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This article is used for getting back the initial state before a new certificate was issued.
Updated: April 17, 2026
ID: 000021087
Monitoring the ECS with Simple Network Management Protocol (SNMP) can be enabled for SNMP v2c or SNMP v3 depending on security requirements. The following describes how to set up snmpd servers that can be queried for node-level information, such as Memory and CPU usage. Enabling SNMP query support is an optional step and is not a requirement of ECS configuration.
Updated: April 17, 2026
ID: 000020769
Parameters for ECS upgrades when a Native Migration (Transformation) is in progress.
Updated: April 17, 2026
ID: 000053002
AppSync cannot re-link to a mounted target device.
Updated: April 17, 2026
ID: 000052337
List ATMOS objects - "/rest/objects" and "/rest/namespace"
Updated: April 17, 2026
ID: 000051997
xDoctor dialed home with symptom code XDR_ECS_RAP030 or reported RAP030 after a run completed.
Updated: April 17, 2026
ID: 000050639
Working switch configuration (in memory) and saved switch configuration do not match.
Updated: April 17, 2026
ID: 000050325
Unable to delete a CAS enabled bucket even though all the clips in the bucket have been deleted.
Updated: April 17, 2026
ID: 000044827
How to configure xDoctor for ECS as a user, using xDoctor4ECS 4.8-74 and later.
Updated: April 17, 2026
ID: 000022640
When adding a new external key server, the Server Host Name must match the SAN name in the SSL certificate when querying the EKM Server's Hostname/IP.
Updated: April 17, 2026
ID: 000022633
How to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.
Updated: April 17, 2026
ID: 000021638
Architectural guide Fabric details for quick reference.
Updated: April 17, 2026
ID: 000021555
In an instance where the customer has downloaded and installed the AWS CLI application and they are unable to view the contents of a bucket. Or any other commands do not function on a bucket.
Updated: April 17, 2026
ID: 000021492
How to disable unused services.
Updated: April 17, 2026
ID: 000021336
ECS: How to use racadm command to generate SupportAssist logs. How to gather Technical Support Report (TSR) logs from iDRAC UI.
Updated: April 17, 2026
ID: 000020487
Procedure for using the ECS user interface to alter (increase) or set an ECS Bucket quota
Updated: April 17, 2026
ID: 000020059
Issue with bypassing third-party applications for retrieval of CAS data from the ECS directly using the REST API for AWS S3.
Updated: April 17, 2026
ID: 000020036
SNMP Traps are generated by any one of the lifecycle nodes on the ECS. The following KB shows how to identify the active lifecycle node and generate a test alert to produce a trap event.
Updated: April 17, 2026
ID: 000019915
This article explains the space reclamation basic information gathering process for customers and analysis for technical support engineers.
Updated: April 17, 2026
ID: 000019395
The ECS certificate tool can assist you with uploading SSL certificates to the ECS data and management interfaces.
Updated: April 16, 2026
ID: 000181006
After a node extension, the default data head self-signed server certificate is regenerated to include the new node in its Subject Alternative Name (SAN). This change causes clients to reject the updated certificate, resulting in data becoming unavailable.
Updated: April 16, 2026
ID: 000404206
This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 13, 2026
ID: 000205512
Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates
Updated: April 10, 2026
ID: 000185734
xDoctor detected that the storageserver log files are reporting "unknown partition UUID is specified" error messages.
Updated: April 10, 2026
ID: 000289885
There is a REPO MNS gap that is over the threshold.
Updated: April 10, 2026
ID: 000236263
xDoctor has detected that there is a blocked or delayed Erasure Coding or Free Block task.
Updated: April 10, 2026
ID: 000228702
This KB describes why RAP037 is getting generated by xDoctor.
Updated: April 10, 2026
ID: 000016670
Creating an object lock enabled bucket. Enabling object lock on an existing bucket.
Updated: April 07, 2026
ID: 000215145
Dell ObjectScale versions prior to 4.1.0.3 and version 4.2.0.0 remediation is available for Insertion of Sensitive Information into Log File vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: April 06, 2026
ID: 000449325
Application reading and writing to ECS is unable to establish more socket connections. In some scenarios, this issue may cause potential data unavailability if the application is opening excessive connections greater than the default connection limits.
Updated: April 04, 2026
ID: 000183969