated: May 15, 2026
ID: 000204108
When tape is mounted on a device with Guaranteed Replication (GR) set to RUN, a replication-refresh occurs for Rewind-Unload (RUN) command from mainframe. If replication-refresh exceeds GRTIMEOUT, the host RUN receives a unit check with 'equipment check' sense.
Updated: May 15, 2026
ID: 000202120
Vary tape drives offline at the mainframe, power down the VTEs, then the storage arrays. Power on in reverse order.
Updated: May 14, 2026
ID: 000199338
A slow mount condition caused the mainframe to unready the DLm device, this can hang the job or orphan the tape mount. See partner notes for additional information.
Updated: May 13, 2026
ID: 000198155
CloudIQ combines proactive monitoring, machine learning and predictive analytics so you can take quick action and simplify operations of your on-premises infrastructure and data protection in the cloud.
Updated: May 13, 2026
ID: 000198149
DLm: vtd application time is not synced to DLm VTE time
Updated: May 12, 2026
ID: 000192254
Update to DLm Write Once Read Many (WORM) tapes is not permitted.
Updated: May 11, 2026
ID: 000191344
Customer Viewable / DLm health check Data Mover status check fails on data mover getreason command; DLm Tools error - ref: DLm Escalation DLME-5122
Updated: May 11, 2026
ID: 000191228
Dell Support can identify which port of a DLm VTE is showing errors via the 'btitool show link info' command. However, if this output is free of errors the customer will need to troubleshoot the customer network.
Updated: May 10, 2026
ID: 000188565
Basic DLm LDAP Authentication resources
Updated: May 10, 2026
ID: 000187558
Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.
Updated: May 10, 2026
ID: 000187496
DLMSCR is attempting to scratch tapes which reside only in a customer's legacy virtual tape system, not the DLm.
Updated: May 09, 2026
ID: 000186327
Target DLm unit mounting a tape before it is fully replicated. Replication will lock the tape on the target side.
Updated: May 09, 2026
ID: 000186056
All SSH access to the Data Domain restricted via DD System Manager
Updated: May 09, 2026
ID: 000185098
DSA-2021-061 does not affect DLm2100 or DLm8100 models.
Updated: May 09, 2026
ID: 000184886