Isilon

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

This article provides information about supported patches and service releases for OneFS and the HealthCheck system.

This article summarizes the commands to modify the user and/or group ownership in OneFS 8+

SyncIQ jobs can intermittently fail if there are non-networked nodes (NANON).

While configuring Cloudpool Account for the first time or modifying an existing one to use SSL, error is reported.

Encrypted SyncIQ policies immediately fail with sslv3 alert unsupported certificate SSL error.

Dell Networking switches used for Isilon backend networking have an internal x.509 certificate that expires on July 27, 2021. Leaf or Spine configured switches of the Z9100-ON models encounter issues if the links flap, switch configuration changes are made, or the switches are rebooting requiring verification of the certificate.

This article explains how Users and Technical Support should manage "Node has Recovered from a panic" event or messages. Review all portions of the article before acting.

IsiFw_Package will not complete install or uninstall and appears to stop responding due to /var space.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

SyncIQ policies fail with error No node on source cluster was able to connect to target cluster on OneFS 9.1 and later versions. This is due to the encryption required flag being automatically set to yes.

In the extended power-on self test (ePOST) phase of booting, Gen6 nodes sometimes show the message 'WARNING:M.2 SATA 0 FW FileSystem Inaccessible (0x00FF)'

Gen6 node fails to boot during the PSI configuration phase.

Sometimes a replacement drive can become stuck in the USED state, and further attempts to format or add the drive will return no error but not actually format or add the drive either.

Gateway Connectivity Status shows Disconnected, and Internal Error 401 Unauthorized response codes are seen (User Correctable).

If you move or delete a root directory, you cannot revert snapshots of the directory that were taken before the directory was moved or deleted.

Using the Contain mode in Filepool Policies (FPP) to target subdirectories under /ifs is highly likely to produce broader matching results than intended. This may cause the SmartPools job to unintentionally move large amounts of unrelated data.

Some special characters do not work with ipmi control and PowerScale.

When a drive finishes smartfailing, isi_drive_d changes the state for the bay the drive is in from [SMARTFAIL] to [REPLACE]. If the drive is not immediately replaced, or something goes wrong during the replacement process, the bay state may change from [REPLACE] to something else, even though the drive in the bay still must be replaced, and this sometimes confuses customers. This article explains why these unexpected state changes can occur.

This article directs a customer where a node has gone down and we cannot pull information about it from the other nodes. The customer can collect relevant information and share that with Support before an engineer is sent on site. This should hasten resolution and ensure that the required parts are sent first time. The information gathered here helps support make a sound assessment and arrange for the parts needed for the on-site engineer.

Dell PowerScale OneFS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

The Management interfaces would not be reachable after the Onefs/Node Firmware upgrade. This article would help in fixing this issue.

After upgrading to OneFS 8.2.2, the FSAnalyze job can fail on phase 9 with an error Column index out of range.

Customer wanted to convert the IB back-end network to ETH. The conversion procedure only exists on v8.2 code. After the conversion, the customer wanted to revert the new nodes back to v8.1 so a USB re-image took place. The re-image process failed.

Network File System (NFS) Linux client quota -s commands fail with a Connection refused message after applying OneFS 8.2.0 Dec 2019 UGA RUP patches or later.

Isilon: NANON Clusters: Process isi_audit_cee of service isi_audit_cee has failed to restart after multiple attempts - Event ID: 400030001

Isilon node /var file system shows more than 75% usage, yet no files are found that occupy the space.

A Gen6 half-chassis (only two nodes populated) will be shipped by default with the nodes in bays 1 and 2 on the left hand side of the chassis, and the empty right hand side bays (3 and 4) are populated with filler panels. If the nodes are moved to the right hand bays, the filler panels cannot be moved to the left hand bays because they will not fit.

This article describes how to identify and resolve issues found when two or more of the same SmartConnect Service IPs (SSIP) are on two or more nodes.

This article describes how the Smartconnect Service IP Address (SSIP) has been moved from a SYSTEM_ZONE to a DISABLED_ZONE and its impact when connecting to the SSIP