PowerEdge R420XR

Dell OpenManage Mobile (OMM) is a mobile application for monitoring and managing Dell PowerEdge servers, MX7000 chassis, and other data center devices from Android and iOS devices. This support article provides helpful insights for this mobile application and a step-by-step guide to get started.

This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.

The Dell PowerEdge Knowledge Base provides support solutions, error messages information, and troubleshooting guides about Dell Severs.

CMOS Battery replacements for Basic Warranty contracts are under warranty through Dell for up to 1 year. This article outlines how to order and replace CMOS batteries once these batteries are no longer under warranty and replaced by Dell.

Caps Lock does not function as expected when the system is in text mode and the system is being accessed using iDRAC Virtual Console.

This article explains how to create a Virtual Disk using the System Settings menu.

Dell Technologies guidance to mitigate risk and resolution for the side-channel analysis vulnerabilities (also known as Meltdown and Spectre) for servers, storage, and networking products. For specific information about affected platforms and next steps to apply the updates, see this guide.

Dell EMC guidance to mitigate risk and resolution for the side-channel analysis vulnerabilities (also known as Speculative Store Bypass and Rogue System Register Read) servers, storage and networking products. For specific information on affected platforms and next steps to apply the updates, please refer to this guide.

Dell EMC Servers require a security update to address vulnerabilities in Intel Microarchitectural Data Sampling. For specific information on affected platforms and next steps to apply the updates, please refer to this guide.

A group of disclosed vulnerabilities in GRUB (Grand Unified Bootloader), known as "BootHole", can allow for Secure Boot bypass.

This article provides a step-by-step guide to configure the Integrated Dell Remote Access Controller 9 (iDRAC9) and Lifecycle Controller network settings.

Dell EMC Response to Common Vulnerabilities and Exposures - CVE-2019-9506

Dell EMC guidance to mitigate risk and resolution for the iDRAC multiple vulnerabilities. For specific information about affected iDRAC versions and next steps to apply the updates, see this guide.

This article provides links to download Dell trial 30 and 90-day evaluation license collection including iDRAC Enterprise, iDRAC Datacenter, Chassis Management Consoles (CMC) Enterprise, OpenManage Enterprise, and OpenManage Integration.

Solution for server hanging during POST with error UEFI136 due to inaccessible Lifecycle Controller firmware during CSIOR execution

This article provides information about how to modify Automated System Recovery (ASR) settings in OpenManage System Administrator (OMSA).

The article describes how to troubleshoot network connectivity issues for network cards.

The article describes updating Dell PowerEdge server firmware through Integrated Dell Remote Access Controller (iDRAC) 7, 8, 9, or 10. It details downloading the firmware image, logging in to the iDRAC web interface, uploading the image for installation, and managing pending updates.

Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.

This article provides PowerEdge server troubleshooting for No Power, No POST, No Boot and No Video issues. This includes blade, rack, and tower servers.

This article provides information about how to boot past the Driver Health Manager Screen.

Dell EMC is aware of the vulnerabilities described in the Intel Security Center advisory Intel-SA-00125, Intel-SA-00131, Intel-SA-00141 and Intel-SA-00142 that can affect Dell Enterprise Servers, Storage and Networking Products supporting Trusted Execution Engine, Converged Security Management Engine and system manageability via Intel Active Management Technology (AMT). Refer to the information for help.

This article discusses managing the Windows Server Update Services (WSUS) role using PowerShell. PowerShell commands for adding the WSUS role and performing various administrative tasks are detailed.

This article explains how to generate a troubleshooting log for PowerVault TL2000/TL4000 using the graphical interface for recent firmware or Telnet for older versions.

The file upload function of Dell TechDirect allows sending data directly to Dell Technical Support. Follow these eight steps to provide necessary information to your contact at Dell Support.

Dell Enterprise solid state drives are developed to precisely match the Dell Enterprise systems and to provide an optimal production environment.

Refer to the information about the DSA-2019-065 and CVE-2019-3726, also known as the Dell Update Package (DUP) Framework Uncontrolled Search Path Vulnerability.

Media errors may be encountered when using virtual media mounted using HTTPS remote file share on iDRAC9.

This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server. It is also relevant for 100% fan speeds.

This article provides information about the VLT0204 error code and guidance.